Sherwood Park Volkswagen

***THEY REPORT NEGATIVE REVIEWS TO GOOGLE TO TRY AND GET THEM DELETED*** BUYER BEWARE!!! To everyone who is debating coming to Sherwood VW, DO NOT WASTE YOUR TIME!!!!! I have never dealt with such a d THEM DELETED*** BUYER BEWARE!!! To everyone who is debating coming to Sherwood VW, DO NOT WASTE YOUR TIME!!!!! I have never dealt with such a disorganized, unprofessional company in my life. It is nearly impossible to get ahold of someone and when they do, they get offended when asked a simple question. They lack customer services skills, everyone I have dealt with there. The service manager makes an excuse that they “let go” someone so that is why no one is able to answer the phone. I also get told it’s just part of buying a new vehicle, when asking why there are so many issues!!! This whole situation is absurd, I have never left a bad review in my life and I thought by buying a brand new vehicle I wouldn’t have to deal with the amount of issues vehicle wise I have had to, let alone the atrocious customer service. Go elsewhere! I promise you it is not worth it coming here. More

Excellent service they know my car well and I’ll be back in the spring for an oil change. Keep up the good work! in the spring for an oil change. Keep up the good work! More

Most of the staff are courteous and polite always ready to serve or answer all your queries. to serve or answer all your queries. More

First time purchasing a VW. Dealership employees were awesome to deal with and helped with my purchase Dealership employees were awesome to deal with and helped with my purchase More

Nick was so wonderful and my vehicle is working perfectly. They worked hard to make sure I had the best service! perfectly. They worked hard to make sure I had the best service! More

It’s always easy to check in. It was too bad the mechanics seemed annoyed that they had to do their jobs. It was borderline awkward being in there It was too bad the mechanics seemed annoyed that they had to do their jobs. It was borderline awkward being in there More

,Great people, great service no pressure! Love our new Volkswagen Thank you Emily and Asma. Love our new Volkswagen Thank you Emily and Asma. More

Sherwood Park Volkswagon, I recently had the pleasure of purchasing a new vehicle from Sherwood Park Volkswagon and I can confidently say it was one of the best car-buying experiences I've ever had. Fro of purchasing a new vehicle from Sherwood Park Volkswagon and I can confidently say it was one of the best car-buying experiences I've ever had. From the moment I walked through the doors, I was greeted with a warm welcome and a genuine smile from the staff to include Mike - General Manager, Peter- Salesmen and Danielle - Fiance Manager, which set the tone for my entire visit. The selection of vehicles available was impressive. I was particularly impressed with their transparent pricing and no-pressure sales approach. They provided me with all the information I needed to make an informed decision without any of the typical high-pressure tactics that can often accompany one's car purchase experience. My sales representative, Peter , was outstanding. He took the time to understand my needs and preferences, guiding me through the options without rushing me. His knowledge of the vehicles and financing options was evident, and they patiently answered all my questions. It felt more like a conversation with a comfortable acquaintance than a sales pitch. Once I made my choice, the financing/leasing process was smooth and efficient. The finance team to include Finance Manager - Danielle worked diligently to find the best options for my budget, and I felt completely informed and at ease throughout the process. Additionally, the dealership's facilities were top-notch. The waiting area was comfortable and well-equipped, making the time spent there enjoyable. I also appreciated the attention to cleanliness and organization throughout the dealership. Overall, my experience at Sherwood Park Volkswagon exceeded my expectations. I left feeling confident and excited about my new vehicle, and I truly felt like a highly valued customer. I highly recommend Sherwood Park Volkswagon to anyone in the market for a new or used car. They have earned my trust, and I will definitely be returning for future purchases! Thank you, Sherwood Park Volkswagon, for an outstanding experience! More

The customer service is very good quick and efficient I am happy and satisfied about this dealership am happy and satisfied about this dealership More