Signature Mazda

From the moment we booked our first appointment at Signature with Chris, we were impressed. The service provided by Corrine and Quinton upon arrival, and the communication during service, was excellen Signature with Chris, we were impressed. The service provided by Corrine and Quinton upon arrival, and the communication during service, was excellent. And, most importantly to us, we felt the entire Service Team, including the mechanics, treated our Mazda as if it were their own. That is what makes a service experience truly exceptional! We only wish we had bought our vehicle from Signature but happy we discovered them for service! More

Everyone was great Bobby Levit in sales Mike from finance made the purchase so easy and friendly never any pressure just top service all round made the purchase so easy and friendly never any pressure just top service all round More

David is very helpful and keep us updated all the time. He let us know what is happening with our car before proceeding. Thank you. He let us know what is happening with our car before proceeding. Thank you. More

Email/ text reminders when service was due. Helpful as always. Service staff notified me car was ready. Told me what was likely required for future servicing ( 2010 Mazda 5 ) . Car still runs well . always. Service staff notified me car was ready. Told me what was likely required for future servicing ( 2010 Mazda 5 ) . Car still runs well . More

If I could give 6 stars I would purely because of how incredible Centy was. After being car-less for some time, as a couple of 20-somethings we were ready to purchase a vehicle and were quite specific in incredible Centy was. After being car-less for some time, as a couple of 20-somethings we were ready to purchase a vehicle and were quite specific in our requirements. We spent a month researching and going to dealerships but Signature Mazda in Richmond was hands down the best experience we had of anywhere we went to. Centy was super informative, kind, helpful and did everything in her power to ensure we walked out with our perfect car. The accommodations she made to ensure we could be 100% confident in our decision was unlike anything I ever expected. She was never pushy nor did she use any of the sleazy sales tactics that we experienced at other dealerships. Her patience and support throughout the entire process was a breath of fresh air. We have already recommended Centy to our families and I would absolutely recommend anyone go and ask for her for any of your Mazda/car needs. More

I was helped by Marko when buying my first new (slightly used) car. My experience was wholly positive, and Marko and his team went above and beyond in ensuring that I left with a smile on my face. He gav used) car. My experience was wholly positive, and Marko and his team went above and beyond in ensuring that I left with a smile on my face. He gave me sound advice and his honest opinion, something I think we all value as consumers. Thank you guys!! More

Always a pleasant experience at the dealership. The wait times are not too long, and the waiting area is comfortable. Signature Mazda always contacts me when service is due. times are not too long, and the waiting area is comfortable. Signature Mazda always contacts me when service is due. More

Great experience at the dealership. Dominic was great in helping me with the purchase. The other staff helping with the insurance and paperwork were all very helpful as well. helping me with the purchase. The other staff helping with the insurance and paperwork were all very helpful as well. More

I feel the staff who meet customers at the counter are very professional. I believe the name of the person who greeted me and explained what was needed is Corinne. She was friendly and clear. The work very professional. I believe the name of the person who greeted me and explained what was needed is Corinne. She was friendly and clear. The work needed on my car was clearly explained to me. I appreciate having the car washed after the work is completed. More

I had a pleasant time working with Will at Signature Mazda. I had some difficulty finding the right vehicle to fit my needs but Will was patient and accommodating. I felt I was treated fairly with my Mazda. I had some difficulty finding the right vehicle to fit my needs but Will was patient and accommodating. I felt I was treated fairly with my Trade-in and overall interaction. Will made sure to respond promptly to any concerns I had with the process. It couldn’t have been easier. Thanks to the whole team at Signature Mazda. More