Sherwood Park Toyota

One of the worst experiences at an auto dealer If I could give no stars I would. Horrible service...kept getting passed onto different salesmen... Salesmen rude, had last one say "I don't care If I could give no stars I would. Horrible service...kept getting passed onto different salesmen... Salesmen rude, had last one say "I don't care what the other guy said. You are with me today". Vehicle not ready, twice, when had appointments to see it... Filthy when finally brought out. Had to wait for an hour so they could find it in the lot the first time. The inspection was not done, as promised, twice. Insulting low-ball offer on my trade in...using "auction market" prices as their "guideline". Tried to talk with manager about all of this but no response. Filed a more detailed complaint with better business bureau. More

Salesperson Ivan Kegalj I just purchased a 2013 Corolla from this dealership and my salesman Ivan Kegalj is absolutely deserving of being commended with respect to the profes I just purchased a 2013 Corolla from this dealership and my salesman Ivan Kegalj is absolutely deserving of being commended with respect to the professional integrity, knowledge, honesty and personable-ness with which he displays in his line of work :). His gentle, down to earth approach and motivation and interest he exhibited with me, a new customer to Toyota, I felt, had to be recognized. His honest approach was very informative for me to make my decision; he knew every detail about the different cars, models, and makes and showed an astute understanding of what could help me best meet my needs at a fair price. His energy and enthusiasm to help and attention to meticulous detail spoke loudly to me from the moment I interacted with him. With such leadership attributes I have witnessed; I know you will do well in your career :). I wish you every success. Beyond a doubt, I would recommend Ivan and return to him myself for future purchases in a heartbeat. best, Dr. Lisa Adams More

Excellent service...Went above and beyond for us!! We just purchased a Toyota Tacoma 4X4 from Sherwood Park Toyota. We looked at other trucks and the Tundra by far was the better choice. Our sales rep We just purchased a Toyota Tacoma 4X4 from Sherwood Park Toyota. We looked at other trucks and the Tundra by far was the better choice. Our sales rep Sarb was very efficient, friendly and professional. Donna made it stress free and we will go back to Sherwood Park Toyota to purchase my new ride. More

Happy truck driver Toyota Sherwood park very friendly service ....and I'm very happy with my Tacoma truck drives like a dream....thank you I'm glad I choose your dealers Toyota Sherwood park very friendly service ....and I'm very happy with my Tacoma truck drives like a dream....thank you I'm glad I choose your dealership the service was great and you went out of your way to sever us even kept you after hours great to deal with Cameron the sales rep but he was even more then just for sales dealt with all the extras ..thank you again I love my Toyota More

First Time Buy! I had a great experience at Sherwood Park Toyota. The staff were incredibly friendly and helpful and made for a stress-free first time buy! I had a great experience at Sherwood Park Toyota. The staff were incredibly friendly and helpful and made for a stress-free first time buy! More

Buying a car at Sherwood Park Toyota So we bought our Toyota Highlander this year from Sherwood Park Toyota, after shopping around a little. Our sales rep, Justin, was very professional a So we bought our Toyota Highlander this year from Sherwood Park Toyota, after shopping around a little. Our sales rep, Justin, was very professional and efficient. He got us a good deal on the car price and accessories, was very patient and helpful with all of our questions, made us feel very comfortable during the test drive and got me in for a quick check up during my lunch time, when I thought something was wrong with the car. He even had a car waiting to take me back to work, in case this was going to take long. Also, the financial guys were very nice and accommodating, even staying late to finish the paper works. As long as they get us the remote starter before winter, I will say that buying our car at Sherwood Park Toyota was an overall good experience and the after sales services, so far, have been great. Thank you guys and keep up the good work. More

2014 4Runner!! LOVE IT!! I phoned Cam and told him that my husband and I would be coming from 2 hrs out of town test drive a 4Runner. He was very accommodating and had the Veh I phoned Cam and told him that my husband and I would be coming from 2 hrs out of town test drive a 4Runner. He was very accommodating and had the Vehicle waiting for us, We loved it so much that we took it home that day! Cam had it detailed and ready in no time...I highly recommend dealing with Cam as he will go the extra mile to make sure his customers are happy and taken care of! He even went as far to get in touch with us days later to make sure we are happy with our purchase! If you go to Sherwood Park Toyota make sure to ask for Cam!! More

2014 RAV4 Excellent knowledge about cars, very easy to talk and stress free, understand what I need and can give right suggestions for me, very frankly, so no t Excellent knowledge about cars, very easy to talk and stress free, understand what I need and can give right suggestions for me, very frankly, so no time wasted on trick! Right guy for me!! More

2 Thumbs up! 2014 Toyota Corolla Immediately we were greeted by Cameron he tried to contact the first person we had asked for. We ended up dealing with Cameron in the end and I was s Immediately we were greeted by Cameron he tried to contact the first person we had asked for. We ended up dealing with Cameron in the end and I was surprised how easy the process was. I had expected service to be sub par not from Cameron but in general as I was very Leary about payments and options. Cameron obviously cares about his clients and provides excellent service and knowledge. Humor and the laid back approach is exactly the way to have a client leave with a brand new car as it's less intimidating and less pressure is always a good way to go. I could go on and on gushing about my experience but a high level of customer service speaks for itself and is appreciated. I am in the service industry and expect nothing less as a customer or client. I was equally impressed with follow up. Thus too showing commitment to service! Thank you Cameron :) Amber Maxwell More

Wonderful Experience 10 out of 10 We were very impressed with the friendliness and enthusiasm of Ryian, as soon as we walked up to the door he held it open for us asked us how we were We were very impressed with the friendliness and enthusiasm of Ryian, as soon as we walked up to the door he held it open for us asked us how we were and how he could help make our day even better. He was very warm and personable with no pressure just very relaxed. He made sure that we were comfortable with the Rave 4 we wanted to purchase and assured me that everything would be ready for me when I came to pick it up. He walked me through every step on how it worked, showed me how to set up my phone on blue tooth and how to add favorites. He is a wonderful sales person one of the best I have yet to meet in the sales profession. Any question we had if he did not know the answer he would find some one that did which made our deal that much more pleasant and enjoyable. THANK YOU RYIAN!!!!! The dealership is very clean friendly and the staff is always there to answer questions if a person has any. I would not give it a second thought of coming back to purchase a second vehicle again in the future or recommend anyone family, friends or any one asking where they could buy an awesome vehicle. More