
Sherwood Park Toyota
Sherwood Park, AB
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I've had my eye on a Scion FRS Release Series for awhile and rushed to the nearest dealership to order one. BIG MISTAKE. After being led on about availability, dealing with rude management and outr awhile and rushed to the nearest dealership to order one. BIG MISTAKE. After being led on about availability, dealing with rude management and outright lied to, I decided to take my money away from Mayfield Toyota and called Sherwood Park Toyota the other Scion dealership in Edmonton. I was greeted by Mavy and after explaining briefly the situation, he immediately sent me pictures and a video of the one they had in stock. It was extremely reassuring after my previous experience at Mayfield and Mavy's easy going personality helped calm me down. My fiance and I went to visit him at the dealership, made a deal and the next day took my FRS home! Day later, Mavy called to check in to see how everything was. ..its nice to be treated like a human being! After being burned by one dealership, I was completely turned off and had second thoughts about buying a vehicle outright. To be fair, the car speaks for itself yet I can safely say I wouldn't have bought it if it hadn't been for Mavy making things so seemless, easy and funny. My brother will be buying a FJ in September. All of my family, my fiance and our friends will be coming back to Sherwood Park Toyota as long as Mavy is still there. More
We were shopping around for a new RAV4; we went to several Toyota dealerships in the city however customer service was very poor. We then decided to visit the Sherwood Park Toyota; while we were parki several Toyota dealerships in the city however customer service was very poor. We then decided to visit the Sherwood Park Toyota; while we were parking we were greeted by such friendly staff members. We were recommended to Anya however she was not on site that day. Murray Armstrong assisted us in Anya absence. Murray made sure that all our demands were met and went above and beyond our expectations to ensure that we secure our brand new RAV4. When we went to pick up our RAV4 Anya assisted us, she was highly knowledgeable, professional and confidant, in showing us all the operations of the vehicle, Anya is truly a great asset to the Sherwood Park Toyota. This was by far our most pleasing and professional encounter ever and the bar are set at such a high level that other companies need to rise to these standards. Thanks to all the support Staff at the Sherwood Park Toyota team for all their assistance in making sure all our needs were met, we are truly very satisfied customers. More
Our experience was exceptional. We were out of province customers and we initially chose Sherwood Toyota on the dealerships flexibility on pricing which met our monthly budget. Upon our arrival we discove customers and we initially chose Sherwood Toyota on the dealerships flexibility on pricing which met our monthly budget. Upon our arrival we discovered the staffs professionalism and welcoming nature, this ranged from the salesman/managers to the custodial staff. We would recommend our friends and family here in Saskatchewan to consider Sherwood Park Toyota for future purchases. Thank you for the wonderful experience. More
My wife and I went to discuss purchasing a 2013 Highlander that was advertised in the paper and, as the price was good went to the dealership. The reception we received was superb, all personnel we Highlander that was advertised in the paper and, as the price was good went to the dealership. The reception we received was superb, all personnel were most congenial, helpful and a total pleasure. Owen Black, with whom I had talked was exceptionally cordial, friendly and totally answered any questions I had. After initially "making the deal", we were introduced to finance personell who made every effort to explain everything involved. We went away happy and totally satisfied, with every assurance that any problem we migt have would be rectified to the best of their abilities. Very pleasant experience, Doug And Donna More
Anya proved to be highly knowledgeable, confidant, as well as willing to go above and beyond my expectations, to make sure the Tacoma She sold me was "fit for purpose". Thanks to Sherwood Park Toyota, well as willing to go above and beyond my expectations, to make sure the Tacoma She sold me was "fit for purpose". Thanks to Sherwood Park Toyota, and above all Anya for the great service and support with my purchase. This is now the 5th Toyota I have had the privilege to own and of these this was by far my most pleasing and professional encounter with the best car manufacturer on the planet. I've also purchased from Volvo as well as Mercedes, and still this exchange with Anya and Toyota have proven to me that the other manufacturers will need to raise the bar to be able to compete with this level of service and support. Thanks to all the support Staff on the Sherwood Park Toyota team for their parts played in this as well. More
i WENT IN AND TOLD THEM I WAS GOING TO 3 DEALERS AND GETTING THE BEST PRICE FROM EACH OF THEM AND IF THERE PRICE WASNT THE BEST THAT I WOULD NOT BE BACK . WHEN CHRIS AND HELEN CAME BACK WITH THERE PRICE GETTING THE BEST PRICE FROM EACH OF THEM AND IF THERE PRICE WASNT THE BEST THAT I WOULD NOT BE BACK . WHEN CHRIS AND HELEN CAME BACK WITH THERE PRICE I NEW WHERE I WAS BUYING THEY WERE THE BEST OF ALL THREE PRICES . THE DEAL WAS EASY/FAST AND I HAVE ALREADY RECOMENDED THEM TO SEVERAL PEOPLE More
Earlier this summer we purchased a 2013 Toyota 4runner with the help of Anya Dickerson. Anya was very friendly, knowledgeable and extremely helpful when it came to deciding on which model to choose from. with the help of Anya Dickerson. Anya was very friendly, knowledgeable and extremely helpful when it came to deciding on which model to choose from. If you are looking to purchase a Toyota/Scion or any other vehicle they might have on their lot we highly recommend Anya. From now on there is no one else we will deal with as she made our experience EXCELLENT!!!! More
Helpfull great to deal with. they did not try to sell a car i did not want they listened to my requirements and delivered exacly what i was looking for. car i did not want they listened to my requirements and delivered exacly what i was looking for. More
Jason and the sales team were very helpful and listened attentively. The selection process was quick and easy. Lateasha and the finance team were also friendly, helpful and organized. All the necessary pa attentively. The selection process was quick and easy. Lateasha and the finance team were also friendly, helpful and organized. All the necessary paperwork was processed and in order. I picked up my truck yesterday and I couldn't be happier. One small piece of after market work was overlooked by the service department, prior to delivery but the folks at the dealership noticed, pointed it out to me and are actively addressing the oversight. Thanks to Jason, Lateasha and anyone else involved in this deal! Shawn... CHIMO brother! More
Overall the experience of any dealership comes down to who you interact with. My wife, daughter, and I were toured around by Rob Nessel. Out of the salesmen we had come across at other dealerships he is who you interact with. My wife, daughter, and I were toured around by Rob Nessel. Out of the salesmen we had come across at other dealerships he is the only one I felt necessary to write a review for. He was kind, patient, knowledgeable and more importantly laid back when it came to us exploring cars. When we first met him we told him what we were looking for in a car and he pointed out the Highlander. We shrugged and said we wanted to see the Rav 4, Venza, and 4Runner. He gladly obliged and let us feel each one out for ourselves. After we noted that we had to compromise on a few things with each of the ones we came to see he mentioned the Highlander again. We humored him but quickly found that it was the other way around. We learned that day that the Highlander was the perfect vehicle for our family needs. We went on a test drive with Rob and then came back a day later where the dealership let us take the Highlander for the night. Throughout this Rob was kind, checked-in in a non-pushy way, and overall was a great fit for us. My family and I highly recommend to go see him if you are trying to find the right fit of car for you. More