Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southview Acura
Edmonton, AB
306 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 306 reviews
September 16, 2016
Great experience! Highly recommended! I just purchased my first Acura here! The experience was great and smooth from the moment I walked in, and still continues. Matthew Roque (sales), I just purchased my first Acura here! The experience was great and smooth from the moment I walked in, and still continues. Matthew Roque (sales), always with a smile, was very attentive to my needs when looking for the car. He has thorough knowledge of all specs and he took time to explain them, even on numerous occasions. It was really important to him that my new car was good fit for me and that I felt comfortable with it and its features. After the sale he has followed up few times to check if everything was ok and if I needed any help with the car. In addition, Jeff Copan (general manager) was outstanding and ensured everything was above satisfactory. Great example for his employees and ambassador for the Acura brand! Overall it was great experience, highly recommended! More
by wow
Employees Worked With
Jeff Copan, Matthew Roque
September 10, 2016
Great Service! Great service department. Fab, Mary, Steven and Melanie have always been fantastic to deal with. Thank you for taking care of me over the years. Great service department. Fab, Mary, Steven and Melanie have always been fantastic to deal with. Thank you for taking care of me over the years. More
by sergio
Employees Worked With
Melanie, Fab Perri, Mary Mejia, Steven Sharkey
September 02, 2016
Best service and sales! I have been going to Southview Acura for the past 12 years. They have the best sales and service departments! This year I met the new general manager I have been going to Southview Acura for the past 12 years. They have the best sales and service departments! This year I met the new general manager Jeff who knows how to treat customers correctly and Fab the service manager is extraordinary! More
by Zul
Employees Worked With
Fab Perri, Mary Mejia, Steven Sharkey, Philip Young, Jeff Copan, Matthew Roque
August 31, 2016
Good experience Everyone are polite especially salesman Matthew Roque and Phillip Young, given me all the information that I wanted to know.In the future if I needed Everyone are polite especially salesman Matthew Roque and Phillip Young, given me all the information that I wanted to know.In the future if I needed to ask anything about Acura I would be very pleased to see them again More
by Ali
Employees Worked With
Philip Young, Matthew Roque
August 29, 2016
Exceptional & Great Service Really good service. I just bought my MDX Tech 2016 from Southview Acura. I feel I was really lucky I happened to come to Southview Acura dealership. Really good service. I just bought my MDX Tech 2016 from Southview Acura. I feel I was really lucky I happened to come to Southview Acura dealership. Matthew was an EXCELLENT Sales person and I Highly Recommend Matt to anyone looking for a New Luxury Vehicle (Acura MDX). I have already talked to my friends who are in the market for a new SUV and have recommended them to see Matt for his Excellent Customer Service. By the way, MDX Tech is an outstanding Vehicle. Love to drive and quite nice to look at (with highest quality and safety features)! The Sales Manager who also worked with us is Phillip. A Pleasure to work with him also. His friendly demeanor (no pressure) and smile right off the bat puts one at ease. He worked with us to ensure we had the right deal for us, and the options and accessories we wanted while still keeping within our budget. Matt was extremely helpful and knowledgeable and made every effort to find out what our 'requirements' and 'wants' were for a new vehicle. Matt was very professional, and gave my wife and I our space to decide if this vehicle was 'the one'. He showed us two vehicles (black and white) to look at. My wife and I both loved the white with Beige interior. As we were looking for a luxury, quality, and safe vehicle, we both knew this one was the 'BEST' vehicle for our family. More
by Shadpc
Employees Worked With
Matthew Roque
August 29, 2016
Great Experience The overall experience was very good from the minute of entering the door, the sales staff were very informative and answered all my questions and I f The overall experience was very good from the minute of entering the door, the sales staff were very informative and answered all my questions and I felt they really wanted to address all my wants in the car of my choice More
by Happy Customer
Employees Worked With
Curtis Olesen, Everett Hatcher
August 24, 2016
Thank-you Jeff Our alternator failed on our Acura while visiting Edmonton. There is never a good time for vehicle expenses, but this is a particularly bad time for o Our alternator failed on our Acura while visiting Edmonton. There is never a good time for vehicle expenses, but this is a particularly bad time for our family. Jeff took excellent care of us. He is kind and caring. I will highly recommend Jeff and Southview Acura to my family and friends! More
by Thankful_Nomi
Employees Worked With
Jeff Copan
August 23, 2016
Excellent customer service. And after sales service. Purchased a 2016 Acura TLX almost 4mth ago. The purchase experience with sale rep (Sam Liu) was excellent. He's welcoming, professional,and knowledge Purchased a 2016 Acura TLX almost 4mth ago. The purchase experience with sale rep (Sam Liu) was excellent. He's welcoming, professional,and knowledge about products. After a small conversation, according to our needs he gave the best option. We are so glad to meet him, and I ll definitely recommend Him to anyone. More
by Cathy2029
Employees Worked With
Sam Liu
August 20, 2016
Loving my new Acura! Between my family and I this was my seventh experience purchasing a Honda/Acura product andI I can honestly say it was the best yet. Everett and sales Between my family and I this was my seventh experience purchasing a Honda/Acura product andI I can honestly say it was the best yet. Everett and sales manager Paul made the trade-in and purchasing experience efficient and enjoyable. I'll definitely recommend these guys to anyone in the market for an Acura! More
by RDXguy
Employees Worked With
Everett Hatcher, Paul Curry
August 19, 2016
Fantastic purchase experience I was looking to upgrade my vehicle to an SUV and was undecided between a CRV and an RDX. Hands down, my experience with Ken at Southview overshadowe I was looking to upgrade my vehicle to an SUV and was undecided between a CRV and an RDX. Hands down, my experience with Ken at Southview overshadowed the other people who spoke with me about CRVs. Ken made me feel valued and respected as a customer, being open about the price while being accommodating of my needs (specifically a trailer hitch). His knowledge of the RDX is excellent and he identified all of the key features and was willing to meet after the sale to address additional questions that I had. My experience was complimented by having positive interactions with the store manager and the financing department. I'm very pleased with this purchase experience and recommend anyone interested in a new vehicle to check Southview out. RP More
by REP
Employees Worked With
Ken Banks
