Sherwood Park Toyota
Sherwood Park, AB
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I had a great experience working with Anya and the Sherwood Toyota Team in purchasing my brand new 2014 Tacoma! Most of the numbers and paperwork was done over the phone and email since I was away in Sherwood Toyota Team in purchasing my brand new 2014 Tacoma! Most of the numbers and paperwork was done over the phone and email since I was away in Ontario. When the time came to pick up the truck, I flew straight to Edmonton and Anya was very kind to pick me up from the airport and take me to the dealership. The process from there was very simple and very quick! Anya showed me my new truck, explained some of the features I didn't even know I had! I absolutely love my truck, and the fact that it's one of the first 2014 Standard trucks to role of the lot makes the whole purchase just that much better! I'm really glad everything went so quick, and being able to have the truck registered and on the road with in hours was great! I definitely recommend Anya to anyone looking to buy a new Toyota! Thanks again for such a great purchasing experience! :) More
I got in contact with Anya about buying a Toyota Tundra on Sunday October 13, 2013... Anya invited me down to the dealership the following day... By the time I got there she had already organized a test dr on Sunday October 13, 2013... Anya invited me down to the dealership the following day... By the time I got there she had already organized a test drive and everything... The whole process was effortless, I was in and out of the dealership within a few hours... I highly recommend Anya and Sherwood Park Toyota if you're looking for an easy, comfortable and fun vehicle buying experience :) More
Anya was very friendly and cooperative. We communicated mostly through email, and responses were prompt and direct. If I had any questions, she was willing to answer them or find the answer for me. I even mostly through email, and responses were prompt and direct. If I had any questions, she was willing to answer them or find the answer for me. I even had an issue just recently changing tires from summer to winter, I called Anya, and a really convenient solution was found within a couple days. Excellent service and great negotiations. Highly recommend her and this dealership. First time buying from a dealership and actually had a bit of fun! More
I would recommend Anya Dickerson as a salesperson to anyone that I know that may need a vehicle; even know the overall experience wasn't the greatest from the deposit to 1st payment. With everything tha anyone that I know that may need a vehicle; even know the overall experience wasn't the greatest from the deposit to 1st payment. With everything that happen from 1st truck that I put a deposit on going missing to the wrong payment date and everything in between like the delivery truck breaking down and what not. I really feel that Anya went to battle for me and did the best she could. I would also have to stay that her professionalism went over and beyond as I wasn't the greatest to deal with, with all stress that came with and from all that went wrong. I can only hope that she thinks of me in any other way then a bother to her. More
I am from out of town and recently contacted Sherwood Toyota to inquire about a 2014 Toyota 1794 Tundra. I was looking for a 1794 in white, and contacted the dealership on Friday afternoon, the salesman Toyota to inquire about a 2014 Toyota 1794 Tundra. I was looking for a 1794 in white, and contacted the dealership on Friday afternoon, the salesman said he would check the inventory and call me right back, which he did. I was told they had a white one, but since I couldn't get in to look at it until Saturday morning, I was informed I could put a small deposit on the truck that was completely refundable, to insure that it wouldn't be sold, which I did. The salesman said he would mark the truck sold and have it ready for a test drive upon my arrival Saturday morning. I arrived Sat. morning after a two hour drive around 10am. And noticed there wasn't a white 1794 Tundra sitting in front waiting for a test drive. Staff was friendly, the salesman took me out to the lot, showing me different color 1794s, asking if I would be interested in any of them. I inquired where the white one was and was told it was in the shop having a block heater installed. So we took a bronze one for a test drive, with the understanding a deal would be worked out on the white one. Upon having my truck appraised, the asst. Sales manager in formed me the white one had been already sold. So after putting 500 dollars down to hold a truck, driving two hours to see a specific vehicle, having to drive two hours back home, my day was pretty much a waste. So in short my experience with Sherwood Toyota was very disappointing. Dwayne Cooper More
My Buying Experience was wonderful, the process was clear and transparent. Anya was extremely helpful before and after the sale , it was pleasure dealing with her. Thanks Anya and transparent. Anya was extremely helpful before and after the sale , it was pleasure dealing with her. Thanks Anya More
