Sherwood Park Toyota

Richard Chicoine is an excellent sales person. Polite, professional and patient. Despite a busy day he made sure I remained as important as all of the other (potential) customers in the dealership. My ca professional and patient. Despite a busy day he made sure I remained as important as all of the other (potential) customers in the dealership. My car was delivered on time and in show room condition. If you are looking for a pressure free pleasant car buying experience ask for Richard! More

When my wife and I came to SP Toyota,, we were approached by Sophear Vong, outside. He seemed very pleasant. I inquired about the Toyota Venza, thinking that I wouldn't be able to afford a new one. Sophear by Sophear Vong, outside. He seemed very pleasant. I inquired about the Toyota Venza, thinking that I wouldn't be able to afford a new one. Sophear went with my wife and I for a test drive. We shared a few laughs along the way, and we enjoyed the car, and each other's company very much. We did not end up purchasing this particular Venza, but the one we bought was even nicer. Then Chris Kambeltz came along, and they worked out some payment options, with my trade in of a 2006 Chrysler Sebring. I certainly wish I could've got a little more for my trade in, but understood that it had a lot on the odometer, so I wasn't going to get much. Chris then offered a $4000 rebate, which brought the price down into my price range. Now, we were talking! We crunched a few numbers, and began to talk about the financing process. The financing could not be approved until the next day, as it was a holiday Monday that day. It is worth mentioning that the reason we ended up at Sh Pk Toyota, was because many dealers in the southside, close to where we live were closed that day. I do not know why so many dealerships are closed. I realize it's a holiday, but a lot of people have the day off, thus more people, like me, are looking for a new vehicle. I met Bill L, and he informed me that he would work on my approval early in the morning. I called him the next day (Tuesday), and I was approved shortly there after. It was now the afternoon, and Bill told me that my car may not be detailed and ready until Wednesday. I told him that would not work, as I had taken the day off to take care of all of this. He said he would make it happen. That he did, and my car was detailed, and ready for me early that evening. I came in to sign the 'dreaded' documents, worrying about how much my payment was going to go up. But Bill was not too pushy about the 'extras'. I had a tight budget, and if I didn't want something, he simply said "ok". I bought a few extras, but not all of them. I simply couldn't afford all of them, though I wish I could have. As we arrived in the evening, the receptionist paged Sophear Vong a few times. and he was nowhere to be found. A few minutes later he walked in, with MY new car keys, and apologized for stepping out, " I was out gassing up your car, Mr Mill". We shared a laugh, once again. So we went outside, went through a checklist, he hooked up my iphone to my new bluetooth, showed me how to work the GPS, and stereo, and also showed me a few more little tricky things about the car. Sophear, Chris, and Bill are an asset to your company, in my opinion. I would deal with Sherwood Park Toyota in the future, mainly because of people like this. I also will recommend to friends and family. Kindest Regards Derek and Kelly Mill More

After going to mayfield to buy an FRS and not getting the service we wanted, we left and were having second thoughts if we would even buy one. We called Sherwood Park Toyota and Conrad gave us a fair price service we wanted, we left and were having second thoughts if we would even buy one. We called Sherwood Park Toyota and Conrad gave us a fair price and great service over the phone, but the service was even better once we arrived. Thanks again Conrad, John and everyone else. More

My wife and I were in the market for a pre-owned Venza. Met with Mavy and the customer service was top notch. We wanted to avoid the typical car dealership horror stories that you so often here about, yet Met with Mavy and the customer service was top notch. We wanted to avoid the typical car dealership horror stories that you so often here about, yet our experience with Mavy from start to finish was directly opposite from that. No pressure, friendly and knowledgeable. We love our Venza and fully will recommend Mavy to others. Thanks. More

I had been on the search for a new p/u truck for several months. After dealing with domestic dealerships for years and their horrible service and pushy sales staff, I had decided it was time for a change. A months. After dealing with domestic dealerships for years and their horrible service and pushy sales staff, I had decided it was time for a change. Anya and Sherwood Park Toyota were that change. If I had any questions they were promptly answered. ( even after hours! ) The non pushy sales atmosphere and friendly staff, right from Anya all the way thru the finance department definitely made the purchasing of my new Tundra a great experience! I would definitely recommend Anya for anyone looking for a new vehicle! Thank-you Anya for making my vehicle purchase a great experience! More

