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St. Albert Dodge Chrysler Ltd

St. Albert, AB

4.2
385 Reviews

1155 St Albert Trail

St. Albert, AB

T8N 7X1

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385 Reviews of St. Albert Dodge Chrysler Ltd

July 01, 2026

The Good: -Very nice dealership -Lots of inventory -Friendly Staff What needs work: -Was given false information on interest rates in order for me to finance through the dealership whic More

by lorne.carberry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Baker
Jul 08, 2026 -

St. Albert Dodge Chrysler Ltd responded

Thank you for sharing your feedback. We’re glad you appreciated the dealership, inventory, and friendly staff, but we’re sorry to hear there were concerns around financing communication and the vehicle hold process. We take this seriously and will be reviewing your comments with our team so we can improve.

June 30, 2026

Thank you to Brad Mac Donald from xx. Albert Dogde for going out of his way to make my buying experience as carefree as possible, with great integrity and caring. More

by bell_16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad McDonald
Jul 08, 2026 -

St. Albert Dodge Chrysler Ltd responded

Thank you to Brad Mac Donald from xx. Albert Dogde for going out of his way to make my buying experience as carefree as possible, with great integrity and caring.

June 30, 2026

We recently purchased another Dodge Ram from this dealership, and the experience reaffirmed exactly why we continue to come back. The quality and dependability of the vehicles initially brought us he More

by Beverley Shiels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint Plante, Adam Fayad
Jul 08, 2026 -

St. Albert Dodge Chrysler Ltd responded

Thank you so much, Beverley. Reviews like this mean a great deal to our entire team. We’re grateful that you continue to choose xx. Albert Dodge, and we’re especially happy to hear how well Adam Fayad looked after you. His commitment to listening first, being honest, and making sure customers feel respected is something we’re very proud of. Thank you for your trust, your recommendation, and your continued loyalty.

June 29, 2026

The customer service is always great. The staff are super friendly and so nice to my kids. I love that they have a little play area. More

by Jennylynntimms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Jun 29, 2026 -

St. Albert Dodge Chrysler Ltd responded

Thank you for the wonderful review! We’re so happy to hear that our team has consistently provided great customer service and made you and your kids feel welcome. We love being able to offer a family-friendly space, and we truly appreciate you choosing xx. Albert Dodge!

June 29, 2026

Was happy with my trade in value and the cost of the vehicle I bought but within a week of driving it the truck started shifting different the odd time so took it to two different shops and turns out th More

by T&A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sam
Jun 29, 2026 -

St. Albert Dodge Chrysler Ltd responded

We try hard to make sure the vehicles we sell are sorted prior to them leaving our lot. With that said, we can’t predict future concerns before they happen when there is nothing to indicate an issue. With the 2018 Ram 2500 that you purchased from us, everything checked out while we had it. The mechanical fitness assessment that we had performed indicated a truck that needed very little repairs done for a vehicle having over 140,000kms on it. Even the tires and brakes showed very little sign of wear when we got it on trade. The Carfax report lists approx. 2 pages of history on maintenance repairs that were done to the truck over its lifetime. And the story of it being a ‘one owner’ vehicle matches with the Chrysler and Carfax records. Unfortunately, the transmission issue was out of our control. I feel the offer to trade you out of it for the money you paid us (before the accessories were installed) was pretty fair. I’m sorry that things didn’t go as hoped and that the truck ended up having an expensive issue. Regards, Alan

Jun 29, 2026 -

T&A responded

Unfortunately the oil would have been black well before I got the truck , and would have been visible during the assessment I’m sure , and I put too much trust in the mechanical assessment and didn’t check for myself and now have paid the price.I also had one of the shops let me know that it looks Like the brake pads and rotors were changed at different times on the front after I asked why they were squeaking.i haven’t heard of this being done in quite some time on vehicles and was no mention of it on the assessment either.disappointed all around.and pretty much have to re check the entire truck so I know what I’m dealing with as I have zero confidence in your shops check sheet.

June 28, 2026

I recently purchased a New Jeep after many hours of deciding upon the right one for me special shout out to my salesman Josh and the team at xx Albert Dodge for securing and delivering me the exact mak More

by lenoram973
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh gallinger
Jun 29, 2026 -

St. Albert Dodge Chrysler Ltd responded

Thank you so much for the wonderful 5-star review! We’re thrilled to hear that Josh and the team were able to help you find and secure the exact special edition Jeep you had your heart set on. It means a lot to us that you chose xx. Albert Dodge, and we hope you absolutely love every moment behind the wheel. Enjoy your new Jeep!

June 27, 2026

Kevin is Very courteous, helpful, and pleasant to deal with, listening to the concerns at hand. More

by dianemck2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 29, 2026 -

St. Albert Dodge Chrysler Ltd responded

Thank you for the kind review! We’re so glad to hear that Kevin was courteous, helpful, and attentive to your concerns. We truly appreciate your feedback and your trust in the xx. Albert Dodge team.

June 27, 2026

Was able to book an appointment day of for a check engine light inspection and they were able to address the issue. More

by Sama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis Evans
Jun 29, 2026 -

St. Albert Dodge Chrysler Ltd responded

Thank you for the great review! We’re glad we were able to get you in the same day and address the check engine light concern quickly. We appreciate you choosing xx. Albert Dodge and are happy we could help.

June 27, 2026

One of the best dodge dealerships I've had the pleasure of dealing with. Very accommodating and professional from the sales up to the management. More

by superdawg31
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
TJ, Alan Wack
Jun 29, 2026 -

St. Albert Dodge Chrysler Ltd responded

Thank you so much for the kind words! We’re honoured to be considered one of the best Dodge dealerships you’ve dealt with. It’s great to hear that our sales and management teams were accommodating and professional throughout your experience. We truly appreciate your business and your recommendation.

June 26, 2026

Got in quick when I phoned, quick work, easy to deal with. The online service booking did not work and I never got a call back, so advise to phone and book. More

by Sm0861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis
Jun 29, 2026 -

St. Albert Dodge Chrysler Ltd responded

Thank you for sharing your experience. We’re glad our team was able to get you in quickly, complete the work efficiently, and make the process easy. We also appreciate the feedback about the online service booking and missed callback. That’s not the experience we want for our customers, and we’ll be reviewing it with our team to help improve the process moving forward. Thank you for choosing xx. Albert Dodge.

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