On September 18, 2013 I entered the Sherwood Park Toyota dealership very motivated to purchase a vehicle, due to the experience I had during the week prior attempting to deal with both Sherwood Park Ford an dealership very motivated to purchase a vehicle, due to the experience I had during the week prior attempting to deal with both Sherwood Park Ford and Sherwood Park Chevrolet. I had begun with some research on line pricing out several trucks from both dealerships, I received the standard reply e-mail basically stating when someone gets time they will respond to your inquiry. Three days had passed with no contact or e-mail from either dealership, so on the morning of the 18th I continued my search and a Tundra at Sherwood Park Toyota caught my eye. I tried my luck again, filled out the inquiry form and sent it off. Within 20 minutes I had received a response, and not an automated one, it was from Anya inviting me to come down to the dealership to take it for a test drive. By the time I got to the dealership she had it almost ready to roll, minutes later we were out on the highway, what an awesome truck. Back at the dealership the service she provided was outstanding, the most painless and efficient vehicle purchase I have ever made. She did a fantastic job of taking care of any request that I had. I was in my new Tundra that same afternoon. Coincidentally I received telephone calls from both Ford and Chevrolet that afternoon, I was delighted to tell them about my purchase of a new Toyota Tundra and the outstanding sales associate Anya that had promptly took the time to return my inquiry, earlier in the day. Great Job Anya, thank-you. More
Very nice teamwork!!! From the product advisor, through the service department to finance director!!! Nice having business with You guys!!! Thank You! :) Definitely would recommend this dealership to every the service department to finance director!!! Nice having business with You guys!!! Thank You! :) Definitely would recommend this dealership to everyone, no matter which vehicle You are going to buy, new or used, or trade your current car. They will find the way to satisfy your needs.:) Keep working on the same level! There is no room for improvement!!! :) More
My Wife and I had the pleasure of buying a Toyota 4-Runner from Sherwood Park Toyota this last week. I made an internet inquiry and I received a very prompt reply. Anya responded to all our questio 4-Runner from Sherwood Park Toyota this last week. I made an internet inquiry and I received a very prompt reply. Anya responded to all our questions thoroughly and made us feel at ease before we even met her. When we arrived on the day of the purchase the car was ready for delivery and Anya completely answered all our questions about our new car. We also found Greg in the finance department to be extremely helpful and knowledgable. Usually buying a car can be a stressful experience, but Anya and the staff at Sherwood Park could not have made it more pleasant and I look forward to recommending them to my friends. More
When we first started considering a new Toyota Rav4, we contacted another dealer in Edmonton. One wouldn't move much on price and had a lot of extra fees and wouldn't give us the final price and just press contacted another dealer in Edmonton. One wouldn't move much on price and had a lot of extra fees and wouldn't give us the final price and just pressured for more and more add-ons we didn't really want or need. Another dealer in Edmonton had an attitude and behaviour that would be more appropriate for some bargain-basement used car dealership (the kind of place where they roll back the odometer and lie about the accident it was in where it was written off as a total loss) - he was nice enough to offer to throw in for free the floor mats that come free with the car anyway. Then we saw a base model RAV4 with an upgrade package at a good price at Sherwood Park Toyota and my husband started speaking online to Anya. She was happy to give us the total price and find out exactly what we wanted and needed and did NOT try to push us to more, more, more. Dealing with her was very relaxed and pressure-free, but she is extremely knowledgeable and gave us the facts in detail about the different models and their features without making us feel like she was pushing us to buy more than we needed. In the end we wound up choosing to go a step up and bought a beautiful RAV4 XLE AWD. Lateasha was very clear and concise about the financing options and how much everything would cost and we wound up getting a 3-year term with an additional 4 years full service and warranty (for a total of 7 years with everything covered). We then went out to our new RAV4 and Anya showed me where everything is and how to work it (the heated seats are divine!) so that when I left with the vehicle I felt comfortable with the controls and gadgets. I don't have a decent cell phone right now; so she said if I get one to come back and she'll set up the bluetooth for me. This was my first experience buying a car that wasn't just new-to-me and it seemed absolutely effortless! That used-car worthy salesman? He tried saying that the price Anya gave us wasn't the price, it would be PLUS the cost to fill up the tank, PLUS the cost to clean it, and a whole bunch of other plusses. Anya is the one who told us that the floor mats that he was willing to throw in for free came with the car for no additional charge! The only PLUS was the excellent and sincere service we got from both Anya and Lateasha. If you want to buy a New Toyota, save your time and energy and just go straight to Sherwood Park - you won't be sorry! More