Signature Mazda

Friendly and Accomodating This was my first time buying a car and I was not very familiar with the process. Thankfully Leo was there to help. He was very friendly, took the tim This was my first time buying a car and I was not very familiar with the process. Thankfully Leo was there to help. He was very friendly, took the time and extra effort to help me out, and made sure I had everything I wanted from my new car. My family came alone with me as well and they were all impressed with the customer service from all the staff at the dealership. Signature Mazda went beyond what I was expecting and I came out with a great deal and a better car than I was originally looking at! I especially loved how Leo presented my brand new car in the showroom with a big bow. The whole experience from beginning to end was great and fun! More

Service The customer service rep, Sean, was excellent. He went out of his way to explain what he service was about, and didn't sell me anything I didn't need The customer service rep, Sean, was excellent. He went out of his way to explain what he service was about, and didn't sell me anything I didn't need. The car was ready when he said it would be, and it seems to be running great. One suggestion though---given the amount of money I had to spend on servicing, it would have been nice if someone would have comped the replacement battery for the key fob. More

Very good service This time your Co. Service is very good. Each of your worker can do their job best. Thank you very much. Thanks again Wei Zhou This time your Co. Service is very good. Each of your worker can do their job best. Thank you very much. Thanks again Wei Zhou More

6 month servicing ( the more extensive version ) Car was taken in on time. Car returned on time. Car was returned clean inside and out. Everything planned to be done was explained beforehand and t Car was taken in on time. Car returned on time. Car was returned clean inside and out. Everything planned to be done was explained beforehand and the cost of the servicing was the same as quoted. My car was ready for PU outside the service door More

Excellent yearly major service I came in for my yearly major service for my Mazda5. They listened to my specific concerns. They explained thoroughly of what today’s service entails I came in for my yearly major service for my Mazda5. They listened to my specific concerns. They explained thoroughly of what today’s service entails and how much each service/product will cost approximately. They even provided a complimentary car so that I can pick up my daughter from school. They did as planned and agreed with thorough explanations of what was done. My five-year old car drives like brand new! Five stars all across the board! More

Excellent Service Happy to continue to bring my car in here even though this is not the nearest Mazda location. Service was quick and easy. Laura set up my appointmen Happy to continue to bring my car in here even though this is not the nearest Mazda location. Service was quick and easy. Laura set up my appointment via email right away. Sean was thorough with service completed. More

Our expierance at Mazda with Alice Lee Alice provided a surreal experience, as my family and I were shopping for a new car. We immediately felt secure and well advised while working with he Alice provided a surreal experience, as my family and I were shopping for a new car. We immediately felt secure and well advised while working with her. Amazing Experience, fun, quick and completely changed our perception of Mazda as a brand, thanks to Alice and the amazing staff at the Mazda dealership located in Richmond, B.C. Thank you, Sucha Claire More

Staff was very helpful. The reminder was timely, service was prompt and of good quality as known today. Signature has been selling and servicing my Mazdas for fifteen years n The reminder was timely, service was prompt and of good quality as known today. Signature has been selling and servicing my Mazdas for fifteen years now. More

Polite, clear explanation I have no complaint about the entire sales part, financing procedures and the excellent after sales service , however , the service department really I have no complaint about the entire sales part, financing procedures and the excellent after sales service , however , the service department really disappointed me somehow. More

New service manager excellent I found the service manager approachable and friendly and helpful. Staff clearly explained the work to done, reasons and pricing before and after serv I found the service manager approachable and friendly and helpful. Staff clearly explained the work to done, reasons and pricing before and after service done. More