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Spinelli Kia

Pierrefonds-Roxboro, QC

4.8
70 Reviews

4463 Sources Blvd

Pierrefonds-Roxboro, QC

H8Y 3C1

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70 Reviews of Spinelli Kia

March 27, 2024

Excellent customer service. Always greeted with a smile. The staff really care about their customers. More

by louisfamery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Palumbo , Frederic Feudi
Mar 27, 2024 -

Spinelli Kia responded

Thank you for the perfect score of 5 on 5 stars, Louis Famery!! We are thrilled to hear that you received excellent customer service and felt cared for by our team at Spinelli Kia! Your satisfaction is our top priority and we look forward to seeing you again soon!!

March 19, 2024

Attentive service. Open and honest communication. I’ve been a client since 2018 and plan on continuing for the foreseeable future. Thank you to the entire team. More

by Ryan D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry
Mar 20, 2024 -

Spinelli Kia responded

Thank you so much for taking the time to share this incredible feedback with us Ryan Damico! It is fantastic to hear that you have been satisfied with our open communication and attentive service at Spinelli Kia. Our team is dedicated to providing top-notch customer service, and we are grateful for your loyalty and continued support since 2018.

November 25, 2023

Best car dealer I have been part of since March 2023 that I bought my used Kia Sportage 2020. From the sales rep for the purchase to now the Service Dept people I deal with from Gerry to Jeremiah. I have had More

by Greta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry and Jeremiah++
Nov 27, 2023 -

Spinelli Kia responded

Thank you so much for taking the time to give us such a stellar 5 on 5 star review, Greta! We truly appreciate your kind words and are thrilled to hear that you have had such a great experience!! Providing exceptional service from start to finish is our top priority, and we're glad to know that Gerry, Jeremiah, and the rest of our team have been able to meet your expectations at Spinelli Kia. We're grateful to have you as a part of the family, and we look forward to continuing to provide you with the best service possible!

November 09, 2023

My guy Renzo Jeanneau Saavedra has been helpful with my purchase of 2024 Kia Carnival SX. Stephane was very accommodating, and Audrey/Annie has been great with the paperwork. More

by Jedsation
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renzo Jeanneau Saavedra
Nov 10, 2023 -

Spinelli Kia responded

Thank you for sharing this amazing feedback regarding your experience with Renzo, Stephane, Audrey, and Annie at Spinelli Kia. We appreciate your kind words and are glad to hear that our team was so accommodating! Congratulations on the purchase of your new 2024 Kia Carnival SX and a warm welcome to the Spinelli family!!

October 22, 2023

Prompt service, very polite and friendly, could have explained service charges better.nothing else to say More

by Debbie schell
Recommend Dealer
Yes
Employees Worked With
Don’t know who I worked with but he was very good
Oct 23, 2023 -

Spinelli Kia responded

Thank you for taking the time to share your feedback, Debbie Schell. We truly appreciate your kind words about our prompt and friendly service. We apologize if our explanation of the service charges was not clear enough. If you would like to discuss your experience further, please contact our Customer Relations Department at 514-694-8333 Ext 2.

October 17, 2023

Bel entregens entre les membres du personnel et courtoisie sans égal pour les clients Le soin minutieux donné aux voitures More

by ??
Recommend Dealer
Yes
Employees Worked With
Ne me rappelle pas de leurs noms
Oct 18, 2023 -

Spinelli Kia responded

Nous tenons à vous remercier de tout coeur pour vos commentaires! Il nous fait plaisir d'entendre que vous avez eu un service sans égal chez Spinelli Kia!

October 14, 2023

Fantastic service always so courteous and professional from start to finish they are a great team More

by Schicster68
Recommend Dealer
Yes
Employees Worked With
All the service employees , Frederic Feudi
Oct 16, 2023 -

Spinelli Kia responded

Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a fantastic experience from start to finish with our team at Spinelli Kia!

August 26, 2023

It’s only been 5 months since I bought my Sportage 2020, and every time I had to call for information/questions, to making appointments for a service, installing extras or changing a light bulb - the servic More

by Greta
Recommend Dealer
Yes
Employees Worked With
Andy & Jeremie
Sep 05, 2023 -

Spinelli Kia responded

Thank you so much for taking the time to share your positive experience with us, Greta! We're thrilled to hear that our staff at Spinelli Kia has provided you with amazing service and made you feel like part of our family. It's always our goal to ensure that our customers feel comfortable and well taken care of. We appreciate your kind words and look forward to continuing to provide you with exceptional service in the future.

August 22, 2023

At Kia Spinelli I received worst experience ever, they promise the moon when you're looking for a car, then when you try to reach them later with questions and issues they don't get back to you. Took me s More

by Unsatisfied customer
Recommend Dealer
No
Employees Worked With
George, Viken, Stephane
Aug 23, 2023 -

Spinelli Kia responded

Hello, your feedback is very important to us and our goal is for our customers to acquire the best experience possible. We would like to discuss your experience further, please contact our Customer Relations Department at 514-694-8333 Ext 2.

August 18, 2023

I have been bringing my car for service for the last 6 years. I have to give Kudos to all the staff in your service department. They are knowledgeable, effective and efficient in providing service that go More

by ioriof
Recommend Dealer
Yes
Employees Worked With
Andy service manager, Frederic Feudi
Aug 21, 2023 -

Spinelli Kia responded

It really warms our hearts to see that we have been your dealership of choice for the past 6 years! Thank you for your loyalty and for taking the time to share your positive experience with us. We're thrilled to hear that our staff at Spinelli Kia has consistently exceeded your expectations and that Andy, our service manager, has been particularly helpful and patient with your car care. We appreciate your kind words and look forward to continuing to provide you with exceptional service in the future.

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