Sherwood Park Toyota
Sherwood Park, AB
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Excellent service and new car buying experience Bought 2015 Toyota Venza and had a great experience dealing with Ivan Kegalj. We received excellent service and Ivan have great knowledge about Toyota Bought 2015 Toyota Venza and had a great experience dealing with Ivan Kegalj. We received excellent service and Ivan have great knowledge about Toyota products. More
"Customer for Life" I would like express my sincere appreciation for Don Khan the Service Manager at SP Toyota. Don is a true "GEM" Guest Experience manager and his actio I would like express my sincere appreciation for Don Khan the Service Manager at SP Toyota. Don is a true "GEM" Guest Experience manager and his actions speak louder than words.I previously had the pleasure of getting exceptional personalized service from him when he used to be the Manager in Parts department . Before he became the Service Manager,I had some unsatisfactory service experience while servicing my Toyota that led to me being unhappy with SP Toyota.I was hesitant to take my concerns to SP Toyota due to changes in personnel.Recently,after getting to know that Don has joined the service department I brought my concerns to him.He invited me to the dealership where I had a one on one conversation with him.He took the time off his busy schedule to listen to me and address my concerns .Don booked my service appointment himself and provided me with an amicable solution. I wish there were more people like Don who are open and honest and willing to listen to genuine concerns of loyal customers like me. I would also like to recognize ,Cale(Service Advisor),Aman (Service Advisor)Jan(Shuttle Driver) for their exceptional personalized service . More
Carolyn Ckozinko, review of her service to me, the customer, CAROLYN Ckozinko, at SherWood Park Toyota has been receiving me and taking care of my car needs ever since I bought a 2014 Toyota Camry a year and a h CAROLYN Ckozinko, at SherWood Park Toyota has been receiving me and taking care of my car needs ever since I bought a 2014 Toyota Camry a year and a half ago. I have found her most pleasant and competant. She knows a lot about how to get the right service for the problems I have explained to her. She understands the problems and solutions. She is courteous and even fun and takes the pain out of car service with her sense of humor. I have grown to really like her and trust her. A more ideal service manager I could not imagine. She is the reason I keep coming back to SP Toyota. Dan Butler 11Galaxie Way, SP. T: 467 3897 More
Great Place! We had just began shopping for a new vehicle and Sherwood Toyota was our first stop and only stop. The people there go above and beyond! Karan was the We had just began shopping for a new vehicle and Sherwood Toyota was our first stop and only stop. The people there go above and beyond! Karan was the best sales person we have ever dealt with so helpful and pleasant!...They do it all for you! More
Great Advice on aftermarket products! Draper really gets customer service! He stuck with us to explore various options and make the appropriate recommendations. 100% Satisfied with Draper Draper really gets customer service! He stuck with us to explore various options and make the appropriate recommendations. 100% Satisfied with Draper and the Parts he had installed for our custom FJ. Don't think about talking to another dealrship -- ask Draper and you'll be impressed. More
Good experiance We enjoyed buying from Sherwood park Toyota. The sales employee Franco was great. We have bought may cars and this was one of the best experiance we We enjoyed buying from Sherwood park Toyota. The sales employee Franco was great. We have bought may cars and this was one of the best experiance we had buying a car. Love our new 4runner. More
Good Experience with Ivan Although we ended up not buying the vehicle, Ivan was extremely helpful in showing my son and I the vehicle we were interested in, including bringing Although we ended up not buying the vehicle, Ivan was extremely helpful in showing my son and I the vehicle we were interested in, including bringing it inside and warming it up prior to our visit on several occasions. More
RYIAN gave us an excellent service. He is a pleasant guy. Thx to Ryian, Hussein, Sneil and Donna for their great help in making our Highlander purchase comfortably smooth. Great bunch of guys at SP TOYOTA. Thx to Ryian, Hussein, Sneil and Donna for their great help in making our Highlander purchase comfortably smooth. Great bunch of guys at SP TOYOTA. Looking fwd to an equally great service and attention from their SERVICE DEPT. More
Great Service from Carolyn Carolyn has been my service advisor for the last few times. I trust her advice and appreciate her willingness to hear my opinion on the work that nee Carolyn has been my service advisor for the last few times. I trust her advice and appreciate her willingness to hear my opinion on the work that needs to be done. She is a lovely lady with a great sense of humor and excellent customer servcies skills. I will endeavor to pick the right service bay to ensure that Carolyn is my service advisor again. Thanks for all you assistance!! Maria More
ECP Oil Change Service Dropped in today for an oil change, etc. Ended up with Carolyn as my Service Advisor, although not scheduled for service she said they could probably Dropped in today for an oil change, etc. Ended up with Carolyn as my Service Advisor, although not scheduled for service she said they could probably get it done in about 30 mins. I didn't time it but it certainly was close to the 30 minutes. Also asked for my tire pressure to be topped up and it was written on the service request for but I think the guys missed it as when I got home I checked the tire pressure and it had not been topped up. Emailed Carolyn about this and she said to just drop in when I was in the area and she would get that fixed right away. They also noticed my cracked windshield and provided a very reasonable quote to replace that, which I will do after the stones have been picked up in Sherwood Park in the late spring. I will make sure in the future that I try to get Carolyn as my service advisor. More