
Sherwood Park Toyota
Sherwood Park, AB
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I'm from out of town and was dealing with Anya by email and phone and she easily delivered the best service from all the dealers I had been in contact with. Anya gave me all the information I needed email and phone and she easily delivered the best service from all the dealers I had been in contact with. Anya gave me all the information I needed on the various inventory they had in stock by email and helped me find the Tundra that was exactly what I wanted (I had settled on a red doublecab and instead found a blue crewmax that I really wanted in the same price range!). Upon arrival we went for a test drive and I could tell she truly believed in the product she was selling and I had no sense that she was just trying to sell me any vehicle she could to get it off the lot. Getting all the paperwork done was a breeze as well and they even gave me a dealer plate for the weekend so I could drive it home to Cold Lake that day. As well, the truck is amazing and the extended warranty was very competitive. I am normally very leery of most dealerships but will deal with Anya and Sherwood Park Toyota again in the future when the time comes! More
I chose this dealership because there's not many Scion dealers in Edmonton & area, and fewer with a new FR-S in stock. Everyone is really nice and accommodating, but really, what car dealership isn Scion dealers in Edmonton & area, and fewer with a new FR-S in stock. Everyone is really nice and accommodating, but really, what car dealership isn't when you're about to drop tens of thousands of dollars their way. I also traded in my old car, which they gave me a fair price for. What really impressed me was Anya, the saleswoman. She was very knowledgeable not only about the car, but also in regards to aftermarket parts and mods. This was a refreshing change of pace from some of the other dealerships I've dealt with. Afterall, Scion's target demographic of young adults are generally into these things and I am glad Anya did her homework. The overall experience was excellent. I wish they could have lowered the price a bit, but with the FR-S being so new, it's hard to do. More
David Lied to us about damages to 2010 RAV4, He was specifically asked whether this vehicle was in an accident and he said that it was not. We found out from another dealership that it had a $17000 cl specifically asked whether this vehicle was in an accident and he said that it was not. We found out from another dealership that it had a $17000 claim against it. When contacted, Sherwood Toyota then said Oh well, nothing they can do. We lost about $2000 on trade in value because of this, they should have in the very least offered up the money we lost, tried to make amends another way. If I owned this company i would do my utmost to weed out people that represent my company and have no integrity. UPDATE: 29/8/13 We Have been in touch with Aaron and he is working with us to resolve this issue, this certainly goes a long way to restore our faith in Sherwood Park Toyota. It's amazing how one person can destroy your faith in a company and yet another person can completely turn it around. Thanks Aaron More
I got ride of my ram truck and this was my first experience with Toyota. (I bought a used one privately) When I got there, I was greeted right away and didn't have to wait for very long to talk to a experience with Toyota. (I bought a used one privately) When I got there, I was greeted right away and didn't have to wait for very long to talk to anyone. I noticed that they were really buy and thought, "here we go". I was wrong. Kelly helped me right away with a nice smile. Then to my surprise, Baron, the service manager came over and introduce himself. He apologized for being so busy and assured me that they would take care of everything. He was right! After dropping off my car, I got a shuttle by a really nice British man. I called in a little later and spoke to Carolyn. She let me know they weren't quite finished and that Kelly would call when it was done. I got a call from Kelly and the shuttle came and got me. My bill was right on the quote and there was Baron again thanking me for my business! I have to say that I have been in very few businesses that seem have such happy employees even though they were obviously very busy. Kudos to Sherwood Park Toyota. I am a customer for life from now on! More
My husband recently purchased a new Tacoma from Sherwood Toyota, his sales guys was absolutely awesome!! Answered all questions he had about the truck & even programmed his phone into the Bluetooth!! Which Toyota, his sales guys was absolutely awesome!! Answered all questions he had about the truck & even programmed his phone into the Bluetooth!! Which he thinks is sooo cool.. Our only regret is we purchased a used Toyota from another Toyota dealership in the west end of Edmonton & the customer service was horrible & we wish we would have dealt with Sherwood on our used vehicle as well... Owen is easy to deal with & look forward in the future with dealing with him again!! Thanks Owen again!! Stu & Lana Lange More
Richard was knowledgeable, respectful, and attentive to my needs. He answered all my questions, and assured me that he will be available to assist me in the future. Richard is bilingual, which is a great a my needs. He answered all my questions, and assured me that he will be available to assist me in the future. Richard is bilingual, which is a great asset. He was able to change from one language to the other without hesitation. Richard is polite, and makes you feel important during the buying process. Thank you! More
Right from the start of the car shopping process to the delievery of the vehicle, both Anya and Leanne have been nothing but amazing. Their customer service goes above and beyond and they truly make you fe delievery of the vehicle, both Anya and Leanne have been nothing but amazing. Their customer service goes above and beyond and they truly make you feel like your needs and wants matter and come first. Thank you both for everything you have done for us and we will definatly be reccomending anyone we know to come to Sherwood Park Toyota! It was the best car shopping experience we have ever gone through. THANK YOU!!! Jessica and Dennis Owens More
We were shopping around for a brand new toyota sienna, we went to a few different dealerships. After shopping around we were getting discouraged and had thought about not buying new. My husband decided to gi went to a few different dealerships. After shopping around we were getting discouraged and had thought about not buying new. My husband decided to give sherwood park toyota a call and see what price they would give us, right off the bat they were priced significantly lower than everyone else and weren't playing back and forth price games. (when we called back one of the other dealerships, they said they could have matched the price, why then did we have to go back and forth and end up leaving after hours spent there! Just give us the best price, like sherwood park toyota did! Dealing with sherwood park toyota was a delight, everyone is friendly. Helen went above and beyond to make sure the van was everything we wanted including all the extras we had asked for. The work was great and done when they said it would be done! When my husband picked up the van he said it was like a celebration, and it was a lot of fun. They make you feel that your business is appreciated, we will definitely be shopping there again and will recommend them to our friends! More
I'm going to get straight to the point here and no other words are needed. If you want professional service without that uncomfortable sales pressure tactic that everyone hates, YOU NEED TO SEE ANYA!! other words are needed. If you want professional service without that uncomfortable sales pressure tactic that everyone hates, YOU NEED TO SEE ANYA!! Signing off the paperwork with Bill L. was a breeze as well. More