St. Albert Honda

The staff was pleasant they could put more effort into checking vehicle before release but overall was. Happy checking vehicle before release but overall was. Happy More

My experience with St. Albert Honda was and still is a nightmare. I purchased a car from them 4.5 years ago. We had an agreement in place with our salesman for $31,000 all Albert Honda was and still is a nightmare. I purchased a car from them 4.5 years ago. We had an agreement in place with our salesman for $31,000 all in. (GST, everything). We put $1000 down, so the amount of the car was actually $30,000 all in. The girl in the finance department butchered the contract so bad that it had to be re-done. The contract including GST at one point had the car at $48,000. Then, when she changed the contract, she conveniently forgot to change the bi-weekly payment amount. The payments were originally done up at $267 every 2 weeks over 7 years, but in fact, should have been roughly $220. I pointed this out to her. She stated that "it's already been sent off to the bank, so we can't change it, but instead of the term being over 7 years the larger payment will shorten the term to roughly 5.5 years.... My mistake for believing her that it was all straightened out. Two years ago, I checked with the bank to see what the balance owing on the car was. When they told me, it seemed high, so I sent emails to St. Albert Honda with my concerns, and they didn't respond. 4.5 years into this loan that should be paid off a year from now on a $30,000 loan, I was recently told by the bank that the amount outstanding is still $11,400. At 6.7%, no matter how many different auto loan calculators you use, it shows that I should have only approximately $7000 left owing. When I asked the bank to see a detailed history of the account including payments, they couldn't give it to me. I've been told recently, that this bank no longer deals with auto loans. So, there is no way of collaborating this mess. All I'm going to say is if you go to this dealership, look over your contract with a fine-tooth comb, then follow up with your bank immediately. If you don't you may end up paying 20% more for your vehicle than you expected. More

I had a really disappointing experience with St. Albert Honda. I purchased my vehicle from out of province and trusted them to be honest and transparent throughout the process. Unfortunately, that w Albert Honda. I purchased my vehicle from out of province and trusted them to be honest and transparent throughout the process. Unfortunately, that wasn’t the case. There were hidden fees that weren’t disclosed until the very end, and they kept trying to upsell ceramic coating and polish — even after I clearly insisted that I didn’t want those add-ons. They went ahead anyway and claimed the work was done, but when i got the vehicle it was obvious it wasn’t. They also promised to cover the provincial tax, but in the end only paid part of it. When I tried to follow up and get clarification, communication was poor and I kept getting vague or delayed responses. I expected professionalism and honesty when buying a vehicle remotely, but this dealership made the experience stressful and disappointing. I wouldn’t recommend St. Albert Honda to anyone who values honesty, transparency or good communication. More

Purchased a new 2026 Honda Hrv from St Albert Honda. Tim was my sales representative. Tim was friendly , courteous, professional and very personable . If he didn’t know a question he immediately went a Tim was my sales representative. Tim was friendly , courteous, professional and very personable . If he didn’t know a question he immediately went and received an answer . I would highly recommend Tim as an excellent sales representative. More

It was a wonderful experience from the beginning to the end. I’m specially grateful to Tim who helped me through the entire process. He was patience, understanding and didn’t put any pressure on me. end. I’m specially grateful to Tim who helped me through the entire process. He was patience, understanding and didn’t put any pressure on me. More

My customer service experience with Carl was amazing. I would recomend St. Albert Honda dealership for any one who wants a very good deal specially with the car servicess. Carl offered me 10% discount fo I would recomend St. Albert Honda dealership for any one who wants a very good deal specially with the car servicess. Carl offered me 10% discount for my tire change and evey time I take my Car for service Carl always makes sure that it's in good shape and offers my car to be cleaned. Thank you so much Carl and all the customer tech agents. More

This was an exploratory visit for me, as I was not sure if I could keep my current van or needed a replacement. Peter proved to be pleasant, calm, knowledgeable, and attentive to my needs. In the event, it if I could keep my current van or needed a replacement. Peter proved to be pleasant, calm, knowledgeable, and attentive to my needs. In the event, it turned out that I was keeping my current van; but my child is coming up for getting a car, and I will be sure to look Peter up when the time comes. As it happens, my older child also got her first vehicle from this dealership, and I was highly satisfied with my assistant at the time. Thanks to the good management for knowing how to select good salespeople, and thanks and a "see ya again" to Peter! More

Mr.Onkar Bal is a very good salesman. He helped us getting the best deal for our new Honda CRV. His service was great. Would highly recommend him. getting the best deal for our new Honda CRV. His service was great. Would highly recommend him. More

Great customer service. Salesman Onkar Bal gave us the best deal. We were fully pleased with his service. Highly recommended. Thanks St.Albert Honda Salesman Onkar Bal gave us the best deal. We were fully pleased with his service. Highly recommended. Thanks St.Albert Honda More