
Sherwood Park Toyota
Sherwood Park, AB
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My Buying Experience was wonderful, the process was clear and transparent. Anya was extremely helpful before and after the sale , it was pleasure dealing with her. Thanks Anya and transparent. Anya was extremely helpful before and after the sale , it was pleasure dealing with her. Thanks Anya More
On September 18, 2013 I entered the Sherwood Park Toyota dealership very motivated to purchase a vehicle, due to the experience I had during the week prior attempting to deal with both Sherwood Park Ford an dealership very motivated to purchase a vehicle, due to the experience I had during the week prior attempting to deal with both Sherwood Park Ford and Sherwood Park Chevrolet. I had begun with some research on line pricing out several trucks from both dealerships, I received the standard reply e-mail basically stating when someone gets time they will respond to your inquiry. Three days had passed with no contact or e-mail from either dealership, so on the morning of the 18th I continued my search and a Tundra at Sherwood Park Toyota caught my eye. I tried my luck again, filled out the inquiry form and sent it off. Within 20 minutes I had received a response, and not an automated one, it was from Anya inviting me to come down to the dealership to take it for a test drive. By the time I got to the dealership she had it almost ready to roll, minutes later we were out on the highway, what an awesome truck. Back at the dealership the service she provided was outstanding, the most painless and efficient vehicle purchase I have ever made. She did a fantastic job of taking care of any request that I had. I was in my new Tundra that same afternoon. Coincidentally I received telephone calls from both Ford and Chevrolet that afternoon, I was delighted to tell them about my purchase of a new Toyota Tundra and the outstanding sales associate Anya that had promptly took the time to return my inquiry, earlier in the day. Great Job Anya, thank-you. More
My Wife and I had the pleasure of buying a Toyota 4-Runner from Sherwood Park Toyota this last week. I made an internet inquiry and I received a very prompt reply. Anya responded to all our questio 4-Runner from Sherwood Park Toyota this last week. I made an internet inquiry and I received a very prompt reply. Anya responded to all our questions thoroughly and made us feel at ease before we even met her. When we arrived on the day of the purchase the car was ready for delivery and Anya completely answered all our questions about our new car. We also found Greg in the finance department to be extremely helpful and knowledgable. Usually buying a car can be a stressful experience, but Anya and the staff at Sherwood Park could not have made it more pleasant and I look forward to recommending them to my friends. More
Very nice teamwork!!! From the product advisor, through the service department to finance director!!! Nice having business with You guys!!! Thank You! :) Definitely would recommend this dealership to every the service department to finance director!!! Nice having business with You guys!!! Thank You! :) Definitely would recommend this dealership to everyone, no matter which vehicle You are going to buy, new or used, or trade your current car. They will find the way to satisfy your needs.:) Keep working on the same level! There is no room for improvement!!! :) More
When we first started considering a new Toyota Rav4, we contacted another dealer in Edmonton. One wouldn't move much on price and had a lot of extra fees and wouldn't give us the final price and just press contacted another dealer in Edmonton. One wouldn't move much on price and had a lot of extra fees and wouldn't give us the final price and just pressured for more and more add-ons we didn't really want or need. Another dealer in Edmonton had an attitude and behaviour that would be more appropriate for some bargain-basement used car dealership (the kind of place where they roll back the odometer and lie about the accident it was in where it was written off as a total loss) - he was nice enough to offer to throw in for free the floor mats that come free with the car anyway. Then we saw a base model RAV4 with an upgrade package at a good price at Sherwood Park Toyota and my husband started speaking online to Anya. She was happy to give us the total price and find out exactly what we wanted and needed and did NOT try to push us to more, more, more. Dealing with her was very relaxed and pressure-free, but she is extremely knowledgeable and gave us the facts in detail about the different models and their features without making us feel like she was pushing us to buy more than we needed. In the end we wound up choosing to go a step up and bought a beautiful RAV4 XLE AWD. Lateasha was very clear and concise about the financing options and how much everything would cost and we wound up getting a 3-year term with an additional 4 years full service and warranty (for a total of 7 years with everything covered). We then went out to our new RAV4 and Anya showed me where everything is and how to work it (the heated seats are divine!) so that when I left with the vehicle I felt comfortable with the controls and gadgets. I don't have a decent cell phone right now; so she said if I get one to come back and she'll set up the bluetooth for me. This was my first experience buying a car that wasn't just new-to-me and it seemed absolutely effortless! That used-car worthy salesman? He tried saying that the price Anya gave us wasn't the price, it would be PLUS the cost to fill up the tank, PLUS the cost to clean it, and a whole bunch of other plusses. Anya is the one who told us that the floor mats that he was willing to throw in for free came with the car for no additional charge! The only PLUS was the excellent and sincere service we got from both Anya and Lateasha. If you want to buy a New Toyota, save your time and energy and just go straight to Sherwood Park - you won't be sorry! More
