Signature Mazda

Excellent service from start to finish. It was the smoothest experience of buying a vehicle I have ever had. Your mazda team really works well together. I LOVE my new vehicle. I am already t It was the smoothest experience of buying a vehicle I have ever had. Your mazda team really works well together. I LOVE my new vehicle. I am already telling all of my co-workers and friends not only about the vehicle itself but also about the excellent service I received. Thanks Mazda. Kathy More

Great service Easy to book service appointment online. Prompt response by service department with offers of alternative appointment dates/times when requested date/ Easy to book service appointment online. Prompt response by service department with offers of alternative appointment dates/times when requested date/time not available. During the check in, scope of service to be done clearly explained and costed out. Optional recommended service offered but not aggressively pursued/pushed. Service team staff professional and respectful. Service provided in estimated time frame and without any "surprises", ie additional unexpected work and cost. Complimentary car wash and light vacuum cleaning done. All season to winter tires swap done without charge since was done with regular maintenance. Waiting in dealership lounge comfortable. Great complimentary coffee. More

Informative, efficient, friendly, My salesperson can pretty much be able to answer any relevant question I need to know. I didn’t feel any pushy approach from my salesperson. Great ser My salesperson can pretty much be able to answer any relevant question I need to know. I didn’t feel any pushy approach from my salesperson. Great service from him. I would recommend any of my friends who is interested in any Mazda model. More

Major service on my car. They were really quick, but 2-3 techs on the car to get it done. They had the paper and snacks and great coffee machine to enjoy. They were really quick, but 2-3 techs on the car to get it done. They had the paper and snacks and great coffee machine to enjoy. More

Efficient Service department staff Dropped off my car for it's annual service and was greeted right away by David. He booked me in and told me he'd call when it was ready........sure en Dropped off my car for it's annual service and was greeted right away by David. He booked me in and told me he'd call when it was ready........sure enough he called a while later to say that my car would be ready in approximately half an hour. On arriving back at the dealership David once again greeted me warmly and proceeded with the necessary paperwork explaining what all the charges were for. Exceptional customer service - the reason I have been going there for 16 years now!!! More

car service The staff are very nice and helpful. The after service report is clear and detail than before. It is easy to understand what have been done to car. The staff are very nice and helpful. The after service report is clear and detail than before. It is easy to understand what have been done to car. More

Sean's the man I had tons of questions about the maintenance and pricing of matters and Sean was extremely informative and helpful. He has a super friendly and easyg I had tons of questions about the maintenance and pricing of matters and Sean was extremely informative and helpful. He has a super friendly and easygoing demeanor which made interactions with him enjoyable overall. More

friendly, helpfull and efficient I feel appreciated as a customer and the employees effort to provide a professional, polite and friendly atmosphere is very good. What more can I say? I feel appreciated as a customer and the employees effort to provide a professional, polite and friendly atmosphere is very good. What more can I say? Keep up the good work! More

16K Service Very friendly, explained exactly what was being done and were finished ahead of the promised time. Awesome that they make a donation as a substitutio Very friendly, explained exactly what was being done and were finished ahead of the promised time. Awesome that they make a donation as a substitution for a car wash after the service. They are so great, I bring them donuts. More

Quick, no-nonsense sale My approach to car buying is based on doing extensive research ahead of time, forming an opinion about what I"m willing to pay and negotiating hard to My approach to car buying is based on doing extensive research ahead of time, forming an opinion about what I"m willing to pay and negotiating hard to achieve that price. If that isn't you, then this review will probably not be much use. Have been the prime behind two purchases from Signature Mazda in the past 6 months - once for a friend and once for my daughter. My friend was purchasing a brand new car. I found that Signature was the only dealership willing to even return my calls after I told them what I wanted to pay. My salesman was very no-nonsense and focused on how to make the deal work - and he did. Three other salespeople at other dealerships didn't follow up after my offer. For this, I take my hat off to Signature. Last week bought a 2016 CX-5 for my daughter. Creampuff of a car, 30,000 km on it, with every option offered. Wanted to drive a hard bargain, but the sales guy was pretty direct - he pointed out that this car was in such excellent shape that he was going to be able to sell it at a decent profit margin, and couldn't discount it to the level I was requesting. Very honest, very straightforward - and at the end of the day, I decided I wanted that particular car and paid more than I wanted to. But I did it with full information and a very transparent salesman... Signature took care of buffing out a couple of minor scratches in the clear coat, arranging shipping to my daughter in Calgary and a whole host of other things I requested. Very pleased with their service. More