Sherwood Park Toyota
Sherwood Park, AB
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Ivan the Incredible This is our second visit to Sherwood Park Toyota and the first time working with Ivan. He took care of us from the moment we walked in. He was knowled This is our second visit to Sherwood Park Toyota and the first time working with Ivan. He took care of us from the moment we walked in. He was knowledgeable, thorough and quickly built a personal connection to both my family and I. He was able to walk me though all of the options available and was open and honest about what the process would be. I was impressed by how direct he was with nailing exactly what I needed and wanted without making me feel any pressure. There are no "sales tactics" with Ivan, just personal service. Once we figured out what I was going with, Juliana took over in Finance. She was awesome as well! Juliana was quick, easy to follow and, again, no pressure with any of the "extras" that normally follow in the finance office. She took time to connect with both of my sons and we felt really at home with her. Lastly, I can say without a doubt that Ivan did the best job with the delivery, walk-through and final handshake that I've ever had (and that's with 6 new vehicles!) I can unequivocally recommend Ivan, Juliana and the SP Toyota staff to anyone. He even offered me chocolate... More
Long Range Delivery! Just purchased a new Toyota Rav 4 from Sherwood Park Toyota after my 2012 was damaged by hail. Richard Chicoine was extremely helpful and put us at ea Just purchased a new Toyota Rav 4 from Sherwood Park Toyota after my 2012 was damaged by hail. Richard Chicoine was extremely helpful and put us at ease throughout the whole process. He took the time to go over everything with us and answered all our questions. We were in a time crunch and Richard put off a personal matter to make sure we fully understood the deal. He even delivered our new vehicle to Fort McMurray free of charge! We were so appreciative to have such great customer service! Highly recommend this dealership and Richard. More
Outstanding Service I built my Tacoma online and requested quotes from a dozen dealers in western Canada. Anya was the first to reply, and the ONLY one to reply with a q I built my Tacoma online and requested quotes from a dozen dealers in western Canada. Anya was the first to reply, and the ONLY one to reply with a quote. The others ignored the request and replied with phone numbers. She answered emails promptly, and even though I didn't, she was never pushy or impatient. She made this one of the easiest, most pleasant purchases of any kind I've made in a long time. I got exactly the truck I ordered, for exactly the price she quoted. I'll definitely be back for my next vehicle. More
Where's my money? Paid off my car the same day as a payment was due. The nice people at Sherwood Park Toyota told me that they would refund the account. Six weeks past Paid off my car the same day as a payment was due. The nice people at Sherwood Park Toyota told me that they would refund the account. Six weeks past and I phoned them to find out what was going on with my extra payment. Was told that I would have to get in contact with Toyota Canada. Phoned Toyota Canada and was informed this was totally a dealer problem and they would have to deal with it. Phoned back the dealership to be told in a very unprofessional way that I would not be getting my extra payment back. I guess that Art and the fine people at his dealership needed the $326. more than me and my five children. More
Top notch service, could not be better. 100/100 We found the whole experience of buying our new Toyota, very good. Karan Singh was informative, knowledgable and extremely helpful, a very ple We found the whole experience of buying our new Toyota, very good. Karan Singh was informative, knowledgable and extremely helpful, a very pleasant young man. More
Great New Vehicle Purchasing Exprience We went into Sherwood Park Toyota with a very specific vehicle in mind. Cam did a great job of showing us our options and making sure that I would hav We went into Sherwood Park Toyota with a very specific vehicle in mind. Cam did a great job of showing us our options and making sure that I would have everything I really wanted in a vehicle! He wasn't pushy, which is an expirience I have had at many other dealerships, but gave us time to think over the purchase and be sure we were ready before jumping in. I felt that he was really truly interested in getting me the best possible deal, and making this new vehicle work for me. Great sales rep, who was easy to talk to and actually understood my needs for a new vehicle! The entire staff were very accomodating and friendly. Finacance did an excellent job of breaking down all of the costs for us so I knew exactly what I was paying for and how to best protect my new vehicle. My entire expirience at Sherwood Park Toyota was refreshing. I will be recommending them to my friends and family in the future! Thanks again! More
Regular Service I was very impressed with Aman during my service today. He emailed my quote promptly and not only got my car out early, but it was cheaper than quoted I was very impressed with Aman during my service today. He emailed my quote promptly and not only got my car out early, but it was cheaper than quoted! I really appreciate that he didn't try to push other recommended services. I will be going back in for my next appointment promptly. Thanks! More
Excellent Service Carolyn - thanks very much the quick turn around on the alignment and service. With SP Toyota you can ask the impossible and it generally happens. gre Carolyn - thanks very much the quick turn around on the alignment and service. With SP Toyota you can ask the impossible and it generally happens. great work. More
2014 4RUNNER LIMITED=AWESOME! Got a 2014 4runner limited from this dealership and i love it, Cam is recommended to me by a coworker and he did not fail, had awesome experience and Got a 2014 4runner limited from this dealership and i love it, Cam is recommended to me by a coworker and he did not fail, had awesome experience and services from booking a test drive into financing and the actual showing-off of the vehicle. Every detail of 4runner limited is discussed and i think i made a right choice of choosing Cam as my dealer, i will recommend this guy to anyone i know who is planning to get a vehicle.. thanks Cam and Juliana (finance) More
Exceptional from start to finish From Owen to Chris T to Juliana in finance our experience was exceptional. Every promise made was kept and everyone one went above and beyond to ensu From Owen to Chris T to Juliana in finance our experience was exceptional. Every promise made was kept and everyone one went above and beyond to ensure our entire experience was open and above board, Juliana in finance was completely forthcoming, open and honest in regard to exactly how much the payments would be. Overall this was the best vehicle buying experience I have had in Alberta since we moved here. So different from my husband's and my horrid experience last year at Sherwood Park Hyundai. I would highly recommend anyone looking for a new or used vehicle to definitely go to Sherwood Park Toyota More