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Southtown Hyundai
Edmonton, AB
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676 Reviews of Southtown Hyundai
Sandeep Kumar I got a good deal on the used car with good condition and good service on 2013 Hyundai Sonata at great price. Thanks for your support I got a good deal on the used car with good condition and good service on 2013 Hyundai Sonata at great price. Thanks for your support More
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Great Deal Staff were very friendly and helpful during the whole process and willing to negotiate on their end to make it work on our end. Would recommend them t Staff were very friendly and helpful during the whole process and willing to negotiate on their end to make it work on our end. Would recommend them to anyone. More
First time buyers stay clear! If this is your first time buying and you want a good experience, go somewhere else. They’ll take advantage of you. When you ask about charges, they’l If this is your first time buying and you want a good experience, go somewhere else. They’ll take advantage of you. When you ask about charges, they’ll tell you not to worry and pass you off to yet another staff. And you’ll end up with a whole bunch of charges you explicitely said you didin’t want. Not sure how agreements made with the sales manager can’t make it in to the final sale. If you do go there, bring a friend to help you go over everything, because the tactics they use will have your head spinning as they rush you through the process. And when you question something, don’t let them pat you on your head and send you on your way to the next unhelpful staff member. More
Will Never buy a car again from South Town Hyundai My daughter and I met with a salesman and the sales manager and thought they understood our needs of what she wanted and could afford as a first time My daughter and I met with a salesman and the sales manager and thought they understood our needs of what she wanted and could afford as a first time buyer. We all agreed on a deal but when my daughter went back to buy the vehicle she was coerced into add ons that she still doesn’t know what they are for. When she asked questions she was passed off to another player and walked out not understanding she had another $5,000 on the total. TERRIBLE BUSINESS PRACTICE! More
Excited new car owner After visiting many other dealership we decided to visit Southtown to see what they could offer. Customer Service was top on our list of requirements. After visiting many other dealership we decided to visit Southtown to see what they could offer. Customer Service was top on our list of requirements. We had walked away from many other dealerships because we felt like we were just another sale and not an important customer. Southtown made me feel welcomed and the vibe was completely different. We had someone always available to help us. It was a team effort. If one wasn’t available someone else was willing to help out. They were very patient with me, which was huge because there were many decisions to be made. At the end of it all they made me feel very important and excited about my purchase More
Great Service ! I’ve been back here for all of my oil changes and the service department is amazing! Always helpful and will ask any of your questions! Definetly comi I’ve been back here for all of my oil changes and the service department is amazing! Always helpful and will ask any of your questions! Definetly coming back ! More
Service Roy was fabulous. He was very professional but friendly & helpful. I really appreciated him calling me to update & provide a tentative completion time Roy was fabulous. He was very professional but friendly & helpful. I really appreciated him calling me to update & provide a tentative completion time. I live out of Edmonton but continue to come to this Hyundai because for 9 years Derek Pottle was my service guy & he was PERFECT!! I think that I'll buy a car from him soon!!!!!! More
Service Work My vehicle was brought in for a service and inspection. All of the work was done well and in a timely manner. Extras were run by me for my approval b My vehicle was brought in for a service and inspection. All of the work was done well and in a timely manner. Extras were run by me for my approval before being done and I appreciate that. It was also helpful to know that I could drop off my keys and pick them up after hours if I could not be there on time. The opening time until 5:30 was helpful. Also a great bonus to find a surprise in my vehicle when I picked it up. Thank you for the headphones! The front mats were also cleaned up and that was appreciated. Thank you for a job well done! More
My experience with the service department Richard was very helpful he let me know the prices for my winter tires and maintenance package. He was friendly and also very polite. I plan on taking Richard was very helpful he let me know the prices for my winter tires and maintenance package. He was friendly and also very polite. I plan on taking my service back to this dealership for maintenance due to the over all experience with Richard. More
Great service! I took my vehicle in for a minor recall repair and to have a noise investigated. I was impressed that I was provided a rental vehicle at no cost to m I took my vehicle in for a minor recall repair and to have a noise investigated. I was impressed that I was provided a rental vehicle at no cost to me - this made my day much more convenient! Also, the Advisor - Eric - was knowledgeable, courteous and friendly. When I picked up my vehicle he drove it to the door for me, which I greatly appreciated as there was a horrible wind/rain storm!! More