Southview Acura
Edmonton, AB
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Pushy sales manager influenced our decision to buy a Lexus! My wife and I had one of the worst experiences here. We initially talked to the sales person who was very professional and knowledgeable. But when the My wife and I had one of the worst experiences here. We initially talked to the sales person who was very professional and knowledgeable. But when the sales manager became involved it went downhill fast. When we stepped into the dealership we told the sales person that this was our first stop but we had narrowed it down to two or three vehicles and were going to make a purchase this week. We also had a used Acura to trade in. The sales manager, who did not even tell us his name when he introduced himself, was very aggressive. I did not like the fact that I had to explain to him why I was not dropping $60,000 of my hard earned money on the first vehicle that I looked at. The next day we went to the nearby Lexus dealership, had a great shopping experience, and purchased a new 2018 Lexus. More
Very helpful and knowledgeable I am very joyful with the quality of work done to my vehicle, i really felt as if michael went above and beyond to make sure i was satisfied I am very joyful with the quality of work done to my vehicle, i really felt as if michael went above and beyond to make sure i was satisfied More
Excellent Service I just wanted to say thanks for all your help with finding my SUV. You are by far the best car dealership in Edmonton and it is always a pleasure to b I just wanted to say thanks for all your help with finding my SUV. You are by far the best car dealership in Edmonton and it is always a pleasure to buy a vehicle from you I just love it. I guess that's why I came to you. I have received a lot of remarks and looks, and I tell everyone that I purchased it from Southview Acura. It sure is a good feeling knowing everything was taken care of and that you went beyond what other dealers would never do. Outstanding service time & time again....zero pressure!! The knowledge, personal care & exceptional service that Alyssa provided is really second to none and undoubtedly the reason for your success. In today’s fast paced world, it's reassuring to know Southview Acura still offer friendly, personal care & exceptional purchase service. I am really enjoying it and I will be back in the future when it is time again. Because of your excellent quality of service and we value your salesmanship. There will be no guessing where we go for our next vehicle and where we send more of our friends and relatives. Thanks again to Billy, Carlo and Radu for many more years of service because I look forward to doing business with you again in the future. More
Best dealership in Edmonton Hi this is bakhtiar I buy a mitsishebi outlander from soutviwe Acura I deal with a salesman his name is Christian lira he is such a nice man very hone Hi this is bakhtiar I buy a mitsishebi outlander from soutviwe Acura I deal with a salesman his name is Christian lira he is such a nice man very honest Person he help me I am very happy from him and nice customer service and hard worker is the manager just saying thanks Acura Dealarship More
Precise, Just like the Cars thy Sell! This was an excellent experience from start to finish. I looked at quite a few brands and some dealerships were to aggressive. The Salesperson inform This was an excellent experience from start to finish. I looked at quite a few brands and some dealerships were to aggressive. The Salesperson informed me to wait to make a decision ( just a few days ). They knew I was not in a hurry. And "boom" there it came, a great deal, and they honored my trade-in value to boot! Great experience. More
Experienced and knowledgeable Went there for car parts found reasonable price and Jas Toor was very helpful as usual . I will definitely recommend to others for parts and service. Went there for car parts found reasonable price and Jas Toor was very helpful as usual . I will definitely recommend to others for parts and service. Thank you!! More
Over and Above Very pleased with my sales rep Rod. He went over and above, kept me informed, and made sure that this vehicle was the right fit for me. From initial p Very pleased with my sales rep Rod. He went over and above, kept me informed, and made sure that this vehicle was the right fit for me. From initial phone call to walking out the door to my new purchase, I can say it was the best purchasing experience I have had. More
DECENT PRICE, PARTS STORE I went there for parts of my wife's car that we were not able to find at multiple locations of Canadian Tire, Parts Source. We were visiting Edmonton I went there for parts of my wife's car that we were not able to find at multiple locations of Canadian Tire, Parts Source. We were visiting Edmonton and decided to give a shot at this dealership. Luckily we found the parts and that too at a great price. More
Incompetence and painful experience every time Service manager is incompetent and ignorant with slave employees. We felt terrible witnessing this over and over. Zero technical knowledge and a compl Service manager is incompetent and ignorant with slave employees. We felt terrible witnessing this over and over. Zero technical knowledge and a complete waste of time for the last 3 years. Parts manager is clueless and stuck with a junior team that can’t figure out what part goes on the proper vehicle. They could bot even do an oil change properly as they could not reset the meter as a basic procedural step. If you like incompetent and wasteful, this is the place to go. More
Fantastic experience! Had a great experience buying my Acura! Carlo, Andrew and Catherine are very friendly and knowledgeable! they made me feel comfortable and answered al Had a great experience buying my Acura! Carlo, Andrew and Catherine are very friendly and knowledgeable! they made me feel comfortable and answered all my questions! They went above and beyond for me and I am very thankful to all three of them! More