Silverwood Toyota

Staff are great, they’re always friendly, helpful and knowledgeable. This is my preferred dealership knowledgeable. This is my preferred dealership More

It was my first service with my new vehicle. The service was fast and my wait was comfortable. The service was fast and my wait was comfortable. More

Everyone was very friendly. The service was done quickly and Neil reviewed the inspection with me when I picked truck up. I am very pleased with the service and the people I dea The service was done quickly and Neil reviewed the inspection with me when I picked truck up. I am very pleased with the service and the people I deal with. More

I am quite disappointed with my purchase. I purchased my first Toyota, a new 2024 Toyota RAV4 Prime with the Technology package (loaded) on November 21, 2024. I had Lloydminster Toyota add I purchased my first Toyota, a new 2024 Toyota RAV4 Prime with the Technology package (loaded) on November 21, 2024. I had Lloydminster Toyota add a trailer hitch - beware, they will remove the kick sensor for the rear door and not give it to you and you will loose the function. I had great difficulty (days of leaving phone message and emails) getting it back and when I did, they cut the wires to disable it. There is a way to keep the kick sensor and functionality with a hitch, you can search for the video. Also, - this is unbelievable - no one knew that it does not have a command start that starts the gasoline engine. It has a Remote Air Conditioning System activated from the key FOB or App (if it ever works). However, this only works if the temperature is warmer than -12C --- not much good in Canadian winters. Starting the A/C from the App rarely works. I told the dealership and they got me to phone Toyota Canada and talk to them. I did call them and did a failed A/C start test while on the phone with a lady and she said she could not help me because I didn't receive an error code. Other problems that I purchased are: the seat memory buttons did not work, the drivers side mirror glass is distorted, there is a wind noise from the passenger side, the phone charger only works when it feels like it, I have to buy smaller sunglasses so I can put a set in the glasses holder. Lloyminster Toyota did repair the seat memory buttons and have ordered some parts for a couple other problems. Here are some weird things about the vehicle: the hood uses a rod to hold it up (1970s vintage), the accelerator pedal is mounted to the floor (1970's vintage) making it nearly impossible to keep the floor clean, it has paddle shifters - totally unnecessary, the side mirrors don't have a memory like the seats, and the $750 block heater I purchased with it requires a special cord that fits into a plug that is mounted in the bumper and it only draws about 260 Watts of power (normal is 750 or greater). Maybe I have been spoiled by driving GM products all my life. More

I went in for my. winter check up, the employees were very polite. This dealership is by far one of the beat I been to. I have been a licensed mechanic for over 35 year winter check up, the employees were very polite. This dealership is by far one of the beat I been to. I have been a licensed mechanic for over 35 years and worked at.several dealers. This dealership has got a very bright future. Love the new building as well. More

Excellent service and knowledgeable staff. Comfortable waiting area and the coffee is always ready. Always a welcoming visit. Comfortable waiting area and the coffee is always ready. Always a welcoming visit. More

Real friendly and fast service. They did a good job on warranty work no complaints They did a good job on warranty work no complaints More

Took my vehicle in for a job on a squeaky inside driver door panel. They were aqble to resolve this issue in a timely and efficient manner. Very professioonal and courteous staff door panel. They were aqble to resolve this issue in a timely and efficient manner. Very professioonal and courteous staff More

The sales department sucks. They didnt care after the sales. My truck is delivered to me, without making me know its missing a block heater. Now i need to go to the dealership t They didnt care after the sales. My truck is delivered to me, without making me know its missing a block heater. Now i need to go to the dealership to fix it. With just $100 gas for me. Thats it. I pay 370 for delivery charge for nothing. They are just after sales, they dont care about the customer More

Great and friendly service. Thanks Neil! Good explanation on the nature of work done on this visit and upcoming service on the next. Thanks Neil! Good explanation on the nature of work done on this visit and upcoming service on the next. More