St. Albert Dodge Chrysler Ltd

New Experience Just purchased a Jeep Wrangler from St Albert Dodge, not only was everyone I encountered at the dealership cordial, they genuinely went out of their w Just purchased a Jeep Wrangler from St Albert Dodge, not only was everyone I encountered at the dealership cordial, they genuinely went out of their way to make me feel welcome. At the conclusion of the extremely civil / no pressure negotiations, was told that I had "gotten a great deal", and for once I actually, truly felt that way, definitely a first ! Driving home I was thinking that it really had been a pleasant experience, thanks Daylan, Jeff, and the other employees of St Albert Dodge. More

Crappy We are very dissatisfied with our experience. We were not told we needed a bank draft or certified cheque before we got there. We had to run around to We are very dissatisfied with our experience. We were not told we needed a bank draft or certified cheque before we got there. We had to run around to get to the bank then back to dealership and back to get license plate , then back to dealership. No one came and showed how to run the vehicle or set up anything. They didnt offer any deals or gave anything when we bought the truck. More

Worst Service EVER!! They are great when you walk in the door...after you make a deal you find that you are not receiving anything promised!! Wish I would have bought else They are great when you walk in the door...after you make a deal you find that you are not receiving anything promised!! Wish I would have bought elsewhere. They gave me a bill of sale with the wrong serial number and didn’t notify me until I had already registered it. Everything they promised never happened!! They even ordered me a cover for my Jeep and were having it shipped to my home. After the deal was finalized and the cheque cashed I got notification from purolator that St Albert Dodge canceled the order...how professional. I even traveled out of my home town to purchase at St Albert Dodge as someone recommended them....wow what a mistake that was!! More

Great Experience! I had a great experience with St Albert Dodge! A salesman named Daylan vanHees helped me find the perfect used vehicle for my needs and budget. He wen I had a great experience with St Albert Dodge! A salesman named Daylan vanHees helped me find the perfect used vehicle for my needs and budget. He went over and above my expectations and I drove away in a used Jeep Cherokee. I would highly recommend this dealership and I will be back for my next vehicle. Make sure to ask for Daylan if you need a salesman that will go the extra mile for his customers. More

Best experience ever. They people at this dealership are very good to work with. Did most of the deal over the phone. Had everything ready when we arrived. I was driving ho They people at this dealership are very good to work with. Did most of the deal over the phone. Had everything ready when we arrived. I was driving home in my new Ram within an hour and half. Best place ever. More

Excellent buying experience Very knowledgeable and friendly staff. Everything was upfront and explained fully during the entire process. No hassles and no surprises. I would high Very knowledgeable and friendly staff. Everything was upfront and explained fully during the entire process. No hassles and no surprises. I would highly recommend this dealership. More

Worried. But very impressed and hapoy I have been looking all over edmonton and Edmonton area. Nobody could help. I went and seen john Smith and daylan. They got me into a 2018 dodge charg I have been looking all over edmonton and Edmonton area. Nobody could help. I went and seen john Smith and daylan. They got me into a 2018 dodge charger Gt. They treated me like gold. 1 of the best customer service. All very respectful and friendly. More

New Car purchase Great customer service and super friendly staff helping in every way they could and made purchasing a new vehicle a pleasure,great place to visit Great customer service and super friendly staff helping in every way they could and made purchasing a new vehicle a pleasure,great place to visit More

Easy and informative salespeople Had a problem with payments on a vehicle and they helped me finding a vehicle that could afford with payments cut in half. Very helpful and accommodat Had a problem with payments on a vehicle and they helped me finding a vehicle that could afford with payments cut in half. Very helpful and accommodating. Thank you. More

Totally amazing My name is Cliff, Spoke with Katie in service over the phone Thursday at 2pm she advised me of a rough quote parts/labour of what I though was wrong, My name is Cliff, Spoke with Katie in service over the phone Thursday at 2pm she advised me of a rough quote parts/labour of what I though was wrong, she advised me of getting the peace of mind inspection and that she had a opening the next day. I brought my 2014 Cummins 6.7 in to get the inspection which was a really GREAT idea to have my truck totally looked over for not only my safety but my family’s as well and to verify what was wrong. I dropped it off Thursday evening before closing and she asked to have it for the full day on Friday which was totally fine. After getting my truck back at end of day I received my paper work and it was WAY Under what we originally discussed and had a full report of truck of any issues recommended attention for further time and all that checked out. Katie(service advisor) and mark(tech) took care of me. I’ve been going to these guys for years and will continue to as they treat me like family and I totally trust any recommendations or things that need attention right away. Katie always has positive attitude, smiling and If repairs or further things need attention she calls Right away to have permission before work continues and as truck is apart helps to save me money as well. Mark is great guy, noligable and very proud of all The techs that work beside him and they all pay attention to details. He guarantees his workmanship and makes sure you go home educated if you have any questions about your vehicle and advises you of products or repairs that prevents major repairs or break downs. Thank you St. Albert Dodge for your great employees, techs, sales team they all provide a great atmosphere, non pushy and make you at home while waiting on your vehicle or have a great courtesy driver to take you home or to work. More