Sherwood Park Volkswagen

I can’t say enough about how positive my experience has been with Sherwood Park Volkswagen. I’ve been a loyal customer since the day they opened — purchasing multiple vehicles over the years and recommendi been with Sherwood Park Volkswagen. I’ve been a loyal customer since the day they opened — purchasing multiple vehicles over the years and recommending many friends and family who have also become long-term customers. That loyalty comes down to their consistent dedication, professionalism, and genuine care for their clients. Peter, who I always work with, is truly one of a kind. He’s patient, listens carefully to what you want, and then works his magic to make it happen. You always feel heard and never pressured, which makes the whole process enjoyable. The finance team is equally amazing. Asma was an absolute joy to work with on this deal, and Juliette — who I’ve worked with on many purchases — went above and beyond to secure an even better rate than we expected. That level of effort really shows their commitment to helping their customers succeed. I also want to recognize Fady and Mike. The circumstances around this trade-in were different than any I’ve had before, and without hesitation they stepped in to make sure everything came together smoothly. They truly make you feel like more than just a customer — you feel like part of the family. Experiences like this remind you that there is still genuine care and good people out there. I proudly and shamelessly promote Sherwood Park Volkswagen to anyone looking for a vehicle. Their team consistently delivers an exceptional experience, and I couldn’t be happier with my 2026 Tiguan Highline R-Line Turbo. More

This was the worst experience ever and the general manager Mike and sales man Luke are very unprofessional we were sold a vehicle that was not safe to be on the road it failed 3 inspections and it too manager Mike and sales man Luke are very unprofessional we were sold a vehicle that was not safe to be on the road it failed 3 inspections and it took two months to get it returned now there playing a game buy not paying the loan as agreed as I said it has been the worst experience of are lives More

The dealership is always clean, the staff, right from first contact with reception to mechanics are friendly knowledgeable and very easy to speak with. The sales staff are very good at listening to YOU a first contact with reception to mechanics are friendly knowledgeable and very easy to speak with. The sales staff are very good at listening to YOU and your needs. More

The sales rep, Dalyn Oszust, was great. No pressure, easy going and knowledgeable. Took the time to answer any questions and didn't keep hounding me when i said I want to still drive other No pressure, easy going and knowledgeable. Took the time to answer any questions and didn't keep hounding me when i said I want to still drive other options at other dealerships. Great experience. I came back and bought the suv. Thanks Dylan! More

My sales person and my customer service representatives, have been amazing. So far, I have nothing but positive things to say about Volkswagen, and in particular the staff at Sherwood Park VW. Working with have been amazing. So far, I have nothing but positive things to say about Volkswagen, and in particular the staff at Sherwood Park VW. Working with these people have made me a VW customer for life. More

I purchased a CPO vehicle from them. There was a sensor light problem. They ordered the part and it took a while, but they honored their commitment and fixed it at their expense. Frie There was a sensor light problem. They ordered the part and it took a while, but they honored their commitment and fixed it at their expense. Friendly Service. More

Avoid this place…. you see a price online for a car. Their real price is like 2000 more than they advertise. They claim it’s on everyone of their vehicles. How this is you see a price online for a car. Their real price is like 2000 more than they advertise. They claim it’s on everyone of their vehicles. How this isn’t a bait or switch or fraud I have no idea. Sad, because our sales person was great. Even though they had the vehicle we wanted for over 2.5 months they wouldn’t negotiate a single dollar. Pure ridiculousness More

BIG PROBLEMS DEALING WITH THIS PLACE. WALK AWAY THEY WILL RIP YOU OFF AGAIN NEED TO SPEAK TO THE OWNER DONT BUY FROM THEM... Calling them out on scamming buyers. Getting a hold WALK AWAY THEY WILL RIP YOU OFF AGAIN NEED TO SPEAK TO THE OWNER DONT BUY FROM THEM... Calling them out on scamming buyers. Getting a hold of people they will not be happy to deal with...goes both ways guys WILL Keep posted. Can't forget how the staff went about adding on things we didn't want or need. When they ask you to sign here to check your credit sign here to check your financial status. As they cover the part of the document that has the final costs that someone the salesperson one of my managers who knows I signed for $28,000. Got the bank details and they added $15,000 EXTRA !!!! WHAT IS WRONG WITH YOU PEOPLE. I took my post down ........they said that they would fix the cost....$$$$$ This place ..smoke and mirrors Need to speak to the OWNER IN PERSON More

Exceptional service department! When my engine light went on, they took me right in and sent me home to wait for call. When my vehicle was ready, picked me up and I picked up my veh When my engine light went on, they took me right in and sent me home to wait for call. When my vehicle was ready, picked me up and I picked up my vehicle! Staff were friendly. I will be back! More

Great service and the intake of my car was seamless. Nick did a great job. Nick did a great job. More