Southside Dodge Chrysler Jeep Ram

Conflict resolution rectified. I've been a customer with Southside since 2011. First I bought a RV from Ken Constable and was sorry to hear he moved on. I have had a number of probl I've been a customer with Southside since 2011. First I bought a RV from Ken Constable and was sorry to hear he moved on. I have had a number of problems with the RV in the past and most of the time they problems were fixed under warranty. In 2014 I bought a pickup ram 1500 longhorn edition. I liked the truck but I wanted a short box. I traded that truck in for a 2016 sport. That truck was beautiful but unfortunately my wife was in a bad wreck with it 4 months later. The truck was wrote off but thank god my wife was in that truck otherwise she might not have walked away virtually unscathed. We bought another ram 1500, again from Southside. That Ram 1500 is a 2016 Rumblebee. Love the truck so far, however we have had some issues. The rumblebee decals were put on after the fact and charged as a package accessory to make the truck look good. I bought the truck in Oct 2016, the rumblebee decalling on rear fenders had to be replaced in April 2017 due to chipping in the fender grooves. The same is happening again just over a year later. Also the flat black tubular running boards put on as a $500.00 accessory were rusting out and look terrible. That truck hasn't seen or been on gravel. I had an appointment for my truck in for a recall today and when I booked the appointment I spoke to service department about decalling defects. I asked them then if decalling was covered by warranty. They told me when I bring it in they will determine it then. So I dropped off my truck the service advisor told me she'd get someone else to look over decals and I also showed her the running boards. My trucks recall was repaired and oil change was done, however I was to talk to Bud Baldry my sales rep about decals and running boards. At first I was told no by Bud Baldry, After raising my complaint, Mike Thibodeau gave me good news today I would be covered and both decals and running boards would be replaced. Southside does look after there customers complaints. I will be a future customer if the chance presents itself. More

Fastest vehicle purchase ever!! We currently drive a 2008 Jeep Liberty with over 200,000 km on it. (Which we had purchased new) We had been discussing amongst ourselves that maybe it We currently drive a 2008 Jeep Liberty with over 200,000 km on it. (Which we had purchased new) We had been discussing amongst ourselves that maybe it’s time to start looking for a new vehicle. While in Red Deer last Saturday we went by Southside Dodge to see what they had. Darren was very attentive to our wants, and brought us keys to try out a 2017 Jeep Cherokee with only 1600 km on it. We were very impressed with it and said we wanted to go inside and discuss price. We came to an agreement and purchased it. I think we go down in history as the couple with the fastest sale!! Only drove the Jeep around the parking lot! Easiest sale for Darren🙂 Thank you Southside Dodge ‘Valerie & Bruce Mappin More

Above and beyond After going through financial trauma in 2015 and a rough road to recovery, it came time for a new set of wheels. The staff at south side dodge went ab After going through financial trauma in 2015 and a rough road to recovery, it came time for a new set of wheels. The staff at south side dodge went above and beyond to negotiate a fair interest rate, offer a payment that we could smile at, and a vehicle that we love. They were fast, friendly, and never left us in dark. Thank you so much!! More

Great experience Although we’ve had several new vehichles, this was our first visit to Southside and everyone was friendly and helpful right from the start. We couldn' Although we’ve had several new vehichles, this was our first visit to Southside and everyone was friendly and helpful right from the start. We couldn't be any happier. Bud in particular was great to deal with! More

Always Great Everytime I have traded a vehicle in I find what I want and everything gets done they way I need it and everyone is great to deal with it. Everytime I have traded a vehicle in I find what I want and everything gets done they way I need it and everyone is great to deal with it. More

Awesome They were very helpful in finding what I wanted in no time at all fast and easy financing as well. Excellent job Jom Bakker and Alyssa Muldry. They were very helpful in finding what I wanted in no time at all fast and easy financing as well. Excellent job Jom Bakker and Alyssa Muldry. More

customer service two faulty shocks on new jeep. Did what they could to fix the problem. Overall experience was really good with service. Manager matt was also very hel two faulty shocks on new jeep. Did what they could to fix the problem. Overall experience was really good with service. Manager matt was also very helpful to us. More

Easy, no rush, lots of info While searching for a new vehicle, Southside listened to what I wanted and only showed me what I asked for. I was never overwhelmed nor did I ever fe While searching for a new vehicle, Southside listened to what I wanted and only showed me what I asked for. I was never overwhelmed nor did I ever feel pressure to make a decision. They were super accommodating and I was never waiting long to receive answers to my questions. Thank you to all who helped me and the advice given. Purchasing my new vehicle was hassle free! More

Great customer experience Excellent customer service from Greg Veres and everyone at the dealership. It was nice to be able to purchase without pressure to buy or buy any unwan Excellent customer service from Greg Veres and everyone at the dealership. It was nice to be able to purchase without pressure to buy or buy any unwanted extras. More

Finally a real truck New truck includes all the special features which are important to me plus some I hadn't considered. Almost like it was made to order. Thanks to Jim New truck includes all the special features which are important to me plus some I hadn't considered. Almost like it was made to order. Thanks to Jim Bakker for all his help. More