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South Trail Kia
Calgary, AB
186 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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186 Reviews of South Trail Kia
April 04, 2022
I took my grandma's 2019 Kia vehicle to CMP and got a good quote for $1200 for basic repairs. It was a reasonable price so we booked it for a later in the week. My Grandma being the type of lady that good quote for $1200 for basic repairs. It was a reasonable price so we booked it for a later in the week. My Grandma being the type of lady that didn't want to wait went into Kia thinking since she bought it from that place it would be cheaper, the xxxx parts department told her she needed a bunch of more useless things that she for sure did not need and gave her a quote of $5500 and said they will give her a deal of $5000 if she paid right away, and kept pressuring her for her credit card, thank god she left it in her other purse that day. On top of that they told her she should have a man come in with her next time since she doesn't understand anything. Stay for far FAR away from this trash of a dealership and it's even trashier people. More
by koowykoobym
Employees Worked With
Todd
March 10, 2022
Just had some service done at South Trail. Very satisfied with service rep and timely service. Have always had great service at this dealer. Very satisfied with service rep and timely service. Have always had great service at this dealer. More
by Al
Employees Worked With
MacKenzie Spencer
February 24, 2022
I first posted a bad review about south trail Kia for the lack of Info I received on my EV and things you needed to do to get into an EV. Once I picked up my vehicle Jason the sales manager and Steve a sales lack of Info I received on my EV and things you needed to do to get into an EV. Once I picked up my vehicle Jason the sales manager and Steve a sales rep showed me they are going to try to fix those problems I had and showed me that it is a learning curve for them as well and really appreciated the talk they had with me so I am very happy I stuck it out with them. More
by J.kiedroski
Employees Worked With
Kia
January 14, 2022
We brought our car in for some warranty/recall work, ended up requiring more work then we anticipated but everything was handled in a timely matter, the service department didn't hesitate to call for up ended up requiring more work then we anticipated but everything was handled in a timely matter, the service department didn't hesitate to call for updates, took a little longer than expected but they gave us a timeline and stuck to it. Would deal with again! More
by JGee
Employees Worked With
Denise Lee
January 12, 2022
Expertise and service exceeded expectations and was absolutely excellent. Alex, Serge and Joe were tremendous. It was a pleasure dealing with them. absolutely excellent. Alex, Serge and Joe were tremendous. It was a pleasure dealing with them. More
by Tom
Employees Worked With
Alex Serge and Joe
November 18, 2021
Booked my car in for a diagnostic issue. Was a long a painful process but regardless services rendered where services rendered. The issue all become apparent when talking to the service manager David abo painful process but regardless services rendered where services rendered. The issue all become apparent when talking to the service manager David about billing concerns. David decided to escalate the issue himself by accusing me the customer for talking disrespectfully to the girl behind the counter that I had no issues with and was quite pleasant the entire time to deal with (shelby, great work you deserve a raise) David then accused me and decided to get up into my face 6 inches away and pointing his fingers in my face telling me what a terrible person i was and not to talk to him how i was. I asked to speak with another manager about davids actions and the new manager seemed concerned but not fully. Seems like managers at south trail kia need to go through a little more training before they have aggravated assault charges filed against them for letting their emotions get in the way of business. More
by cody
Employees Worked With
David service manager
November 13, 2021
Fast friendly service, I was able to get my appointment on the day and time that I wanted. And the person that checked my car in was very helpful and knowledgeable. on the day and time that I wanted. And the person that checked my car in was very helpful and knowledgeable. More
by Ddayemarshall
Employees Worked With
Don’t remember the name
