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Spinelli INFINITI
Pointe-Claire, QC
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66 Reviews of Spinelli INFINITI
This is a horrible dealer, my certified used infiniti is the worst car i ever owned, bought from them at 35,000 kms and nothing but problems from the beginning. The service advisors are the only ones that t the worst car i ever owned, bought from them at 35,000 kms and nothing but problems from the beginning. The service advisors are the only ones that tried to give me good service, the service manager is useless, had a defect in the leather seat when i bought it and three times they took pictures and said they sent it in for warranty confirmation and they were never sent because i never got a call and had to reach out myself all three times tobe told that the service manager was on vacation and couldn’t give me an answer. When i finally got fed up and asked them to evaluate it to trade in for something else, i was offered $20,000 less (which is half the price )that i bought it for 18 months earlier (it had only 65,000 kms). I proceeded to inform them that they had two of the same model year car with a lot less equipment for $10,000 more than they were offering me on their lot, the same day those two vehicles were removed from their site but never left the lot. These people are complete scammers and should not be trusted. I will never buy another infiniti or nissan ever again and will never buy a vehicle from a spinelli branded dealer. More
Had damage to my wheel after installation of a new set of tire's. They refused to take liability. The service manager laughed at me after I told him how I love my car and take care of it. He said it’s not hi tire's. They refused to take liability. The service manager laughed at me after I told him how I love my car and take care of it. He said it’s not his problem. I also bought my car new from them and had all my service done here. If you’re a car enthusiast and take care of your vehicle, I wouldn’t recommend servicing your car here. left with a horrible feeling after spending 3000$ in tires and installation. More
Very satisfied with the maintenance service in preparing our car for the winter season (vehicle check-up, oil change, winter tires installation). our car for the winter season (vehicle check-up, oil change, winter tires installation). More
Each visit at the Service is a an occasion to take advantage of the employees qualifications and experience and get the best services we need. In the end, this induces a very high satisfaction.. advantage of the employees qualifications and experience and get the best services we need. In the end, this induces a very high satisfaction.. More
Clean. Efficient amazing, understanding They make you feel like family.. I strongly recommend them and definitely will return Efficient amazing, understanding They make you feel like family.. I strongly recommend them and definitely will return More
Great staff, word, I recommend all of my friends with infiniti to go to them. I already have a few friends going there now. And they all love the people. infiniti to go to them. I already have a few friends going there now. And they all love the people. More