Signature Mazda
Richmond, BC
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1,946 Reviews of Signature Mazda
Quinton did a good job at keeping me informed as to servicing progress, especially with added time for warranty work. A bit concerning that both side mirrors retract gears had already failed (covered b servicing progress, especially with added time for warranty work. A bit concerning that both side mirrors retract gears had already failed (covered by warranty). What will happen a couple of years from now? No warranty. I had also made request when scheduling servicing (winter tire swap on plus annual servicing) that the car's nav system be updated. My current home address is not on the 2019 nav system (it is on newer years). Thus, I can't edit my home address. Quinton stated that can't be done at dealership, as you don't have the necessary SD card reader. Perhaps something to consider? It would have been nice to be able to have Mazda do the update. The car was there for the full day and I spent over $1,000. Tx. More
I can comfortably say that this dealership exceeds my expectations in professionalism, effectiveness, expedience, inclusiveness and gender diversity expected of a modern workplace! The administration was expectations in professionalism, effectiveness, expedience, inclusiveness and gender diversity expected of a modern workplace! The administration was visionary in that sense, and my kudos go to them for that! More
I had a trailer hitch installed for my bike rack but then had the issue of the car not reversing once the bike rack & bike were loaded up. Apparently the SBS-R system (smart brake system) needs to be disabl had the issue of the car not reversing once the bike rack & bike were loaded up. Apparently the SBS-R system (smart brake system) needs to be disabled in this situation. Great to know that the SBS-R system works, but want to thank Corinne (at front desk who initially came out to help me) & Arash (fixed operations manager) who was able to show me how to disable the system. Arash also spent considerable time going over other functions of the car I wasn't familiar with such as Apple Car Play - a big thank you for that!! More
With the exception of waiting a little longer than With the exception of waiting a little longer than expected to initiate my first service Signature Mazda seemed to perform well. With the exception of waiting a little longer than expected to initiate my first service Signature Mazda seemed to perform well. More