Sherwood Park Volkswagen

Service is horrible , don’t care about the customer, no respect , went to grab coffee , no cups there . I had to wait for a long time until someone come to assist me . I would never like to go there respect , went to grab coffee , no cups there . I had to wait for a long time until someone come to assist me . I would never like to go there More

Sales rep. was very helpful in explaining car functions. Very accommodating. Overall a nice experience. was very helpful in explaining car functions. Very accommodating. Overall a nice experience. More

Excellent golden stars for sales women and men AND big zero and no stars for financial department zero and no stars for financial department More

Friendly staff and service, sales person especially. Finance pushed the warranty a little hard. Overall it was a relatively painless experience. Finance pushed the warranty a little hard. Overall it was a relatively painless experience. More

Everything went really smooth until my husband left. Finance told me to come back and all I had to do was sign and my husband didn’t need to come back. When I did I was disrespected, held up for 45minut Finance told me to come back and all I had to do was sign and my husband didn’t need to come back. When I did I was disrespected, held up for 45minutes, lied too and pressure like a timeshare to get extra warranty. I am a strong indigenous woman so I stood my ground, More

Service advisors have terrible customer service. Called about a check engine light. Advisor hung up on me after telling her I would get the diagnostic done somewhere else Called about a check engine light. Advisor hung up on me after telling her I would get the diagnostic done somewhere else More

Salesman very helpful. Finance staff pleasant to deal with. Overall very good rating for this dealership Finance staff pleasant to deal with. Overall very good rating for this dealership More

Very nice staff. Well organized. Very accommodating. Great job. Recommended. I always take my VW to this dealer. Well organized. Very accommodating. Great job. Recommended. I always take my VW to this dealer. More

Great service from drop off to pickup. All promised services completed on time and within estimated costs. All promised services completed on time and within estimated costs. More

Dissapointing interactions multiple times. Don’t hold your breath for a manager to call you back. Don’t hold your breath for a manager to call you back. More