
Sherwood Park Toyota
Sherwood Park, AB
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great experience! Fantastic experience dealing with Anya. She was very responsive over email and handled ask of my requests and questions. I drove over 300 km to Fantastic experience dealing with Anya. She was very responsive over email and handled ask of my requests and questions. I drove over 300 km to buy my Highlander from Anya. Well worth the drive!! More
An honest, decent, respectable dealership exists! My dad always told me never to go to a dealership. My husband and I were sick of buying cheap low quality second hand cars; we went through 4 cars in My dad always told me never to go to a dealership. My husband and I were sick of buying cheap low quality second hand cars; we went through 4 cars in 5 months. Each time we bought a car, 2 weeks later major repairs were needed, costing more than the car itself. We had been to several other dealerships before, and always felt uncomfortable, rushed and pressured. We came to a breaking point after the 4th broken vehicle, and decided to come to ShPk Toyota. It felt so normal there, everyone was incredibly friendly. Sophear Vong was our salesman, he was very relaxed, excellent, easy to deal with, and made to feel very welcomed. He wasn't pushy, actually told us to slow down and think about what we were buying (we thoroughly researched our amazing 2014 Toyota Corolla). More
Excellent knowledge of the new 4Runners, inside and out!!! Dom did a great job explaining all of the features of the 2014 4Runner and made it clear he is always available to answer questions! Dom did a great job explaining all of the features of the 2014 4Runner and made it clear he is always available to answer questions! More
Stress and frustration Had a great time dealing with my sales person and the sales manager but their is something seriously wrong with the culture of entitlement with the fi Had a great time dealing with my sales person and the sales manager but their is something seriously wrong with the culture of entitlement with the finance department. Rude, arrogant and no communication skills is how best to describe them. I sincerely encourage everyone to get financing elsewhere first. A great waste of time thought. I'd think twice before using this dealership. More
Great Service, Great Price! My buying experience could not have been better! Owen was helpful, friendly and instilled confidence in my choices by being a trusted advisor rather My buying experience could not have been better! Owen was helpful, friendly and instilled confidence in my choices by being a trusted advisor rather than a 'salesman'. He told me that his job was to change how I think of 'salesmen' and he accomplished that! The management team members that I spoke with were great too. They knew I was buying a car and they knew I could choose to buy it anywhere but with their insistence on my satisfaction they convinced me to buy my 2014 Venza from them. Eddie was professional and assured me that financing would be uncomplicated and it was. I met with Eddie, late evening for my initial paperwork and application and I heard back from Jennifer Roy the next morning before 9:30 am. The follow up was fantastic! I want to thank each person that I interacted with and I know where I will be sending my people to buy their next vehicle. I live in Wetaskiwin and I will be back to service my vehicle in Sherwood Park because I am confident that the service department will meet and exceed my expectations too! More
Buying a car- made easy! Dealing with Art and his staff at Sherwood Toyota made a bad situation not only bearable, but Enjoyable ! I look forward to a future of great service Dealing with Art and his staff at Sherwood Toyota made a bad situation not only bearable, but Enjoyable ! I look forward to a future of great service and assistance from a very helpful staff ! More
Great Service and Very Helpful Mike was great to deal with, worked hard at getting the me best price (no dealers could match). Kept in contact and made sure i knew everything. Mike was great to deal with, worked hard at getting the me best price (no dealers could match). Kept in contact and made sure i knew everything. More
Best Car Purchase Experience Ever! I recently purchased a 2014 Scion FRS from Sherwood Park Toyota after my Acura started having engine problems around the 400,000km mark. I was greeted I recently purchased a 2014 Scion FRS from Sherwood Park Toyota after my Acura started having engine problems around the 400,000km mark. I was greeted in the parking lot in under 1 minute by Kathleen Cook. She was extremely polite, courteous, and knowledgeable about both the specific vehicle and the whole brand in general. She got me a coffee (a few of them actually lol) and took the time to go over all the features with me, get me in the seat and get a feel for it, and out for a test drive. From start to finish it took about 4-5 hours from me arriving at the dealership, to me driving it home. The sales managers and all other staff were very polite, and they got me down to a payment I could afford at a good interest rate. Kathleen went above and beyond her duty, helping me find a much better insurance company, and even driving me personally to get my FRS registered, and has continued to help me out to this day. Overall I've been very pleased with my experience with Sherwood Park Toyota from start to finish, and I would gladly recommend them to anyone looking for a new vehicle! More
First Class Dealership We got excellent services/finances from this dealership when we purchase a Toyota Corolla recently. Lina and Cathy handled our purchase/finance with p We got excellent services/finances from this dealership when we purchase a Toyota Corolla recently. Lina and Cathy handled our purchase/finance with professionalism, speediness and thoroughness and they explained with excellent clarity and knowledge of the vehicle; additional options purchased and the agreement made. The Corolla was delivered on time. We were very pleased with them and the dealership. Strongly recommend this dealership. More
very very bad people, don't go! I was there to look around and shop around before I can decide but I was cornered and forced to sign purchase invoice. Manager's exact words " I get I was there to look around and shop around before I can decide but I was cornered and forced to sign purchase invoice. Manager's exact words " I get excited when people buy car dont think I am pressuring you in to this sale" Toyota better train their people professionally rather than treating their loyal customer. I owned Toyota for the past 13 years as well as my family owned toyota product. If this is what the service is then I will never again get another toyota. Toyota better do something about this. More