Sherwood Park Toyota
Sherwood Park, AB
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My experience at sherwood park toyota was fair at best! The worst part was having Helen look after us, i was frustrated after just 54 minutes of dealing with her. We were misinformed, confused and frustrat The worst part was having Helen look after us, i was frustrated after just 54 minutes of dealing with her. We were misinformed, confused and frustrated. And trust me, me and my fiancee are both very patient and friendly persons but she had less than a clue what she was talking about !! So confused that when she gave me my new keys, she gave me subaru keys! Absolutely mind blowing. She called me three different names without correcting herself, i mean come on, my name is Ken!! Not very hard to remember. Its a good thing that I really wanted that SUV and there was not a single other one like it in all of edmonton area because i would of walked away within the first 5 minutes of walking in. The financing part of things were a lot smoother, Ryan was very friendly and helpful and Leanne was not too bad but we did not feel important to her one bit. AND in my driveway i was looking at my purchase and saw that the driver side handle had been bumped quite hard and covered up but was quite obvious! I was quite disappointed since i paid over 40000 for a used vehicle!! Thanks Sherwood Park Toyota !!!!! Never again More
My experience at Sherwood Park Toyota Scion was beyond what was expected. I had the privilege of having Anya work with me in purchasing my new truck. She was beyond knowledgeable and answered every questi what was expected. I had the privilege of having Anya work with me in purchasing my new truck. She was beyond knowledgeable and answered every question that I had. I would recommend her to anyone looking to purchase a new Toyota or Scion. Thanks again Anya More
If you don't go to this dealership to buy your next car, you're seriously missing out. I was lucky enough to get David as my salesperson - this guy is a professional all the way, try to get this guy if car, you're seriously missing out. I was lucky enough to get David as my salesperson - this guy is a professional all the way, try to get this guy if you go! I had a ton of questions, having been taken advantage of before, and he answered all of them, and was refreshingly honest. He never put any pressure on me at any time. I took a couple days to think about it, and each time I emailed him with questions, he got back to me right away. His attention to detail actually saved me money, too! When it came to my wish list of type of car, price, trade-in value and payments, I couldn't believe how David just made it happen. I couldn't be happier with the deal we just made. More
On arriving here from the east, I needed a vehicle and in choosing Sherwood Park Toyota have found it to be a very positive experience. The professionalism, courtesy and knowledgeable advice extended to me b choosing Sherwood Park Toyota have found it to be a very positive experience. The professionalism, courtesy and knowledgeable advice extended to me by my sales person, Jason, were much appreciated. I'll enjoy driving my new Toyota Corolla. Thanks, again, Jason. It was a pleasure dealing with you. More
I would recommend this dealership to my friends and family because I did not feel any pressure to buy and the service was excellent. One of the fastest and best deals I have ever experience buying a n family because I did not feel any pressure to buy and the service was excellent. One of the fastest and best deals I have ever experience buying a new vehicle, thank you Jason Andrews. you were a pleasure to deal with. More
We recently purchased a new Corolla from Rob & had a positive car-buying experience. Rob was very knowledgeable, friendly and helped us with all our questions & concerns. We are very pleased with our ne positive car-buying experience. Rob was very knowledgeable, friendly and helped us with all our questions & concerns. We are very pleased with our new car and would definitely recommend Rob & Sherwood Toyota to all our family & friends! More
I went in to see what they had for used cars. They employees were nice enough however after making a deal and putting money down on a car they went and sold it before I could come back. There are laws employees were nice enough however after making a deal and putting money down on a car they went and sold it before I could come back. There are laws against such things and they did it anyway. All they could say was 'O we are so sorry that happened" one manager offered to make it up to me by selling me something at cost. But when I went in the man who contacted me would not come talk to me in person. I went in knowing what at cost on a few vehicles were and when they offered me a price it was $5000 above cost. Then when I mentioned that all they did was make excuses. They tell you one thing on the phone or online and never work with what they tell you. I still cant believe they sold a car that had a down payment on it!!! More
My fiance and I had an amazing time working with Anya and the other staff at Sherwood park Toyota! They were very nice and upbeat the whole time we were there. Anya was such a pleasure to work with during th the other staff at Sherwood park Toyota! They were very nice and upbeat the whole time we were there. Anya was such a pleasure to work with during the whole week we dealt with her from the beginning. She was always very honest which I liked and very knowledgeable, if she did not know the answer she would find it out immediately. More
Wouldn't trust this establishment and am advising anyone I talk to not to as well. Had a young man put down $500 to hold a vehicle until he could complete the transaction only to have the vehicle so anyone I talk to not to as well. Had a young man put down $500 to hold a vehicle until he could complete the transaction only to have the vehicle sold out from under him. Manage phone to tell him to come in and they would make a deal at cost on any vehicle. Needless to say this never come to be, as had several quotes of vehicle costs (that he was looking at), would not even come close to offering dealer cost. Needless to say making a sales commission was more important than correcting a wrong that was done to a young man that had negotiated a deal in good faith. Obviously the business's good name was not worth that much. More
Looked around and compared several different vehicles & their prices. What won us over at Sherwood Park Toyota was not only the friendliness of Anya and Shawn (Sales Manager), but the first offer they p & their prices. What won us over at Sherwood Park Toyota was not only the friendliness of Anya and Shawn (Sales Manager), but the first offer they provided - it was quite "fair" compared to the other starting points from other dealerships. We knew we were dealing with the right people from that moment on. Anya Dickerson also made the experience very enjoyable. She is not the type of salesperson that is pushy or in-your-face. We very much appreciated that. Just to note, I have purchased 3 new cars over the past 6 years, all at other dealerships, but reflecting back, I think Anya's approach provided us with the best purchase experience compared to our other vehicles. l would definitely buy from her again, and would recommend her to others too. More