Sterling Honda

Been a Honda driver for 35 years. Always dealt with Sterling for service. These days getting an appointment is difficult for simple service. Always hit with extra things that need to Always dealt with Sterling for service. These days getting an appointment is difficult for simple service. Always hit with extra things that need to be done. Recently spent almost $3,000 on repairs. Car was leaking oil. Month later car is STILL leaking oil. Take it back again and am told no parts in stock so it will be ordered. That was now 12 days ago. No return call from dealership. When you walk in for your service appointment you are ignored by staff and left waiting without anyone acknowledging you are there. Technician caught lying on my service checklist. Free oil changes to make up for it but now I cannot trust these guys with my car. If you lie about checking the air filter what else are you lying about. Can never get a shuttle when you want to drop the car off either. Kyle is a great service advisor and always helpful but other than that I have lost all confidence in the service department. Customer service quality has really dropped the last few years. More

Brian was fantastic to work with and Sterling honda was a great experience! Brian did a fantastic job selling me the car! great experience! Brian did a fantastic job selling me the car! More

Brian, was very welcoming and made our experience at Honda very comfortable and relaxed. Brian had excellent knowledge of our New HRV. Brian’s confidence and experience made everything goes extremely sm Honda very comfortable and relaxed. Brian had excellent knowledge of our New HRV. Brian’s confidence and experience made everything goes extremely smooth. My wife and I would give Brian 100% excellence in every category of our experience with our purchase or our 2025 HRV. We are ver pleased. Thank you Brian More

My wife and I came in recently and purchased a 2021 Cx-5 Mazda. Yusaf helped us out with everything and he was great! Mazda. Yusaf helped us out with everything and he was great! More

Mary did an excellent job helping me get my vehicle, don’t hesitate to go with her don’t hesitate to go with her More

No pressure sales while trying to purchase a new vehicle. Friendly knowledgeable and accommodating salesman and Staff. Lots of vehicles to choose from parked on the lot . Comfortable and clean facilitie Friendly knowledgeable and accommodating salesman and Staff. Lots of vehicles to choose from parked on the lot . Comfortable and clean facilities . I would recommend sterling honda to anyone looking for a vehicle. More

I walked in and everyone greeted me. Sales people didn't bombard me they asked if I was here to see anyone. I let them know name they offered me a seat, showed me who would be helping me Sales people didn't bombard me they asked if I was here to see anyone. I let them know name they offered me a seat, showed me who would be helping me. More

Very clean, accommodating, quick entry for an appointment, knowledgeable staff, lots of vehicles, trustworthy, and got me my car appointment, knowledgeable staff, lots of vehicles, trustworthy, and got me my car More

Exceptional Service from Brian Pelletier - Our 5th Car Purchase! We recently purchased a Honda Pilot Black Edition from Sterling Honda in Hamilton, and once again, Brian Pelletier exceeded our expectati Purchase! We recently purchased a Honda Pilot Black Edition from Sterling Honda in Hamilton, and once again, Brian Pelletier exceeded our expectations. This is our fifth car purchase from Brian, and each experience has been better than the last. Brian is incredibly compassionate and trustworthy, always ensuring that we feel comfortable and informed throughout the entire process. His attention to detail and genuine care for his customers make him a standout in the industry. He goes above and beyond to understand our needs and preferences, ensuring we get the perfect vehicle every time. Working with Brian is always a pleasure. His professionalism and dedication to customer satisfaction are unparalleled. We highly recommend Brian Pelletier and Sterling Honda to anyone looking for a seamless and enjoyable car-buying experience. Thank you, Brian, for your amazing service and for making us loyal customers for life! More

Everyone was really nice and accommodating! Monoj was awesome and the experienced with my cars details was very informative. Thank you Monoj was awesome and the experienced with my cars details was very informative. Thank you More