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Southtown Hyundai
Edmonton, AB
681 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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681 Reviews of Southtown Hyundai
February 08, 2018
my truck I was treated with respect and honesty.yes I would go back again if need be. They have a wide selection of cars and suvs and trucks I was treated with respect and honesty.yes I would go back again if need be. They have a wide selection of cars and suvs and trucks More
by truckguy
Employees Worked With
Jared Nytchay, Rolend Marin
February 06, 2018
SouthTown Hyundai - Do you care about Driver's Safety? I recently had this issue with my new Hyundai: I tried to start my car and when I would press the push-start button, all the lights on the dashboard e I recently had this issue with my new Hyundai: I tried to start my car and when I would press the push-start button, all the lights on the dashboard etc. would just turn off and it seemed as if the battery just went dead. I couldn't lock or unlock the car, couldn't open windows, the trunk... anything. Without warning the lights would come back on and when I tried to start again - the same thing would happen. This would happen a few times and then without warning the car would start. I took it into the dealership as it is still under warranty and the service manager at the dealership saw this issue first hand - he wasn't able to start the car either and the same happened when he tried to start it. The dealership took the car in and called me in a few days to pick up the car. When I went to pick it up they said nothing was wrong and they couldn't diagnose anything and whatever the issue was - it probably reset itself - so I can take my car back. I brought the car back home and the same thing happened again in a few days. This time I had to take half day off work and take the car in. The dealership returned my car again saying that nothing was wrong...This issue continued couple of more times...and each time I would go in the dealership would just return the car without doing anything. Each time they said nothing was wrong. Last week I recorded a video of this...so that the dealership can see first hand and so that I have proof of what was going on. On my way to the dealership my car also stalled (engine just shut off while driving) while I was going 110km/hr and I almost hit the car next to me. This time I was I took the car in and told them not to call me if they haven't figured out the issue. The dealership gave me a rental car this time as well. I just got a call this afternoon and the dealership asked me to pick up the car and I only had until tomorrow to do this. I am not in town. Gary the service manager said...Too bad if you don't return the rental we will start charging you. I asked Gary if the issue was resolved and he said they couldn't diagnose anything. It seems to be that they don't want to put the effort in to really diagnose what's wrong... Given that my car stalled this time while driving - they is no way in xxxx that I or anyone from my family will drive this car until someone tells me what's wrong with it. I don't think me or anyone else would want their family to be driving a car which stops without warning as it is a Huuuge safety issue. I explained this to Gary but he didn't care and pretty much said that if I didn't pick up my car by tomorrow and return the rental then he will start to charge me rental fee. Does anyone have any advice for me how I should get this dealership to do whats FAIR? Or to whom can I report them? I don't feel safe driving my car unless Hyundai tells me that its been fixed... More
by Ken Singh
Employees Worked With
Gary McDonald, Jonathan Armstrong, Jennifer Adams, Gary McDonald, Jennifer Adams, Jonathan Armstrong
February 05, 2018
Awesome Experience Very happy with the service we received from Bernardo. Was not pushy, answered all of our questions, and was able to bring another car from another de Very happy with the service we received from Bernardo. Was not pushy, answered all of our questions, and was able to bring another car from another dealership for us to test drive. Exceeded all our expectations. More
by Blitzgt3
Employees Worked With
Sean Toner, Bernardo Jr Bueta, Raman Sandhu
February 03, 2018
Good experience Bought one of my first cars there! They were very understanding and helpful, super kind and mature. Great experience will always be in touch with them Bought one of my first cars there! They were very understanding and helpful, super kind and mature. Great experience will always be in touch with them More
by JordanDF
Employees Worked With
Doug Trieu, Brent Haley
February 02, 2018
Great experience I had a great experience, the sale guy (Carlo) was amazing and really caring, he was available and accessible whenever I walked in and every time we h I had a great experience, the sale guy (Carlo) was amazing and really caring, he was available and accessible whenever I walked in and every time we had appointmen he was there. The finance guy (Doug) was really patient and informative, I had a lot of question for him and he answered it all. More
by Ali
Employees Worked With
Doug Trieu, Carlo Farala
February 02, 2018
Very friendly honest staff Everyone was very friendly and helpful, came in to do a test drive, car was just like they described, no hidden costs or anything. Jomari was awesome Everyone was very friendly and helpful, came in to do a test drive, car was just like they described, no hidden costs or anything. Jomari was awesome to deal with and didn't try to upsell me or anything like that got me what I wanted. All around a great experience! More
by Coedy
Employees Worked With
Jomari Denuro
February 02, 2018
Smoove and easy. Friendly helpful dealership, helped me find the right car for the right price and let me know if any important changes happened. Flexible and hon Friendly helpful dealership, helped me find the right car for the right price and let me know if any important changes happened. Flexible and honest. Would recommend checking Them out. 👍 More
by Granttg
Employees Worked With
Raman Sandhu, Vladimir Radzivil
February 01, 2018
Great experience Haley, janifer and jecob all were great. Welcoming and really helpfull to guide you. Didnt start servicing yet. So purchesing experiance is great but Haley, janifer and jecob all were great. Welcoming and really helpfull to guide you. Didnt start servicing yet. So purchesing experiance is great but cannot say about servicing. But it looks very organized. More
by Abhishek
Employees Worked With
Jennifer Adams, Doug Trieu, Brent Haley, Jacob Smith
January 24, 2018
Awesome service, stress free experience! I had an awesome experience purchasing my 2018 Hyundai Sante Fe Sport from Brent Haley. He made the entire experience enjoyable and stress free. Jared I had an awesome experience purchasing my 2018 Hyundai Sante Fe Sport from Brent Haley. He made the entire experience enjoyable and stress free. Jared from the finance department was also friendly and helpful and was able to answer any questions I had! I'll definitley be recommending Southtown to anyone I know who's looking for a new Hyundai! More
by Cody R
Employees Worked With
Jared Nytchay, Brent Haley
January 24, 2018
Very helpful, great to deal with. We were searching for a particular used vehicle and found the only one on Alberta at Southtown Hyundai. Price was reasonable and the staff were great, We were searching for a particular used vehicle and found the only one on Alberta at Southtown Hyundai. Price was reasonable and the staff were great, purchase was an enjoyable experience. Haneef was pleasant to deal with and even held the car for us without a deposit, as we had to drive in from out of town and wanted to be sure the car was there after a 5 hour drive, which was awesome. More
by Martin
Employees Worked With
Haneef Gaffar
