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Southtown Hyundai
Edmonton, AB
673 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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673 Reviews of Southtown Hyundai
January 24, 2018
Awesome service, stress free experience! I had an awesome experience purchasing my 2018 Hyundai Sante Fe Sport from Brent Haley. He made the entire experience enjoyable and stress free. Jared I had an awesome experience purchasing my 2018 Hyundai Sante Fe Sport from Brent Haley. He made the entire experience enjoyable and stress free. Jared from the finance department was also friendly and helpful and was able to answer any questions I had! I'll definitley be recommending Southtown to anyone I know who's looking for a new Hyundai! More
by Cody R
Employees Worked With
Jared Nytchay, Brent Haley
January 24, 2018
Very helpful, great to deal with. We were searching for a particular used vehicle and found the only one on Alberta at Southtown Hyundai. Price was reasonable and the staff were great, We were searching for a particular used vehicle and found the only one on Alberta at Southtown Hyundai. Price was reasonable and the staff were great, purchase was an enjoyable experience. Haneef was pleasant to deal with and even held the car for us without a deposit, as we had to drive in from out of town and wanted to be sure the car was there after a 5 hour drive, which was awesome. More
by Martin
Employees Worked With
Haneef Gaffar
January 19, 2018
Low pressure sales, freindly hard working staff, very happy. My old car died and I still owed a bundle on it. I needed another vehicle but my credit was not so good after a disability leave from work two years a My old car died and I still owed a bundle on it. I needed another vehicle but my credit was not so good after a disability leave from work two years ago. The staff worked diligently for 10 days finding a vehicle that would work and a bank approval I could afford. They got me exactly what I hoped for on the vehicle I needed, no other dealer could / would do the work to get me approved. They were so confident they could get it done they let me keep the vehicle for the 10 days while they worked the banks and such, After having a few bad experiences at other dealerships, being mislead and down right lied to, dealing with South Town Hyundai was a breath of fresh air, they treat you with dignity and respect. More
by Brendan44
Employees Worked With
Peggy Van Ek-Veenstra, Doug Trieu, Josh Ferry
January 15, 2018
Excellent customer service Joms and Doug have been very helpful and patient in assisting us. They were very nice and explained everything that we needed to know about our purcha Joms and Doug have been very helpful and patient in assisting us. They were very nice and explained everything that we needed to know about our purchase. Will definitely recommend to our friends. More
by JPMilagrosa
Employees Worked With
Jennifer Adams, Doug Trieu, Jomari Denuro
January 12, 2018
Lacking in customer service Working with this dealership has been a disappointment from the get go but the last interaction that I had with them was by far the worst. I received Working with this dealership has been a disappointment from the get go but the last interaction that I had with them was by far the worst. I received a recall notice in the mail so I contacted the dealership to book a service appointment. During the conversation, the guy asked if I would be interested in getting a new car if they would give me an excellent deal on my trade in. My response was "sure"....who wouldn't want to get a new car if they would give you tons of cash for your old one? This meant that he supplied my information to one of the sales people for them to contact me. Clearly these departments don't speak to each other at all, because I was contacted separately from the sales department and they wanted to know when I wanted to come in. I explained that I was not willing to take an extra trip in, I would only come in while my servicing was getting done. The first thing they told me was that don't start as early as I was coming in so special arrangements would have to be made to accommodate me. Then I had two separate people contacting me for the appointment and I did manage to explain to one of them that I was under the weather and really didn't feel like talking about getting a new car that day. He clearly did not talk to his associate and a week later I received a text message asking if I wanted to come in again. When I explained that I wasn't really interested in getting a new vehicle, the sales guy stated that I probably shouldn't pretend to be interested if I really wasn't and proceeded to argue with me about how to properly conduct myself. I also explained to him that I had had some seriously poor customer service from the dealership on the day of my recall service and that I would not consider buying another vehicle from this dealership because of it. (On the day of the recall, they told me that I could get a loaner vehicle, then when I got there, they said my car would be ready within an hour and a half if I chose to wait instead. I chose to wait. It was ready after 4 hours. I had to go back to the service area and ask when my vehicle would be ready and the service technician said "oh, it is ready" but didn't bother to call me or let me know.) This dealership seriously needs to work on communication and good customer service skills. It is the little things that will keep people coming back. More
by Korinna L
Employees Worked With
Jack Ly, Eric Forest, Audi Kropp
January 09, 2018
NEVER GAVE UP I didnt regret going to south town hyundai because they didnt gave up on me on choosing the right car that fits on my budget. I didnt regret going to south town hyundai because they didnt gave up on me on choosing the right car that fits on my budget. More
by ALFA1
Employees Worked With
Doug Trieu, Jomari Denuro
January 07, 2018
Great Customer Experience Carlo and Bernardo took great care of us the moment we connected with them. They both are friendly and confident sales professionals who jelped us wit Carlo and Bernardo took great care of us the moment we connected with them. They both are friendly and confident sales professionals who jelped us with all the questions we had during the buy. We did take test drives for 3 different cars and they were very patient. More
by Mandeep
Employees Worked With
Doug Trieu, Bernardo Jr Bueta, Carlo Farala
January 06, 2018
Great freindly people. A dealership that i will come back to The best salesperson I have ever dealt with. The salespeople are great and stand behind there word. Sean and Jennifer made this an excellent experie The best salesperson I have ever dealt with. The salespeople are great and stand behind there word. Sean and Jennifer made this an excellent experience. More
by kaves n googs
Employees Worked With
Peggy Van Ek-Veenstra, Jennifer Adams, Sean Toner
January 06, 2018
Great team We had a great experience at Southtown Hyundai. Great selection of vehicles. The whole team were so helpful and pleasant to deal with Would highly rec We had a great experience at Southtown Hyundai. Great selection of vehicles. The whole team were so helpful and pleasant to deal with Would highly recommend Thanks guys More
by Johnny123
Employees Worked With
Jared Nytchay, Rolend Marin
January 03, 2018
My Dream Car Achieved! I am truly grateful to this dealership for making my dream car a reality come true. They were understanding and caring towards me as a customer and wa I am truly grateful to this dealership for making my dream car a reality come true. They were understanding and caring towards me as a customer and wanted to know me as a person in knowing that I always loved Jaguars since I was a kid. And went the extra mile to help me get the dream car I always wanted! I would highly recommend anyone buying any New/Used Vehicle from this dealership. They will take very good care of you as their customer. Thanks for making my dream come true Southtown Hyundai! More
by Rogen9985
Employees Worked With
Jomari Denuro, Michael Cadorna
