Sherwood Park Toyota
Sherwood Park, AB
Filter Reviews by Keyword
By Type
Showing 1,031 reviews
Extremely happy and impressed As a car enthusiast, I have done a fair share of research and visited a good number of dealerships along the way....from top to bottom the customer se As a car enthusiast, I have done a fair share of research and visited a good number of dealerships along the way....from top to bottom the customer service absolutely rocks at this Toyota dealership. I first met Mavy and was quickly amazed at his easy going nature: zero tactics, no pressure and no xxxxxxx around. My fiancee looked forward to meeting with him because she felt comfortable and she hates sales people since we've met every single type. The FRS had peaked my interest and Mavy was calm and collected with my demands and I sure as xxxx didn't make it easy on him. We took several weeks to iron out the details and he even took over my file when it came to financing when others had dropped the ball and it looked like I had to go somewhere else at one point...he had stepped up big time. Ivan went over the FRS when I took delivery of it and his incredible vehicle knowledge was fantastic. Very personable guy and was awesome to deal with. Despite the wait, I am extremely happy with my purchase and it is without a doubt, Mavy was the reason I chose Sherwood Park Toyota and I will refer people to this dealership because of him. Thanks again Mavy and Ivan. Travis More
Sale/Service/shuttle!!!! I'm a recent customer of this dealer and I've had great experiences, the first was when I bought my used car sold by Domagoj Culjak, friendly in deali I'm a recent customer of this dealer and I've had great experiences, the first was when I bought my used car sold by Domagoj Culjak, friendly in dealing with knowledge and mastery of the technical language of the vehicle which inspired confidence for the purchase of the car, I was in another oppurtunity to do maintenance and I could chat with him and was just as friendly as when I met him on Thanksgiving; this time my Service Advisor Spicer Cale was just as friendly in dealing with this short review and I appreciate the attention and explanations for the work done to the vehicle, thank you very much for your time to them. The shuttle service was very fast, professional and friendly in dealing all the way, also my appreciation!! PS: By the way, I can not find this shuttle driver on the website, if this, my mistake not find it, but if not please everyone should incorporate More
Service at Toyota I had previously tried to get quick oil service at Toyota but always forgot to make an appointment so was never able to and always ended up using Mr. I had previously tried to get quick oil service at Toyota but always forgot to make an appointment so was never able to and always ended up using Mr. Lube. Merilee got me in right away without an appointment, the service was awesome and it was cheaper than Mr. Lube. More
great experience! Fantastic experience dealing with Anya. She was very responsive over email and handled ask of my requests and questions. I drove over 300 km to Fantastic experience dealing with Anya. She was very responsive over email and handled ask of my requests and questions. I drove over 300 km to buy my Highlander from Anya. Well worth the drive!! More
Excellent knowledge of the new 4Runners, inside and out!!! Dom did a great job explaining all of the features of the 2014 4Runner and made it clear he is always available to answer questions! Dom did a great job explaining all of the features of the 2014 4Runner and made it clear he is always available to answer questions! More
An honest, decent, respectable dealership exists! My dad always told me never to go to a dealership. My husband and I were sick of buying cheap low quality second hand cars; we went through 4 cars in My dad always told me never to go to a dealership. My husband and I were sick of buying cheap low quality second hand cars; we went through 4 cars in 5 months. Each time we bought a car, 2 weeks later major repairs were needed, costing more than the car itself. We had been to several other dealerships before, and always felt uncomfortable, rushed and pressured. We came to a breaking point after the 4th broken vehicle, and decided to come to ShPk Toyota. It felt so normal there, everyone was incredibly friendly. Sophear Vong was our salesman, he was very relaxed, excellent, easy to deal with, and made to feel very welcomed. He wasn't pushy, actually told us to slow down and think about what we were buying (we thoroughly researched our amazing 2014 Toyota Corolla). More
Stress and frustration Had a great time dealing with my sales person and the sales manager but their is something seriously wrong with the culture of entitlement with the fi Had a great time dealing with my sales person and the sales manager but their is something seriously wrong with the culture of entitlement with the finance department. Rude, arrogant and no communication skills is how best to describe them. I sincerely encourage everyone to get financing elsewhere first. A great waste of time thought. I'd think twice before using this dealership. More
Great Service, Great Price! My buying experience could not have been better! Owen was helpful, friendly and instilled confidence in my choices by being a trusted advisor rather My buying experience could not have been better! Owen was helpful, friendly and instilled confidence in my choices by being a trusted advisor rather than a 'salesman'. He told me that his job was to change how I think of 'salesmen' and he accomplished that! The management team members that I spoke with were great too. They knew I was buying a car and they knew I could choose to buy it anywhere but with their insistence on my satisfaction they convinced me to buy my 2014 Venza from them. Eddie was professional and assured me that financing would be uncomplicated and it was. I met with Eddie, late evening for my initial paperwork and application and I heard back from Jennifer Roy the next morning before 9:30 am. The follow up was fantastic! I want to thank each person that I interacted with and I know where I will be sending my people to buy their next vehicle. I live in Wetaskiwin and I will be back to service my vehicle in Sherwood Park because I am confident that the service department will meet and exceed my expectations too! More
Buying a car- made easy! Dealing with Art and his staff at Sherwood Toyota made a bad situation not only bearable, but Enjoyable ! I look forward to a future of great service Dealing with Art and his staff at Sherwood Toyota made a bad situation not only bearable, but Enjoyable ! I look forward to a future of great service and assistance from a very helpful staff ! More
Great Service and Very Helpful Mike was great to deal with, worked hard at getting the me best price (no dealers could match). Kept in contact and made sure i knew everything. Mike was great to deal with, worked hard at getting the me best price (no dealers could match). Kept in contact and made sure i knew everything. More