The salesperson was not "pushy" and was warm and friendly. I felt comfortable that I was not getting taken advantage of because I am female. I trust that I will get good service when I need it. and friendly. I felt comfortable that I was not getting taken advantage of because I am female. I trust that I will get good service when I need it. More
This was my first experience with purchasing a vehicle and Sophear did a fantastic job throughout the entire process. Upon entering the dealership, Sophear politely introduced himself and got an impressio and Sophear did a fantastic job throughout the entire process. Upon entering the dealership, Sophear politely introduced himself and got an impression of what we were looking for. He then took us outside and showed us a number of vehicles fitting the criteria. I really enjoyed Sophear's approach to car sales, as at no time did I feel pressured or pushed. Instead, he was extremely informative and was able to answer questions and offer suggestions to any concerns I had. During the test drive and the whole process in general, a number of laughs were shared as Sophear was simply a fun and enjoyable person to interact with. Lateasha helped us out with the financing process and also did a terrific job. We sat down with her twice (initially to provide purchasing information and again to review details concerning the financing plan put in place) and both times had a time restraint as my father had to be at work. In each case, she was able to go through everything required within the time limitation without making any compromises in clarity or customer service in general. Lateasha too was a pleasure to have met and have help us out. Overall Sherwood Park Toyota was an excellent experience. More
Good experience. Nick has given us a good price and deal and explained everything clearly, especially when he explained the features of my Toyota RAV4. He even help me to set up the blue tooth in the car as and explained everything clearly, especially when he explained the features of my Toyota RAV4. He even help me to set up the blue tooth in the car as well. He also offered some extra features added into the car, like 3M. remote car starter (we are in Alberta - cold weather) and the side bumper which all this will protect the car from rock chip ext. Thanks Nick. More
I Went to see Dodge in Sherwood Park as I was looking for a almost new sports muscle Car or possibly a new one and a truck. I also got advice from a work college that Sherwood Toyota had some lovely stock of a almost new sports muscle Car or possibly a new one and a truck. I also got advice from a work college that Sherwood Toyota had some lovely stock of both and the lady who helped my work college was very informative and helpful and that I should give her a call or send a tex for advice. I gave it a little thought as I had a 69 Charger in the UK for 12 years + and was thinking along the same lines and got told there was possibly a charger or challenger in Sherwood Toyota. I texed Anya Dickerson who within a few minutes returned my tex with some info and a video link she had made on you tube of a Dodge RT Challenger they had. I was impressed from the onset of this response and arranged to come in and see some cars and trucks. Anya met me soon after, a very friendly lady and was to my surprise quite keyed onto performance cars after owning her own. This being a great start and walking around with Anya she kindly showed me their stock from the new to the used. I test drove a Black Mustang and a Red Dodge Challenger the one Anya made a you tube video of. After being showed these and having some hands on Anya confirmed my additional wishes of extra add ons one was not a problem and could be done swiftly on my choice of vehicle. Anya then gathered the car specific info i requested and showed me all the checks and fitting info for the extra work I had requested. It was done and wrapped up quickly which made my whole experience with this lady a true pleasure. I know in the near future who I will be calling for a new Truck. Super Job and thank you and as the big fella once said "I'll be back" Kindest to you and team. Chris Ps I love the muscle car and Its loving the care I'm giving it also. :-) One Happy chappy. More
It was a pleasure working with Anya and the rest of the dealership. No pressure, spent the time necessary with me and made things easy. Gave a fair trade in value for my used vehicle and the vehicle delive dealership. No pressure, spent the time necessary with me and made things easy. Gave a fair trade in value for my used vehicle and the vehicle delivery was seamless. More