Sherwood Park Toyota

Anya was very friendly and cooperative. We communicated mostly through email, and responses were prompt and direct. If I had any questions, she was willing to answer them or find the answer for me. I even mostly through email, and responses were prompt and direct. If I had any questions, she was willing to answer them or find the answer for me. I even had an issue just recently changing tires from summer to winter, I called Anya, and a really convenient solution was found within a couple days. Excellent service and great negotiations. Highly recommend her and this dealership. First time buying from a dealership and actually had a bit of fun! More

I would recommend Anya Dickerson as a salesperson to anyone that I know that may need a vehicle; even know the overall experience wasn't the greatest from the deposit to 1st payment. With everything tha anyone that I know that may need a vehicle; even know the overall experience wasn't the greatest from the deposit to 1st payment. With everything that happen from 1st truck that I put a deposit on going missing to the wrong payment date and everything in between like the delivery truck breaking down and what not. I really feel that Anya went to battle for me and did the best she could. I would also have to stay that her professionalism went over and beyond as I wasn't the greatest to deal with, with all stress that came with and from all that went wrong. I can only hope that she thinks of me in any other way then a bother to her. More

My Buying Experience was wonderful, the process was clear and transparent. Anya was extremely helpful before and after the sale , it was pleasure dealing with her. Thanks Anya and transparent. Anya was extremely helpful before and after the sale , it was pleasure dealing with her. Thanks Anya More

On September 18, 2013 I entered the Sherwood Park Toyota dealership very motivated to purchase a vehicle, due to the experience I had during the week prior attempting to deal with both Sherwood Park Ford an dealership very motivated to purchase a vehicle, due to the experience I had during the week prior attempting to deal with both Sherwood Park Ford and Sherwood Park Chevrolet. I had begun with some research on line pricing out several trucks from both dealerships, I received the standard reply e-mail basically stating when someone gets time they will respond to your inquiry. Three days had passed with no contact or e-mail from either dealership, so on the morning of the 18th I continued my search and a Tundra at Sherwood Park Toyota caught my eye. I tried my luck again, filled out the inquiry form and sent it off. Within 20 minutes I had received a response, and not an automated one, it was from Anya inviting me to come down to the dealership to take it for a test drive. By the time I got to the dealership she had it almost ready to roll, minutes later we were out on the highway, what an awesome truck. Back at the dealership the service she provided was outstanding, the most painless and efficient vehicle purchase I have ever made. She did a fantastic job of taking care of any request that I had. I was in my new Tundra that same afternoon. Coincidentally I received telephone calls from both Ford and Chevrolet that afternoon, I was delighted to tell them about my purchase of a new Toyota Tundra and the outstanding sales associate Anya that had promptly took the time to return my inquiry, earlier in the day. Great Job Anya, thank-you. More

Very nice teamwork!!! From the product advisor, through the service department to finance director!!! Nice having business with You guys!!! Thank You! :) Definitely would recommend this dealership to every the service department to finance director!!! Nice having business with You guys!!! Thank You! :) Definitely would recommend this dealership to everyone, no matter which vehicle You are going to buy, new or used, or trade your current car. They will find the way to satisfy your needs.:) Keep working on the same level! There is no room for improvement!!! :) More

My Wife and I had the pleasure of buying a Toyota 4-Runner from Sherwood Park Toyota this last week. I made an internet inquiry and I received a very prompt reply. Anya responded to all our questio 4-Runner from Sherwood Park Toyota this last week. I made an internet inquiry and I received a very prompt reply. Anya responded to all our questions thoroughly and made us feel at ease before we even met her. When we arrived on the day of the purchase the car was ready for delivery and Anya completely answered all our questions about our new car. We also found Greg in the finance department to be extremely helpful and knowledgable. Usually buying a car can be a stressful experience, but Anya and the staff at Sherwood Park could not have made it more pleasant and I look forward to recommending them to my friends. More

When we first started considering a new Toyota Rav4, we contacted another dealer in Edmonton. One wouldn't move much on price and had a lot of extra fees and wouldn't give us the final price and just press contacted another dealer in Edmonton. One wouldn't move much on price and had a lot of extra fees and wouldn't give us the final price and just pressured for more and more add-ons we didn't really want or need. Another dealer in Edmonton had an attitude and behaviour that would be more appropriate for some bargain-basement used car dealership (the kind of place where they roll back the odometer and lie about the accident it was in where it was written off as a total loss) - he was nice enough to offer to throw in for free the floor mats that come free with the car anyway. Then we saw a base model RAV4 with an upgrade package at a good price at Sherwood Park Toyota and my husband started speaking online to Anya. She was happy to give us the total price and find out exactly what we wanted and needed and did NOT try to push us to more, more, more. Dealing with her was very relaxed and pressure-free, but she is extremely knowledgeable and gave us the facts in detail about the different models and their features without making us feel like she was pushing us to buy more than we needed. In the end we wound up choosing to go a step up and bought a beautiful RAV4 XLE AWD. Lateasha was very clear and concise about the financing options and how much everything would cost and we wound up getting a 3-year term with an additional 4 years full service and warranty (for a total of 7 years with everything covered). We then went out to our new RAV4 and Anya showed me where everything is and how to work it (the heated seats are divine!) so that when I left with the vehicle I felt comfortable with the controls and gadgets. I don't have a decent cell phone right now; so she said if I get one to come back and she'll set up the bluetooth for me. This was my first experience buying a car that wasn't just new-to-me and it seemed absolutely effortless! That used-car worthy salesman? He tried saying that the price Anya gave us wasn't the price, it would be PLUS the cost to fill up the tank, PLUS the cost to clean it, and a whole bunch of other plusses. Anya is the one who told us that the floor mats that he was willing to throw in for free came with the car for no additional charge! The only PLUS was the excellent and sincere service we got from both Anya and Lateasha. If you want to buy a New Toyota, save your time and energy and just go straight to Sherwood Park - you won't be sorry! More

The salesperson was not "pushy" and was warm and friendly. I felt comfortable that I was not getting taken advantage of because I am female. I trust that I will get good service when I need it. and friendly. I felt comfortable that I was not getting taken advantage of because I am female. I trust that I will get good service when I need it. More

This was my first experience with purchasing a vehicle and Sophear did a fantastic job throughout the entire process. Upon entering the dealership, Sophear politely introduced himself and got an impressio and Sophear did a fantastic job throughout the entire process. Upon entering the dealership, Sophear politely introduced himself and got an impression of what we were looking for. He then took us outside and showed us a number of vehicles fitting the criteria. I really enjoyed Sophear's approach to car sales, as at no time did I feel pressured or pushed. Instead, he was extremely informative and was able to answer questions and offer suggestions to any concerns I had. During the test drive and the whole process in general, a number of laughs were shared as Sophear was simply a fun and enjoyable person to interact with. Lateasha helped us out with the financing process and also did a terrific job. We sat down with her twice (initially to provide purchasing information and again to review details concerning the financing plan put in place) and both times had a time restraint as my father had to be at work. In each case, she was able to go through everything required within the time limitation without making any compromises in clarity or customer service in general. Lateasha too was a pleasure to have met and have help us out. Overall Sherwood Park Toyota was an excellent experience. More