Sterling Honda

Always satisfied with my service and never have a problem and always told if something needs to be done. and always told if something needs to be done. More

One of the worst service departments hands down. Gave them several chances and they like always disappoint. Left my vehicle there for pretty much a whole day with a scheduled appointment only to fin Gave them several chances and they like always disappoint. Left my vehicle there for pretty much a whole day with a scheduled appointment only to find out nothing was done. More

I just leased the new Honda CR-V sport. I had the pleasure of working with Steve Dorman for this process. He was very kind, patient, and extremely knowledgeable about all aspects of the lea I had the pleasure of working with Steve Dorman for this process. He was very kind, patient, and extremely knowledgeable about all aspects of the leasing process. I would definitely recommend working with this wonderful team if you are looking to buy or lease a vehicle. More

My wife bought a vehicle previously from this dealership and she recommended Peter Stevens who had been her sales rep. Peter answered all of our questions and kept us informed during the entire sales and d and she recommended Peter Stevens who had been her sales rep. Peter answered all of our questions and kept us informed during the entire sales and delivery process. I would certainly recommend this dealership and Peter to others looking for a new or used car. More

this is the absolute worst business I’ve ever been to . Terrible car buying experience . Terrible people . Terrible service . They made me feel like I was was a major inconvenience . 20 year Honda custo Terrible car buying experience . Terrible people . Terrible service . They made me feel like I was was a major inconvenience . 20 year Honda customer . Financing my third brand new car from Honda . Do not use this dealership or if you do expect a terrible experience! More

No parking spot in front of service department! !, Sterling Honda used to do A drive-through oil change before. They asked me to book an appointment and come back another time, spoke with manager to !, Sterling Honda used to do A drive-through oil change before. They asked me to book an appointment and come back another time, spoke with manager told me to wait 90 min. Service completed and paid for it. I have to ask service advisor what kind of oil I have he said 0w20 but I have to ask 2nd time what kind? is it Synthetic oil? he said yes. I felt like unwelcome customer in there! More

This dealership staff told me I had to get mandatory services every other oil change for my warranty which I later found out was untrue. I told them I’m taking my car elsewhere for future services and a services every other oil change for my warranty which I later found out was untrue. I told them I’m taking my car elsewhere for future services and all of a sudden my car needed multiple urgent services over $1k in services(things were rotting and rusted, fluid appeared dark, etc) I let them know my dads friend is a mechanic and he is who I used to go to get my car services done, so he can check out these issues they’re claiming. The story quickly changed to “it’s not a rush service, just something a car needs eventually”. I would not recommend this dealership unless you’re looking to pay extra for unnecessary services and tied selling. More

I recently purchased my first vehicle and had the pleasure of working with Thiago. His friendly and welcoming demeanor atop of his extensive automotive knowledge really allowed for an outstanding ove pleasure of working with Thiago. His friendly and welcoming demeanor atop of his extensive automotive knowledge really allowed for an outstanding overall experience. If you're looking to purchase a vehicle then look no further, Sterling Honda is your #1 choice. Thank you for everything! More

Purchased a new car from Brian. 2019 Civic Great guy. Very personable and respectful. The car needed minor service in Dec 2021 that the scheduler said would take no more than 30 min. and is considered " Very personable and respectful. The car needed minor service in Dec 2021 that the scheduler said would take no more than 30 min. and is considered "Express". She said my wife probably won't have time to finish a coffee before it's done. When my wife went to the appt, the woman said it would now take 1.5 hrs. But even after 1.5 hours of shopping in the area, she still hadn't been called that the service was complete. I called to find out what was going on. Steve told me the repair had not yet started. I expressed my disappointment at the appt starting out as 30 min, going to 1.5 hours and it's still not done? I told him my wife needed to go to work and was picking up the car. We'll reschedule the appt. By the time my wife walked back to the dealership, the repair was complete. Surprise! The point is, we were told 30 min, then 1.5 hrs. If we had known the repair was going to take a while, we would have made alternate arrangements. I suspect the repair was done while my wife was walking back to the dealership....or it was completed and someone dropped the ball in notifying the customer. Dealerships already get a bad rap...I've read some of the other reviews. But if you want people to respect you, you have to show respect as well. Don't make service promises you can't keep. More

I have two Honda cars a 2014 Accord and a 2019 Civic, I maintain them at Sterling Honda , the maintenance team are very professional, helpful and kind, I would like to mention Kyle in particular, every sin maintain them at Sterling Honda , the maintenance team are very professional, helpful and kind, I would like to mention Kyle in particular, every single time I was there he treated me with care, solemn advice, and welcoming attitude .I always was happy with work done and end results. I strongly recommend Sterling Honda for their maintenance works. More