Silverwood Toyota

We just went in to look and test drive , found the salesperson very knowledgeable and helpful, long story short we own our first Toyota and love it. salesperson very knowledgeable and helpful, long story short we own our first Toyota and love it. More

I was glad to get in for an oil change and maintenance inspection on relatively short notice. Always a complete and detailed explanation of work required, and what will be upcoming down the road. inspection on relatively short notice. Always a complete and detailed explanation of work required, and what will be upcoming down the road. More

had some warranty work, tires switched winter to summer and oil change. The service guys did a great job. The staff Neil, Scott, Kim, Dom were helpful and friendly. Lloydminster Toyota show professionalism and oil change. The service guys did a great job. The staff Neil, Scott, Kim, Dom were helpful and friendly. Lloydminster Toyota show professionalism in all the areas. Thank you Garry More

Truck in for oil change, able to get appointment quickly. Staff was friendly and service was done in a reasonable time. Explained inspection completely and price was reasonable. Will definitely continue to g Staff was friendly and service was done in a reasonable time. Explained inspection completely and price was reasonable. Will definitely continue to go to dealer as long as service experience is as good as this one was. More

Took my vehicle in for an oil change, work was done in an efficient and timely manner. Staff were very polite, friendly and efficient. After completed, they explained all the point checks to my satisfaction efficient and timely manner. Staff were very polite, friendly and efficient. After completed, they explained all the point checks to my satisfaction Highly recommend! More

The service dealership needs to understand that just because the car was not purchased with their dealership, warranty is still warranty. The service department should take listening skills and underst because the car was not purchased with their dealership, warranty is still warranty. The service department should take listening skills and understand the true meaning of customer service. More

Staff are great, they’re always friendly, helpful and knowledgeable. This is my preferred dealership knowledgeable. This is my preferred dealership More

It was my first service with my new vehicle. The service was fast and my wait was comfortable. The service was fast and my wait was comfortable. More

Everyone was very friendly. The service was done quickly and Neil reviewed the inspection with me when I picked truck up. I am very pleased with the service and the people I dea The service was done quickly and Neil reviewed the inspection with me when I picked truck up. I am very pleased with the service and the people I deal with. More

I am quite disappointed with my purchase. I purchased my first Toyota, a new 2024 Toyota RAV4 Prime with the Technology package (loaded) on November 21, 2024. I had Lloydminster Toyota add I purchased my first Toyota, a new 2024 Toyota RAV4 Prime with the Technology package (loaded) on November 21, 2024. I had Lloydminster Toyota add a trailer hitch - beware, they will remove the kick sensor for the rear door and not give it to you and you will loose the function. I had great difficulty (days of leaving phone message and emails) getting it back and when I did, they cut the wires to disable it. There is a way to keep the kick sensor and functionality with a hitch, you can search for the video. Also, - this is unbelievable - no one knew that it does not have a command start that starts the gasoline engine. It has a Remote Air Conditioning System activated from the key FOB or App (if it ever works). However, this only works if the temperature is warmer than -12C --- not much good in Canadian winters. Starting the A/C from the App rarely works. I told the dealership and they got me to phone Toyota Canada and talk to them. I did call them and did a failed A/C start test while on the phone with a lady and she said she could not help me because I didn't receive an error code. Other problems that I purchased are: the seat memory buttons did not work, the drivers side mirror glass is distorted, there is a wind noise from the passenger side, the phone charger only works when it feels like it, I have to buy smaller sunglasses so I can put a set in the glasses holder. Lloyminster Toyota did repair the seat memory buttons and have ordered some parts for a couple other problems. Here are some weird things about the vehicle: the hood uses a rod to hold it up (1970s vintage), the accelerator pedal is mounted to the floor (1970's vintage) making it nearly impossible to keep the floor clean, it has paddle shifters - totally unnecessary, the side mirrors don't have a memory like the seats, and the $750 block heater I purchased with it requires a special cord that fits into a plug that is mounted in the bumper and it only draws about 260 Watts of power (normal is 750 or greater). Maybe I have been spoiled by driving GM products all my life. More