Sherwood Park Toyota

I got ride of my ram truck and this was my first experience with Toyota. (I bought a used one privately) When I got there, I was greeted right away and didn't have to wait for very long to talk to a experience with Toyota. (I bought a used one privately) When I got there, I was greeted right away and didn't have to wait for very long to talk to anyone. I noticed that they were really buy and thought, "here we go". I was wrong. Kelly helped me right away with a nice smile. Then to my surprise, Baron, the service manager came over and introduce himself. He apologized for being so busy and assured me that they would take care of everything. He was right! After dropping off my car, I got a shuttle by a really nice British man. I called in a little later and spoke to Carolyn. She let me know they weren't quite finished and that Kelly would call when it was done. I got a call from Kelly and the shuttle came and got me. My bill was right on the quote and there was Baron again thanking me for my business! I have to say that I have been in very few businesses that seem have such happy employees even though they were obviously very busy. Kudos to Sherwood Park Toyota. I am a customer for life from now on! More

My husband recently purchased a new Tacoma from Sherwood Toyota, his sales guys was absolutely awesome!! Answered all questions he had about the truck & even programmed his phone into the Bluetooth!! Which Toyota, his sales guys was absolutely awesome!! Answered all questions he had about the truck & even programmed his phone into the Bluetooth!! Which he thinks is sooo cool.. Our only regret is we purchased a used Toyota from another Toyota dealership in the west end of Edmonton & the customer service was horrible & we wish we would have dealt with Sherwood on our used vehicle as well... Owen is easy to deal with & look forward in the future with dealing with him again!! Thanks Owen again!! Stu & Lana Lange More

Right from the start of the car shopping process to the delievery of the vehicle, both Anya and Leanne have been nothing but amazing. Their customer service goes above and beyond and they truly make you fe delievery of the vehicle, both Anya and Leanne have been nothing but amazing. Their customer service goes above and beyond and they truly make you feel like your needs and wants matter and come first. Thank you both for everything you have done for us and we will definatly be reccomending anyone we know to come to Sherwood Park Toyota! It was the best car shopping experience we have ever gone through. THANK YOU!!! Jessica and Dennis Owens More

Richard was knowledgeable, respectful, and attentive to my needs. He answered all my questions, and assured me that he will be available to assist me in the future. Richard is bilingual, which is a great a my needs. He answered all my questions, and assured me that he will be available to assist me in the future. Richard is bilingual, which is a great asset. He was able to change from one language to the other without hesitation. Richard is polite, and makes you feel important during the buying process. Thank you! More

We were shopping around for a brand new toyota sienna, we went to a few different dealerships. After shopping around we were getting discouraged and had thought about not buying new. My husband decided to gi went to a few different dealerships. After shopping around we were getting discouraged and had thought about not buying new. My husband decided to give sherwood park toyota a call and see what price they would give us, right off the bat they were priced significantly lower than everyone else and weren't playing back and forth price games. (when we called back one of the other dealerships, they said they could have matched the price, why then did we have to go back and forth and end up leaving after hours spent there! Just give us the best price, like sherwood park toyota did! Dealing with sherwood park toyota was a delight, everyone is friendly. Helen went above and beyond to make sure the van was everything we wanted including all the extras we had asked for. The work was great and done when they said it would be done! When my husband picked up the van he said it was like a celebration, and it was a lot of fun. They make you feel that your business is appreciated, we will definitely be shopping there again and will recommend them to our friends! More

I'm going to get straight to the point here and no other words are needed. If you want professional service without that uncomfortable sales pressure tactic that everyone hates, YOU NEED TO SEE ANYA!! other words are needed. If you want professional service without that uncomfortable sales pressure tactic that everyone hates, YOU NEED TO SEE ANYA!! Signing off the paperwork with Bill L. was a breeze as well. More

I had a great experience at Toyota, it was the first car I've bought and i would definitely go back there to buy another one. I've bought and i would definitely go back there to buy another one. More

I was very nervous going into this because my credit rating wasn't good and I have had bad experiences with other dealerships. I have always gotten a vehicle but with very (ridiculously) high interest rating wasn't good and I have had bad experiences with other dealerships. I have always gotten a vehicle but with very (ridiculously) high interest rates. Leanne got me a rate that I have never received (low) and between her, Owen, Dave and Lateasha made my few hours at Sherwood Toyota an abosolutely fantastic time. I walked out of there feeling like they actually cared. I have had a couple of experiences similar but never the whole package like this. I will recommend anyone that I know or even a casual acquaintance to go to Sherwood Park Toyota before going anywhere else to buy a vechicle. More

Richard Chicoine is an excellent sales person. Polite, professional and patient. Despite a busy day he made sure I remained as important as all of the other (potential) customers in the dealership. My ca professional and patient. Despite a busy day he made sure I remained as important as all of the other (potential) customers in the dealership. My car was delivered on time and in show room condition. If you are looking for a pressure free pleasant car buying experience ask for Richard! More

When my wife and I came to SP Toyota,, we were approached by Sophear Vong, outside. He seemed very pleasant. I inquired about the Toyota Venza, thinking that I wouldn't be able to afford a new one. Sophear by Sophear Vong, outside. He seemed very pleasant. I inquired about the Toyota Venza, thinking that I wouldn't be able to afford a new one. Sophear went with my wife and I for a test drive. We shared a few laughs along the way, and we enjoyed the car, and each other's company very much. We did not end up purchasing this particular Venza, but the one we bought was even nicer. Then Chris Kambeltz came along, and they worked out some payment options, with my trade in of a 2006 Chrysler Sebring. I certainly wish I could've got a little more for my trade in, but understood that it had a lot on the odometer, so I wasn't going to get much. Chris then offered a $4000 rebate, which brought the price down into my price range. Now, we were talking! We crunched a few numbers, and began to talk about the financing process. The financing could not be approved until the next day, as it was a holiday Monday that day. It is worth mentioning that the reason we ended up at Sh Pk Toyota, was because many dealers in the southside, close to where we live were closed that day. I do not know why so many dealerships are closed. I realize it's a holiday, but a lot of people have the day off, thus more people, like me, are looking for a new vehicle. I met Bill L, and he informed me that he would work on my approval early in the morning. I called him the next day (Tuesday), and I was approved shortly there after. It was now the afternoon, and Bill told me that my car may not be detailed and ready until Wednesday. I told him that would not work, as I had taken the day off to take care of all of this. He said he would make it happen. That he did, and my car was detailed, and ready for me early that evening. I came in to sign the 'dreaded' documents, worrying about how much my payment was going to go up. But Bill was not too pushy about the 'extras'. I had a tight budget, and if I didn't want something, he simply said "ok". I bought a few extras, but not all of them. I simply couldn't afford all of them, though I wish I could have. As we arrived in the evening, the receptionist paged Sophear Vong a few times. and he was nowhere to be found. A few minutes later he walked in, with MY new car keys, and apologized for stepping out, " I was out gassing up your car, Mr Mill". We shared a laugh, once again. So we went outside, went through a checklist, he hooked up my iphone to my new bluetooth, showed me how to work the GPS, and stereo, and also showed me a few more little tricky things about the car. Sophear, Chris, and Bill are an asset to your company, in my opinion. I would deal with Sherwood Park Toyota in the future, mainly because of people like this. I also will recommend to friends and family. Kindest Regards Derek and Kelly Mill More