Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
St. Catharines Nissan
St. Catharines, ON
1,800 Reviews
St. Catharines Nissan has changed ownership as of June 1st, 2018. We are located in the heart of the Niagara Region on Scott and Lake Street in St. Catharines, Ontario. We are committed to providing the highest levels of customer service through our knowledge of the automotive industry and the vehicles we sell and service. We will work hard to earn your business to become a customer of ours for life. We want to show you the difference our dealership provides through Trust, Transparency and a Professional approach. Come see us today and feel the difference.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,800 reviews
December 19, 2016
Exemplary Service Great service and a fantastic experience working with Chris and the Collins Nissan team to get me into my new Rogue. This is my third vehicle purchase Great service and a fantastic experience working with Chris and the Collins Nissan team to get me into my new Rogue. This is my third vehicle purchase from Collins Nissan and it won't be my last. More
by Adrian Shaw
Employees Worked With
Christopher Wawryka
December 17, 2016
Excellent customer servervice I had a wonderful experience buying my car from Collins Nissan St Catharines, Christopher was very approachable from the get go, he was really helpful I had a wonderful experience buying my car from Collins Nissan St Catharines, Christopher was very approachable from the get go, he was really helpful in getting the car I wanted, He had no picking me up and dropping me off when I needed to visit their office for paper work. I will definitely recommend this dealership, had a great experience overall. Well done Chris, and thank you! Modupe More
by Modupeola Akinola
Employees Worked With
December 14, 2016
Great experience, no hassle! Very pleasant experience overall. Went in knowing exactly what we wanted including vehicle, trim level and options. Kevin helped us to get our vehicl Very pleasant experience overall. Went in knowing exactly what we wanted including vehicle, trim level and options. Kevin helped us to get our vehicle, with everything we wanted plus a great price. At the time of purchase, late inthe evening, Judy greeted us with a friendly smile, met with Krista, she ensured we had all the time we needed for questions, options for the vehicle and financing. Kevin stopped in just to make sure we were happy with the purchase. On delivery day everyone was smiling, and friendly. Kevin was very thorough walking us around the vehicle, pointing out all the "gadgets". Great dealership with stellar staff. Loving our Rogue! More
by Chrisken
Employees Worked With
Nelson Mason, Kevin Zdelar, Judy Rotz, Krista Caperchione
December 13, 2016
Indivdualized customer service, totally geared to your needs Why a 5 star rating? Derek and Nelson both lovely young men not only guided me carefully through my options, but remained very professional while und Why a 5 star rating? Derek and Nelson both lovely young men not only guided me carefully through my options, but remained very professional while understanding my needs. Overall, I have made a post on my face book . Customer service still goes a long way and these young men delivered all around. Well done gentlemen, This mom More
by buterflytank
Employees Worked With
Other Employees :
Nelson Mason , Derek Schiavone, Nelson Mason
December 11, 2016
Great Deal Was very helpful in helping me get a good deal on a brand new 2017 Sentra. Everything came together really quickly. Would recommend to anyone Was very helpful in helping me get a good deal on a brand new 2017 Sentra. Everything came together really quickly. Would recommend to anyone More
by B
Employees Worked With
Fred Fuoco, Kevin Zdelar
December 09, 2016
Fantastic Service The team at nissan Collins were very knowledgeable and patient in answering all my questions. They walked me through everything I needed to know and w The team at nissan Collins were very knowledgeable and patient in answering all my questions. They walked me through everything I needed to know and worked with me to find a vehicle to fit my budget. More
by Adam22
Employees Worked With
Rob Reilly, Jesse Mason
December 06, 2016
It was a great experience Christopher van wiechen is a great guy who will do anything to get you your vehicle.he not only got me my vehicle but drop my rate down from my previo Christopher van wiechen is a great guy who will do anything to get you your vehicle.he not only got me my vehicle but drop my rate down from my previous vehicle. If i need a vehicle in the future i will go back to deal with him. More
by Linda
December 06, 2016
Lack Integrity, Not Up Front, Techs Not Experienced Brought my vehicle in early September. Service engine soon light was on and car was hesitating. A sensor was recalibrated and I drove home. Next da Brought my vehicle in early September. Service engine soon light was on and car was hesitating. A sensor was recalibrated and I drove home. Next day, light came back on. Took the car back, installed a new injector relay. The car was still having hesitation issues so back it went. Over a period of two months, my car was in and out of the shop. The technicians were calling tech line for assistance because they couldn't determine what was wrong with the car. They replaced the ECM (under warranty). Days later the car was back in the shop. Actually running worse than when I brought it in. Techs still couldn't determine the problem. They called tech line again. Their advice was to replace the engine harness ($1,800.00 not under warranty). I expressed my concern telling them that I didnt think replacing the engine harness was the issue. They went ahead with replacing the harness which I reluctantly agreed to. I just wanted my car back. They had my car for a week more because they weren't certain that it was fixed. After I drove the car home, it stalled. I had no signals, an alarm was going off in my dashboard and all my lights were lit up. I couldn't believe this was happening. I had to have the car towed back to the dealership. A couple of days later, I'm told that the ECM that they installed BEFORE installing the new engine harness was defective and they would have to replace it. I expressed my concerns to Mike Cherneta. I made it clear that the past two months of dealing with all of this has caused me a lot of anxiety not to mention the costs. I told him that I feel it's their responsibility to reimburse me for the harness. They won't take responsibility. I have kept all of my correspondence including the email stating the ECM they installed was indeed defective. I will never recommend this dealership to anyone. It was a huge disappointment. More
by Enjoy The Ride
Employees Worked With
Harry Canning, Lisa Owens, Maureen Piggot, Judy Pula, Mike Cherneta
December 05, 2016
Good service & a good deal. Kevin was a. Very friendly sales person & also very thorough. Did a great job. Krista also did a great job in completing the deal. Also very friendly. Kevin was a. Very friendly sales person & also very thorough. Did a great job. Krista also did a great job in completing the deal. Also very friendly. Thanks, Vic & Viv. More
by Vicnissan
Employees Worked With
Kevin Zdelar, Krista Caperchione
December 05, 2016
would not shop anywhere else for a vehicle 2016 Nissan Frontier pro4x nothing but excellent service and care! I would recommend that if you need a vehicle to go see Collins Nissan and they will 2016 Nissan Frontier pro4x nothing but excellent service and care! I would recommend that if you need a vehicle to go see Collins Nissan and they will have you driving away More
by wespro4x
