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Spinelli Kia
Pierrefonds-Roxboro, QC
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72 Reviews of Spinelli Kia
Always polite, clean and ready to do the best job possible. They work hard to make sure the client is happy. They return the vehicle in spotless condition. possible. They work hard to make sure the client is happy. They return the vehicle in spotless condition. More
Service Department is Garbage We bought a KIA Sorento 2016 and it has been nothing short of a MISTAKE. The vehicle battery randomly drains and from week to week. The last time we w We bought a KIA Sorento 2016 and it has been nothing short of a MISTAKE. The vehicle battery randomly drains and from week to week. The last time we were told it happens, to call the Service department and they would send a technician out immediately to try to determine what is going on with it. It is Friday, vehicle was driven to and from work the night before. Go to start the vehicle and the battery is drained to the point where everything is flickering. Dealer service department is now refusing to send technician out to investigate the issue and telling us we need to buy a new battery *AGAIN*. This will be the THIRD battery for a car in FOUR years. Who the xxxx replaces batteries in their vehicles every TWO years? More
Great team, always satisfied!Fantastic pricing on the Great team, always satisfied! Fantastic pricing on the pre-owned vehicles they will do whatever it takes to find an option for you. Thank you Great team, always satisfied! Fantastic pricing on the pre-owned vehicles they will do whatever it takes to find an option for you. Thank you More
Impeccable service!!! Went with my wife to look at a new Sportage. We had yet to finish the lease on our older Sportage. We ended up leaving with my wife signing for a bran Went with my wife to look at a new Sportage. We had yet to finish the lease on our older Sportage. We ended up leaving with my wife signing for a brand new Sportage! The prices are incredible and they did everything possible to ensure we left smiling! Thank you so much for all your time! Happy Holidays :) :) :) ! More
great experience Went in for a new car, and got a great deal. Thanks to everyone, this is my 4th lease in a row with kia. keep up the great work Went in for a new car, and got a great deal. Thanks to everyone, this is my 4th lease in a row with kia. keep up the great work More
Hi. I had the chance to service my car ( 2015 QX60) at kia spinelli dealer whom they service infinity as well. And twice I was very luckly, I had been served by an agent his name is Paul. Paul he was a ma kia spinelli dealer whom they service infinity as well. And twice I was very luckly, I had been served by an agent his name is Paul. Paul he was a man served me in a very professional way from the minute I went in. Filling out the papers, getting all the needed informations, etc. And provided me with a time frame for the repair even when it needed more time, he did updated me by the phone, and in the two times I went to get back my car and returned the curtsy car he went out and let exam my car if everything is good and he did his job in a way make me feel I am a very important customer. The only last comment I want to add is the good services that I have received will make recommended that place to everyone need such a service as well as to deal with this professional and nice agent Paul. Thanks a lot Paul I just wrote my own experience. Sam Soliman. More
service apres vente A deconseiller acheter vehicule chez spinelli ,service apres vente pas bon attend toujours pour faire reparer vehicule sur garanti ,etire le temps pou A deconseiller acheter vehicule chez spinelli ,service apres vente pas bon attend toujours pour faire reparer vehicule sur garanti ,etire le temps pour pas le reparer option poursuite judiciaire More
Employee in body shop very odd behaviour I went today to leave my car for repair at KIA Spinellu on Des Sources. . I met the responsable. He filled document and asked me for my credit card, I I went today to leave my car for repair at KIA Spinellu on Des Sources. . I met the responsable. He filled document and asked me for my credit card, I gave it to him, then I saw him copying all the credit card number on his sheet as well as the 3 digit numbers. I told him why putting these information on paper", a strange answer from him saying "what's the difference if it was on the system", I told him that any person from the department or outside can use these numbers. His answer was that's the way, if not happy go complain. Minutes later he started to fill a sheet for renting me a car for over 15 minutes, then we went to the car and checked around and gave me the Keyes and he left, just starting the car, he opened the door, took the key (remote activation) without permission and tells me "I'll call Discount to rent you another car because this one is reserved to another person!" I told him so why I spent time uselessly because you are unorganized and in same time you were aware about my rental for over 2 weeks and even more than that the rental paper was having already my information before I arrive. Bizarre attitude from him. So he called Discount to pick me up and rent me a car. Meanwhile waiting I asked him to write "Cancel" on the signed paper. He answered "I cut it and put it in the garbage". I asked him to show it to me, he pulled it from his garbage one piece, SO HE IS LYING TO Me AGAIN, I told him howcome is not cut? I asked him to cancel it and give me a copy. HE Refused. I told him I'll go to your manager. I went to his manager lady and explained what happened, she went to him asking for that paper, he told her that it's with the other employee, AND BY MAGIC THE PAPER WRITTEN ON IT CANCELLED. My opinion an employee like that LYING AND DOESN'T CARE ABOUT THE CUSTOMERS AND ALWAYS SAYING IT NOT HAPPY COMPLAINB, one like him is in the wrong place, or probably it's me who went to a wrong dealer place. I spent 60 more minutes to go to Discount, and redo all papers, Discount Des Sources were really professional and very gentle and even much younger than that employee. More
Boland We had a great experience dealing with Spinelli from the pre purchase, pick up and especially after purchase customer service. We could not have been We had a great experience dealing with Spinelli from the pre purchase, pick up and especially after purchase customer service. We could not have been treated better and love our new car. More