Sherwood Park Toyota

Anya was very helpful with our purchase of our 2013 Sienna Awd. This was our 1st ever Toyota purchase. She showed us the pricing for each trim level, that was the actual price ( not a bunch of add ons) Sienna Awd. This was our 1st ever Toyota purchase. She showed us the pricing for each trim level, that was the actual price ( not a bunch of add ons). There was no pressure to upgrade to a different trim level of vehicle and she never tried to "pressure" us into anything that we didn't want. There are not a lot of sales people like this any where any more. She was greatly appreciated in our purchase as she will be when you purchase a vehicle from her. More

We didn't find anyone pushy at this dealership. Sophear was helpful and if there were questions he didn't know the answers to, he found out for us. A good experience overall - except for finance w Sophear was helpful and if there were questions he didn't know the answers to, he found out for us. A good experience overall - except for finance which is never fun with anyone it seems! More

Jason Andrews and Sherwood Park Toyota was actually recommended to me by a coworker. I first tried Mayfield Toyota and did not receive the customer service that I had hoped for and left there with no recommended to me by a coworker. I first tried Mayfield Toyota and did not receive the customer service that I had hoped for and left there with no expectation of returning. I went to Sherwood Toyota not knowing what to expect however my experience was far different and far more enjoyable. Once at the dealership my wife and I were immediately greeted and when I asked for Jason they explained he was with a customer and in the few minutes we waited we were asked if we would want refreshments and had good interactions with other sales people - casual conversations and no "pushy sales". Jason went through all the details with us, actually asking what packages and items were important to us and most importantly not once tried to "upsale" or push us in a direction that was wrong. And a key point for me was that not once was the question "how much do you want to spend" asked - which seems like the first question anywhere else you go. That left me feeling like my budget was not the starting point for them. After spending time going over details, looking at vehicles and test driving the key question of what my timeline was for pur haze was asked and after replying that if a deal was good today I would be interested - Jason came through and really worked with us to get the best package we could for within our budget. For most people big purchases are often daunting and it is a terrible feeling to leave thinking you never got what you wanted or that you paid far too much. The fact is that I have wanted a Tacoma for many years and never in my life have I owned a new vehicle. This experience left me feeling very positive and extremely happy - and it is mainly from the customer service and willingness from Jason and Sean to work with us to achieve it. Thank you to the two of them and I recommend anyone go in and talk to Jason to experience the same. More

The timely and friendly service I received from Sherwood Park Toyota and specifically Art and Anya was absolutely wonderful. Anya was a great help and very personable. She understood my concerns about mak Park Toyota and specifically Art and Anya was absolutely wonderful. Anya was a great help and very personable. She understood my concerns about making a purchase and the wants and needs I had. She was willing to find the perfect fit for me, on my agenda. I would highly recommend Anya to any consumer looking to make a purchase. Her approach is customer first and she is willing to go above and beyond to make that happen! More

I'm from out of town and was dealing with Anya by email and phone and she easily delivered the best service from all the dealers I had been in contact with. Anya gave me all the information I needed email and phone and she easily delivered the best service from all the dealers I had been in contact with. Anya gave me all the information I needed on the various inventory they had in stock by email and helped me find the Tundra that was exactly what I wanted (I had settled on a red doublecab and instead found a blue crewmax that I really wanted in the same price range!). Upon arrival we went for a test drive and I could tell she truly believed in the product she was selling and I had no sense that she was just trying to sell me any vehicle she could to get it off the lot. Getting all the paperwork done was a breeze as well and they even gave me a dealer plate for the weekend so I could drive it home to Cold Lake that day. As well, the truck is amazing and the extended warranty was very competitive. I am normally very leery of most dealerships but will deal with Anya and Sherwood Park Toyota again in the future when the time comes! More

I chose this dealership because there's not many Scion dealers in Edmonton & area, and fewer with a new FR-S in stock. Everyone is really nice and accommodating, but really, what car dealership isn Scion dealers in Edmonton & area, and fewer with a new FR-S in stock. Everyone is really nice and accommodating, but really, what car dealership isn't when you're about to drop tens of thousands of dollars their way. I also traded in my old car, which they gave me a fair price for. What really impressed me was Anya, the saleswoman. She was very knowledgeable not only about the car, but also in regards to aftermarket parts and mods. This was a refreshing change of pace from some of the other dealerships I've dealt with. Afterall, Scion's target demographic of young adults are generally into these things and I am glad Anya did her homework. The overall experience was excellent. I wish they could have lowered the price a bit, but with the FR-S being so new, it's hard to do. More

I got ride of my ram truck and this was my first experience with Toyota. (I bought a used one privately) When I got there, I was greeted right away and didn't have to wait for very long to talk to a experience with Toyota. (I bought a used one privately) When I got there, I was greeted right away and didn't have to wait for very long to talk to anyone. I noticed that they were really buy and thought, "here we go". I was wrong. Kelly helped me right away with a nice smile. Then to my surprise, Baron, the service manager came over and introduce himself. He apologized for being so busy and assured me that they would take care of everything. He was right! After dropping off my car, I got a shuttle by a really nice British man. I called in a little later and spoke to Carolyn. She let me know they weren't quite finished and that Kelly would call when it was done. I got a call from Kelly and the shuttle came and got me. My bill was right on the quote and there was Baron again thanking me for my business! I have to say that I have been in very few businesses that seem have such happy employees even though they were obviously very busy. Kudos to Sherwood Park Toyota. I am a customer for life from now on! More

My husband recently purchased a new Tacoma from Sherwood Toyota, his sales guys was absolutely awesome!! Answered all questions he had about the truck & even programmed his phone into the Bluetooth!! Which Toyota, his sales guys was absolutely awesome!! Answered all questions he had about the truck & even programmed his phone into the Bluetooth!! Which he thinks is sooo cool.. Our only regret is we purchased a used Toyota from another Toyota dealership in the west end of Edmonton & the customer service was horrible & we wish we would have dealt with Sherwood on our used vehicle as well... Owen is easy to deal with & look forward in the future with dealing with him again!! Thanks Owen again!! Stu & Lana Lange More

Richard was knowledgeable, respectful, and attentive to my needs. He answered all my questions, and assured me that he will be available to assist me in the future. Richard is bilingual, which is a great a my needs. He answered all my questions, and assured me that he will be available to assist me in the future. Richard is bilingual, which is a great asset. He was able to change from one language to the other without hesitation. Richard is polite, and makes you feel important during the buying process. Thank you! More