Silverwood Toyota

wonderful experiance Bought a 2015 Rav4 and it was an amazing experience. Wanted the remote starter fixed and they had it done as soon as possible!! To be honest it has be Bought a 2015 Rav4 and it was an amazing experience. Wanted the remote starter fixed and they had it done as soon as possible!! To be honest it has been a wonderful experience. More

Purchased 2015 Highlander A big Thank You to Aseem who made purchasing my 2015 Highlander a stress free, all round enjoyable experience. Thanks for the many laughs and your wil A big Thank You to Aseem who made purchasing my 2015 Highlander a stress free, all round enjoyable experience. Thanks for the many laughs and your willingness to answer all my questions. This is my second purchase from Silverwood Toyota and I am please with both the staff and my vehicle and plan to continue to return to Silverwood Toyota in the future. I would also like to Thank Caroline for being very pleasant to deal with. I feel like I've made new friends. More

great sales team not so great service Bought a used Jeep there on Saturday ( only minus 5) and when we arrived to test drive the vehicle would not start. The battery was weak. . No proble Bought a used Jeep there on Saturday ( only minus 5) and when we arrived to test drive the vehicle would not start. The battery was weak. . No problem john said if we had problems bring it back we will check it out and replace if necessary. Sunday we had problems. Called John Monday and he told me to take it in. Arrived at 1030... they charged the battery to do the test. I left at 1045 for an appointment. Got back around 1230.... battery still hadn't been changed ( or even arrived at toyota yet) finally showed up at 115... I didn't leave until 1 hour later. There is 1 bolt that holds it down and the 2 nuts on the clamps. All the same size. One socket is needed and 15 minutes of someone's time. Needless to say I'm not impressed with the service. Sales finance and the courtesy driver were all great. Service let me down. More

Fixing noise in left window area We had a window replaced at Silverwood and found a noise in the left hand area afterward. Darryl looked after it and fixed it. We much appreciated his We had a window replaced at Silverwood and found a noise in the left hand area afterward. Darryl looked after it and fixed it. We much appreciated his dedication to his job! We had talked to Aseem before we brought it back in and he made sure that the service people were aware of exactly what the trouble was and that we'd be looked after when we got there. More

Thanks for Good Service I purchased a new 2014 RAV4 about 1 month ago. The new vehicle has so many new features that I was not familiar with that I had tons of questions, for I purchased a new 2014 RAV4 about 1 month ago. The new vehicle has so many new features that I was not familiar with that I had tons of questions, for Jeff especially. I have stopped by a number of times to ask questions that would be kind of annoying questions to most. I was treated respectfully and they both (Jeff and Caroline) answered my questions to my satisfaction in a way that I understood. Any concerns, nothing major, that I had were dealt with promptly and satisfactorily. I have also had brief encounters with the other personnel at Silverwood and they all seem very attentive, friendly and willing to assist. I do feel welcome there. I am enjoying my vehicle more everyday. Service is the key issue with any purchase I make. At this time the service is wonderful for me at Silverwood Toyota. I look forward to a continued great relationship over the next few years. Vickie Lamb More

Always a good experience I am an out of town customer, have purchased and serviced vehicles for 15 years and am always confident of receiving good service at Silverwood. I am an out of town customer, have purchased and serviced vehicles for 15 years and am always confident of receiving good service at Silverwood. More

Friendly experience Buying my new 2015 Toyota RAV4 was very easy Jeff and Caroline was friendly and helpful. Jeff is funny and very easy to talk to. He made me feel value Buying my new 2015 Toyota RAV4 was very easy Jeff and Caroline was friendly and helpful. Jeff is funny and very easy to talk to. He made me feel valued. He answered all my questions and made sure i was completely satisfied with the vehicle. Caroline was professional, friendly and able to help me secure the financing required for my purchase.You are an asset to Toyota keep up the good work guys. More

friendly experience Made buying a car easy, Tony and Caroline were very helpful and friendly. All my questions and concerns were handled well. The overall experience was Made buying a car easy, Tony and Caroline were very helpful and friendly. All my questions and concerns were handled well. The overall experience was good. More