St. Thomas Ford Lincoln Sales Ltd.

Saying I am dissatisfied is an understatement. Rude, disrespectful and very unprofessional. I have purchased three new vehicles from this dealership over the years and will never purchase anothe Rude, disrespectful and very unprofessional. I have purchased three new vehicles from this dealership over the years and will never purchase another. The Dealership and their subcontractor ripped me off and didn't make any attempts to fix the problem. I have never been treated so poorly by any business as I have been treated by St. Thomas Ford Lincoln Sales Ltd. I will never purchase a Ford Vehicle again because of this experience. More

Very unprofessional team Owner of this place very incompetent Sold cars are not prepared for the customers incompetent Sold cars are not prepared for the customers More

Had appointment scheduled at 11 am. Finally got my truck in at 1140 am. Simple oil change and check driver side window not working properly. Told at 12 that they were not sure when the Finally got my truck in at 1140 am. Simple oil change and check driver side window not working properly. Told at 12 that they were not sure when the truck would be ready and they could drive me home when driver got back from lunch. I said ok. I looked into the service garage and saw all the staff having a staff lunch. If my truck would have been in on time I am sure it would have been done before lunch. I finally got my truck back at 2 pm Not very happy. Jeff More

Kyle sold me a slightly used vehicle. He went out of his way to provide great customer service. He stayed with me even after I signed all the paperwork. He really wants his customers to b He went out of his way to provide great customer service. He stayed with me even after I signed all the paperwork. He really wants his customers to be happy. More

Finance guy very rude . and manager not much better.sales guy very nice but won’t go there again and manager not much better.sales guy very nice but won’t go there again More

My salesman Kyle was very informative and helpful during the whole car buying process. I would gladly recommend him to any one I know. the whole car buying process. I would gladly recommend him to any one I know. More

It should be criminal how this dealership rips people off in the service department. Overcharged what was quoted for diagnostics, drive my truck over 300 kilometers and charge me $300 and nothing fixed. Qu in the service department. Overcharged what was quoted for diagnostics, drive my truck over 300 kilometers and charge me $300 and nothing fixed. Quote for parts are double the price of RockAuto! Expensive lesson for me, hope this helps someone in the future. Do Not Go Here for REPAIRS!! More

St. Thomas Ford got me into a lease of an F150, and called me when the time was right to order my next one. However, they made a mistake when submitting the order, and the wrong truck showed up. This h called me when the time was right to order my next one. However, they made a mistake when submitting the order, and the wrong truck showed up. This happened in March of 2022, and they told me that they would order the right truck immediately, and HONOR THE ORIGINAL QUOTE. It's now February of 2023, and they haven't got me a truck yet, and have told me that they can't hold up their pricing offer. They obviously don't want to take the price increase hit. So now I'm stuck way over my mileage allowance, and having to replace brakes on a truck that should have been gone a year ago! Best of luck to anyone that want's to try and deal with them. My advice.....make the drive OUT of St. Thomas. More

If you are in the market for a vehicle DEFINITELY go see Tony Fehr , he is the best !! Tony Fehr , he is the best !! More

This is my second vehicle from Tony Fehr. He always exceeds my expectations and is very responsive. I never feel pressured during the process and always feel like he has my best interests at He always exceeds my expectations and is very responsive. I never feel pressured during the process and always feel like he has my best interests at heart. I very much would recommend Tony Fehr to any of my friends or family looking for help with a new or used vehicle. Thanks again Tony 😊 More