I've had my eye on a Scion FRS Release Series for awhile and rushed to the nearest dealership to order one. BIG MISTAKE. After being led on about availability, dealing with rude management and outr awhile and rushed to the nearest dealership to order one. BIG MISTAKE. After being led on about availability, dealing with rude management and outright lied to, I decided to take my money away from Mayfield Toyota and called Sherwood Park Toyota the other Scion dealership in Edmonton. I was greeted by Mavy and after explaining briefly the situation, he immediately sent me pictures and a video of the one they had in stock. It was extremely reassuring after my previous experience at Mayfield and Mavy's easy going personality helped calm me down. My fiance and I went to visit him at the dealership, made a deal and the next day took my FRS home! Day later, Mavy called to check in to see how everything was. ..its nice to be treated like a human being! After being burned by one dealership, I was completely turned off and had second thoughts about buying a vehicle outright. To be fair, the car speaks for itself yet I can safely say I wouldn't have bought it if it hadn't been for Mavy making things so seemless, easy and funny. My brother will be buying a FJ in September. All of my family, my fiance and our friends will be coming back to Sherwood Park Toyota as long as Mavy is still there. More

We were shopping around for a new RAV4; we went to several Toyota dealerships in the city however customer service was very poor. We then decided to visit the Sherwood Park Toyota; while we were parki several Toyota dealerships in the city however customer service was very poor. We then decided to visit the Sherwood Park Toyota; while we were parking we were greeted by such friendly staff members. We were recommended to Anya however she was not on site that day. Murray Armstrong assisted us in Anya absence. Murray made sure that all our demands were met and went above and beyond our expectations to ensure that we secure our brand new RAV4. When we went to pick up our RAV4 Anya assisted us, she was highly knowledgeable, professional and confidant, in showing us all the operations of the vehicle, Anya is truly a great asset to the Sherwood Park Toyota. This was by far our most pleasing and professional encounter ever and the bar are set at such a high level that other companies need to rise to these standards. Thanks to all the support Staff at the Sherwood Park Toyota team for all their assistance in making sure all our needs were met, we are truly very satisfied customers. More

Our experience was exceptional. We were out of province customers and we initially chose Sherwood Toyota on the dealerships flexibility on pricing which met our monthly budget. Upon our arrival we discove customers and we initially chose Sherwood Toyota on the dealerships flexibility on pricing which met our monthly budget. Upon our arrival we discovered the staffs professionalism and welcoming nature, this ranged from the salesman/managers to the custodial staff. We would recommend our friends and family here in Saskatchewan to consider Sherwood Park Toyota for future purchases. Thank you for the wonderful experience. More

My wife and I went to discuss purchasing a 2013 Highlander that was advertised in the paper and, as the price was good went to the dealership. The reception we received was superb, all personnel we Highlander that was advertised in the paper and, as the price was good went to the dealership. The reception we received was superb, all personnel were most congenial, helpful and a total pleasure. Owen Black, with whom I had talked was exceptionally cordial, friendly and totally answered any questions I had. After initially "making the deal", we were introduced to finance personell who made every effort to explain everything involved. We went away happy and totally satisfied, with every assurance that any problem we migt have would be rectified to the best of their abilities. Very pleasant experience, Doug And Donna More

Anya proved to be highly knowledgeable, confidant, as well as willing to go above and beyond my expectations, to make sure the Tacoma She sold me was "fit for purpose". Thanks to Sherwood Park Toyota, well as willing to go above and beyond my expectations, to make sure the Tacoma She sold me was "fit for purpose". Thanks to Sherwood Park Toyota, and above all Anya for the great service and support with my purchase. This is now the 5th Toyota I have had the privilege to own and of these this was by far my most pleasing and professional encounter with the best car manufacturer on the planet. I've also purchased from Volvo as well as Mercedes, and still this exchange with Anya and Toyota have proven to me that the other manufacturers will need to raise the bar to be able to compete with this level of service and support. Thanks to all the support Staff on the Sherwood Park Toyota team for their parts played in this as well. More