Southside Dodge Chrysler Jeep Ram

Worst day of my life buying a truck there I was told that it had a heavy duty transmission in it not the aisin transmission which is having a lot of problems with it. 3 days after the deposit I get t that it had a heavy duty transmission in it not the aisin transmission which is having a lot of problems with it. 3 days after the deposit I get the paperwork on it showing that this truck has a aisin transmission. 5th wheel hitch was part of the deal called them back same day of the deal stating that it has to be 20,000 lb hitch,no where was it said to me no its only the prep going in . On the day of picking up the truck found only the prep for the 5th wheel and they gave me a 400 dollar ball for a gooseneck hitch.....I'm not hauling pigs and cattle to the market! Didn't touch up the front bumper with paint sent me the paint to do myself.. Didn't reset the oil gauge after the oil change...my question is did they do it ? Afew weeks go by when I did a couple truck washes found a dent and a huge scratch on the truck. Just sick how a dealership would try to hide that with wax and clear coat..Didn't have to show them the spot .... After another dealership found that this truck had 4 recalls on it will known before I bought it and Southside Dodge didn't tell me about them ..one was on the aisin transmission which had to be removed off the truck. Had a follow-up call from the service department which didn't get anything done after one month. There's more but as you can see it's the worst place in alberta to buy a truck. For the record this was the auto mangers truck with 7000 plus kms. Should of gone with Westlock Brown's dodge/ram deal.. More

Well, They have done it again. Run from the service department. Extremely shady and unprofessional. I have never had unethical dealings anywhere near the level of this place. Do n Run from the service department. Extremely shady and unprofessional. I have never had unethical dealings anywhere near the level of this place. Do not take anything they tell you service wise as unbiased and truthful. More

I was emailing salesman Sheldon Savoie back and forward for a week about a Jeep I was interested in purchasing. I told him I was from Saskatchewan and would be traveling to Alberta to view the vehicle in q for a week about a Jeep I was interested in purchasing. I told him I was from Saskatchewan and would be traveling to Alberta to view the vehicle in question. It was implied that the jeep would be through the shop and ready to go by the day I planned on coming.    After driving 10 hours to Red Deer, Sheldon then told me the vehicle was taken apart in the workshop getting repairs and likely wouldn’t be done for 3-4 days. I was in communication with Sheldon numerous times up to the morning of my arrival, and there was no prior mention of the jeep still being torn apart in the shop, which should have been a common courtesy.    Sheldon also notified me after I arrived that the price of the vehicle had been increased $2624 to cover costs of repairs being done and the dealership refused to budge on the price.   Would have been great to know the vehicle couldn’t be driven and be told they were going to jack the price up before I left Saskatchewan.   Very disappointed with the service and communication.   More

Worst experience of my life I went in for a recall an came out 3000 grand later an charged me 600 in parts an 2500 in labour witch is pathetic to me you all are crooks an should never work on anyone’s ca came out 3000 grand later an charged me 600 in parts an 2500 in labour witch is pathetic to me you all are crooks an should never work on anyone’s car especially after you had to buy me a new tire cause you guys don’t know what your doing on peoples stuff. More

Bought a 2020 jeep grand Cherokee from Southside Dodge dealt with Sheldon great salesman very nice person I will be back there and the service is great too dealt with Sheldon great salesman very nice person I will be back there and the service is great too More

Just wanted to say THANKS! Had a recent total loss of a vehicle and Southside was instrumental in helping me get the most from my insurance for replacement cost value. Matt Oszu Had a recent total loss of a vehicle and Southside was instrumental in helping me get the most from my insurance for replacement cost value. Matt Oszust went above and beyond in getting things straightened out with my insurance, making sure all the options and details weren't missed and that translated into a greater settlement being reached. Matt, Landon Yoder and Colten Luck all helped in making it happen and I just wanted to say thanks. If you are looking for a vehicle be sure to check out Southside. More

Very Expensive $297.85 for a 765 cold cranking battery and 124.80 to install for a total of 422.65.That says it all crazy prices. $297.85 for a 765 cold cranking battery and 124.80 to install for a total of 422.65.That says it all crazy prices. More

Easy sales experience Just made it too easy!! Thanks Rob! Truly they made it an easy experience to buy a vehicle. And I had no idea what I wanted when I showed up. It was n Just made it too easy!! Thanks Rob! Truly they made it an easy experience to buy a vehicle. And I had no idea what I wanted when I showed up. It was nice to have qualified sales pro without the pressure and hassle of the shady spots in town. Thank you Southside! More

Best dealer in Alberta hands down In regards to my recent purchase of my Ram 3500 at Southside Dodge in Red Deer, I can say that I am nothing but completely satisfied with my purchasin In regards to my recent purchase of my Ram 3500 at Southside Dodge in Red Deer, I can say that I am nothing but completely satisfied with my purchasing experience. Our sales representative, Landon, was absolutely fantastic! There were no high pressure sales tactics, he listened to what it was we were looking for in a new 3500, and made sure that the transaction went smooth. I’ve bought from many other dealers and salesmen, always having to play the same games, and leaving more disgruntled than happy at most. Southside was the complete opposite, and I can’t recommend them more! It was a laid back atmosphere, with complete transparency when it came to the value of my trade and the deal we reached on my new truck. Anyone in the market for a vehicle should definitely check Southside out! By the by, the whole $10,000.00 monthly draw is a real perk! More

Great experience with sales and service! Garth Epp is a fantastic guy to deal with. We told him what we were looking for, what we did and did not want and he found us exactly what we were loo Garth Epp is a fantastic guy to deal with. We told him what we were looking for, what we did and did not want and he found us exactly what we were looking for in a couple different options. He was not pushy for us to spend more money, or get something else, or something with more options. He did not crowd us but was there to answer any questions. We also had purchased a brand new jeep from Go Dodge, who refused to fix problems with it on warranty 2 days after purchase. We called Garth he got us booked in with Joy in service who had it looked at and fixed the next day. More