Sherwood Park Volkswagen

The sales rep, Dalyn Oszust, was great. No pressure, easy going and knowledgeable. Took the time to answer any questions and didn't keep hounding me when i said I want to still drive other No pressure, easy going and knowledgeable. Took the time to answer any questions and didn't keep hounding me when i said I want to still drive other options at other dealerships. Great experience. I came back and bought the suv. Thanks Dylan! More

The dealership is always clean, the staff, right from first contact with reception to mechanics are friendly knowledgeable and very easy to speak with. The sales staff are very good at listening to YOU a first contact with reception to mechanics are friendly knowledgeable and very easy to speak with. The sales staff are very good at listening to YOU and your needs. More

My sales person and my customer service representatives, have been amazing. So far, I have nothing but positive things to say about Volkswagen, and in particular the staff at Sherwood Park VW. Working with have been amazing. So far, I have nothing but positive things to say about Volkswagen, and in particular the staff at Sherwood Park VW. Working with these people have made me a VW customer for life. More

I purchased a CPO vehicle from them. There was a sensor light problem. They ordered the part and it took a while, but they honored their commitment and fixed it at their expense. Frie There was a sensor light problem. They ordered the part and it took a while, but they honored their commitment and fixed it at their expense. Friendly Service. More

Avoid this place…. you see a price online for a car. Their real price is like 2000 more than they advertise. They claim it’s on everyone of their vehicles. How this is you see a price online for a car. Their real price is like 2000 more than they advertise. They claim it’s on everyone of their vehicles. How this isn’t a bait or switch or fraud I have no idea. Sad, because our sales person was great. Even though they had the vehicle we wanted for over 2.5 months they wouldn’t negotiate a single dollar. Pure ridiculousness More

BIG PROBLEMS DEALING WITH THIS PLACE. WALK AWAY THEY WILL RIP YOU OFF AGAIN NEED TO SPEAK TO THE OWNER DONT BUY FROM THEM... Calling them out on scamming buyers. Getting a hold WALK AWAY THEY WILL RIP YOU OFF AGAIN NEED TO SPEAK TO THE OWNER DONT BUY FROM THEM... Calling them out on scamming buyers. Getting a hold of people they will not be happy to deal with...goes both ways guys WILL Keep posted. Can't forget how the staff went about adding on things we didn't want or need. When they ask you to sign here to check your credit sign here to check your financial status. As they cover the part of the document that has the final costs that someone the salesperson one of my managers who knows I signed for $28,000. Got the bank details and they added $15,000 EXTRA !!!! WHAT IS WRONG WITH YOU PEOPLE. I took my post down ........they said that they would fix the cost....$$$$$ This place ..smoke and mirrors Need to speak to the OWNER IN PERSON More

Great service and the intake of my car was seamless. Nick did a great job. Nick did a great job. More

Exceptional service department! When my engine light went on, they took me right in and sent me home to wait for call. When my vehicle was ready, picked me up and I picked up my veh When my engine light went on, they took me right in and sent me home to wait for call. When my vehicle was ready, picked me up and I picked up my vehicle! Staff were friendly. I will be back! More

I visited at this location for oil change. My experience was really bad. I told them there is lane assist issue that pop up on dashboard more often. They said leave your car for overnight tech My experience was really bad. I told them there is lane assist issue that pop up on dashboard more often. They said leave your car for overnight technician will look. I left my car there for whole night next day they called me said all the issues have been resolved you can take your vehicle back. I trusted them but in actual they lied me they did not fix anything. I will not recommend this lication to anyone as they don’t care about clients. More

I visited at this location for oil change. I told them that I often get a lane assist error on the dashboard. And i cannot remote start my car from my mobile app. They said leave your car here I told them that I often get a lane assist error on the dashboard. And i cannot remote start my car from my mobile app. They said leave your car here for overnight will fix everything. Next day they called me said everything has been fixed you can take your vehicle back. I trusted them but in actual they did not fix anything. My experience was really bad with them, will not recommend this location to anyone. More