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Sterling Honda

Hamilton, ON

4.5
153 Reviews

1495 Upper James St

Hamilton, ON

L9B 1K2

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Showing 153 reviews

June 12, 2017

Outstanding Customer Service I purchased a 2016 Civic Coupe from the Sterling Honda team in Hamilton (Mitch D'Amour) and cannot begin to summarize the extent to which the entire t More

by kevin.9922
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch D'Amour
May 13, 2017

Stay away! This is a place to avoid. Money oriented people that want to charge You even for warranty cover repairs.... Dishonesty and lack of respect that wh More

by Crosstour
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Amanda Calitri and Fernando Cacoilo )
May 09, 2017

Awesome dealership!! I bought my two cars from Sterling Honda. I have been very happy and well treated everytime I go there. When I was shopping around for cars, I was not More

by Rachmcclach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
March 20, 2017

Dont go there over the weekend! Even with an appoitment! I was looking for a 2013 Civic, first time booked an appoitment for Wednesday 6 pm, the person I had the appointment with was not there and talked to More

by PM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick
March 13, 2017

Crooks/Beware 04 civic 90 000km. Goes in for a stabilizer link comes out with $3000 bill. New drive belt ,ball joints,water pump etc.etc. etc. If car needs all that More

by YouSuckSterling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angelo. Hole service department
January 26, 2017

Dishonest service and very bad customer relationships I was a loyal customer for 30 years however this changed in dec 2016 when I had my car in for service. I was having battery problems and documented wh More

by Sandra554
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fern, Bob (utterly useless)
October 05, 2016

Worst service ever! Took my 2014 Honda CRV in to Sterling to have a battery checked and to see if it was still under warranty. Told they would have to do a test (even tho More

by Dissatisfied customer17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Melissa
August 08, 2016

Service Just bought a nice CRV and was happy with the process. The sales guy was knowledgeable and helped us by explaining all of the features of the vehicle. More

by James68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Several
May 12, 2016

Terrible customer service I spent over 40 minutes trying to contact Sterling Honda regarding my airbag recall. You can't call the dealership, so I chatted online and was given More

by Patricia Schwenk
Recommend Dealer
No
Employees Worked With
Unknown
April 22, 2016

Great Service! I've had my vehicles serviced at this dealership since '99 (even when they were located on King St. West) and I've never had any major issues here. St More

by SLauricella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Emiglio