Signature Mazda

Awesome Service! After visiting a few different Mazda dealerships throughout the GVRD in search of our dream car with the options we wanted, a close friend recommended After visiting a few different Mazda dealerships throughout the GVRD in search of our dream car with the options we wanted, a close friend recommended we try Signature. From the moment we walked in, we were treated like family. We were never kept waiting for long, our salesman, Donald, was exceptionally knowledgeable and patient. Danny ensured that we had multiple options to choose from, and Chris was both diligent and entertaining, helping us to feel at ease, knowing the hell we went through at some other dealerships. Our only regret was that we didn't just go here right from the get-go. The stress level for both myself and my wife and kids would have been practically nonexistent! More

as follows Our sales agent is very enthusiastic, knowledgeable and quite straight forward with the sales. He took us for a test drive and explained different fe Our sales agent is very enthusiastic, knowledgeable and quite straight forward with the sales. He took us for a test drive and explained different features of different cars for us to compare in a none-hurried manner. He even suggest for us to compare to other makes of cars before making our sales. More

Overall good kept well informed of work needing to be done. There was a mix up on the booking (booked as minor service, when needed major service). This was handl kept well informed of work needing to be done. There was a mix up on the booking (booked as minor service, when needed major service). This was handled professionally and a loaner vehicle was provided to compensate for the extra time needed. More

Annual Service CX-5 Took 1 hour less than promised including car wash!All checks were made and recorded so I could easily see all areas of the car were in good shape Took 1 hour less than promised including car wash!All checks were made and recorded so I could easily see all areas of the car were in good shape More

A Long overdue service call for my Mazda speed 3 Hello , my name is Frank Modenese and just recently brought my baby in for a long overdue servicing . Right from the get up and go , the representativ Hello , my name is Frank Modenese and just recently brought my baby in for a long overdue servicing . Right from the get up and go , the representatives from the service bay were extremely courteous and made me feel very welcome.i.I explained what I wanted done and what to check for so we proceeded with some paperwork and boom it was done . My car is a 2012 Mazda speed 3 , a fairly rare car so it was in my best interest to have it looked after by the professionals. For the work that had to get done ,the car couldn't of ended up in a better place, sure it may have cost a bit more but the end result is knowing that the right people worked on my car . When I got car back it was like driving it for the first time , I literally had to educate myself on how to drive the car 'Wow!. I also called the service manager to tell him thank you for looking after me the way they did and to let the technical mechanic know how much I appreciate the job well done . In closing , all the people at Signature Mazda at the auto mall in Richmond BC are fantastic ,and yes absolutely I'll go back , so if you're thinking about doing business with this dealership , I would say go and enjoy the experience. Thanks Again Signature Mazda More

Professional, friendly & thorough This was my first time visiting Signature Mazda and I was very impressed with the clear & concise communication. I found the staff attentive and frie This was my first time visiting Signature Mazda and I was very impressed with the clear & concise communication. I found the staff attentive and friendly. I will be back. More

Friendly and informative Explained the work to be done. Why it had to be done. How long it would take and a cost estimate! Couldn't get any better than that. Oh yeah the coffe Explained the work to be done. Why it had to be done. How long it would take and a cost estimate! Couldn't get any better than that. Oh yeah the coffee wasn't bad either! More

Kelly Lam Fantastic and Amazing Service provided by Alice Lee and the team. I am completely satisfied with her service. Definite will refer friends and relative Fantastic and Amazing Service provided by Alice Lee and the team. I am completely satisfied with her service. Definite will refer friends and relative to Alice Lee. More

Always very responsive to questions I went to dealership on a very busy time at the end of a month , yet all staff were very attentive to greeting me , and arranging a test drive (CX-5) I went to dealership on a very busy time at the end of a month , yet all staff were very attentive to greeting me , and arranging a test drive (CX-5) More

Worth the trip from the North Shore I first dealt with William Li and his team when I emailed Signature Mazda about a used 2015 Mazda CX3. They were very prompt in getting back to me an I first dealt with William Li and his team when I emailed Signature Mazda about a used 2015 Mazda CX3. They were very prompt in getting back to me and understood my needs and limits in shopping for a car. I made an appointment to see the car and was met by one of William Li's assistants who showed me the car and took me for a test drive. I wanted to compare it with a 2017 CX3 so a test drive was quickly arranged. I found his assistant friendly and knowledgeable...well able to explain all the features of the car. I ended up purchasing a 2017 CX3 Demo model. William was very professional and patient with me. Our negotiations were pleasant and unhurried, with not a lot of pressure. I was able to arrange financing on the spot and also arranged for licencing the car right in the dealership. When I returned after lunch, my car was sitting in the showroom all done up with a big bow. What a lovely surprise! I am very pleased with my purchase and with the service I received from William Li and his team. More