
Signature Mazda
Richmond, BC
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2,058 Reviews of Signature Mazda
All the customer service representatives whom I spoke with were very helpful and attentive. The repair to my car was completed promptly without much wait. with were very helpful and attentive. The repair to my car was completed promptly without much wait. More
Good service. Discussed with Manager about ensuring covid protocols are followed. Wear mask properly over nose and mouth. Perhaps have sanitizer available to sanitize pens. protocols are followed. Wear mask properly over nose and mouth. Perhaps have sanitizer available to sanitize pens. More
Signature Mazda is consistently clean, organized and efficient. Service reps, such as David Cui, are knowledgeable, helpful and personable. i feel confident in their abilities to maintain my vehicle and efficient. Service reps, such as David Cui, are knowledgeable, helpful and personable. i feel confident in their abilities to maintain my vehicle and trust their judgment. More
Friendly people including service and well done presentation of what is the best model to purchase that suites your budget ,it’s a good place to buy a car. presentation of what is the best model to purchase that suites your budget ,it’s a good place to buy a car. More
Phenomenal service from booking appointment, to check in, to Covid safety protocols, to text messaging, to service to review of paperwork with Quentin and departure to Covid safety protocols, to text messaging, to service to review of paperwork with Quentin and departure More
Great experience with my car maintenance. Service rep explained everything thoroughly. The waiting area was clean and spaced apart. Love having a nice latte while waiting. explained everything thoroughly. The waiting area was clean and spaced apart. Love having a nice latte while waiting. More
Signature Mazda has been servicing my 2015 MazdaCX-5 since new. Service is excellent and always on time - front counter reps are good. My money is with the one mechanic who was doing a basic service on since new. Service is excellent and always on time - front counter reps are good. My money is with the one mechanic who was doing a basic service on the car and quite by chance found a nail in the sidewall. We were leaving the very next day for an I-5 fast trip to Southern California for a cycling event so this mechanic might well have saved us from a flat tire en route or worse, a serious accident. Servicing includes a complementary wash and vacuum. Agree with another customer's comment that employees should not be instructed to tell the customer that filling out a survey with an "excellent-rating" would be appreciated. Let the customer decide if he wants to complete the survey when he gets the email from the dealer. More