Sherwood Park Toyota

A New Corolla! Thanks Ryian for all your help getting me my new car! You went above and beyond to get it for me in my short time frame and walked me through all the Thanks Ryian for all your help getting me my new car! You went above and beyond to get it for me in my short time frame and walked me through all the new features. Sherwood Park Toyota is lucky to have you as part of their staff. More

Most Awesome Dealership is friendly and attentive. Anya our salesperson was a very efficient and knowledgeable. She has great people skills and u would highly reco Dealership is friendly and attentive. Anya our salesperson was a very efficient and knowledgeable. She has great people skills and u would highly recommend her to my friends and family!!! More

Service Department Ineptitude Brought our 2009 Corolla XRS in to have our winter tires replaced with our summer tires and to have a LOF and transmission fluid flush completed. Deal Brought our 2009 Corolla XRS in to have our winter tires replaced with our summer tires and to have a LOF and transmission fluid flush completed. Dealership had a special on to replace windshields which we took advantage of. My fiancee picked the car up later that day and noticed that the rain drip moulding along the passenger side doors had come loose. She had to pull over on the Henday (in the rain) and grab it to prevent it from flying away or causing an accident. She got home and the tire pressure sensor started going on and off. Checked the levels and they were all fine. Contacted the dealership and the earliest they could accommodate us was six days - service tech "admitted" to me that they had overbooked their service appointments badly and were trying to catch up. Booked the appointment on April 24th for today and requested that my fiancee be listed on the shuttle into the city. Fiancee dropped the car off this morning right on time and had to wait 70 MINUTES for the shuttle. She arrived almost two hours late for work at a busy mental health clinic and has been warned that she could face reprimand. We purchased our car from the SPT location in 2013 and dealt with Bob Thompson who was great. The service department appears totally uncoordinated and inept. Service isn't completed properly, very likely because of overbooking and the desire to try getting as many vehicles serviced ASAP. Quality and customer service certainly take a back seat in comparison to the dealership trying to process as many vehicles in as short a time possible. This is the second time that we have had to bring our Corolla in for a SECOND time because service was not carried out properly. We won't be returning to SPT and will not be recommending the dealership to anyone. - A 15-year former Toyota customer More

Used car purchase Dealing with Anya has been a most pleasant experience. Separately we each decided that this car would be sold and Anya worked very hard to make this Dealing with Anya has been a most pleasant experience. Separately we each decided that this car would be sold and Anya worked very hard to make this deal a reality. I would recommend Anya to anyone looking to purchase a Toyota. Owen was very good in the Finance dept and did an excellent job of explaining what our choices were. More

Good Experience Best experience buying a new car. Ivan did a excellent job. Jennifer was very professional and very thorough. She is very well organized. They all t Best experience buying a new car. Ivan did a excellent job. Jennifer was very professional and very thorough. She is very well organized. They all treated me with respect. More

Great Customer Service. Anya was very professional, and I appreciate all of her help. I appreciate that she was so tolerant of me. I was very back and forth, couldn't make up Anya was very professional, and I appreciate all of her help. I appreciate that she was so tolerant of me. I was very back and forth, couldn't make up my mind. More

Offered 2 years of free Oil changes I bought my car here last year. There were some issues (bald tires, burnt out break lights, missing tire pressure sensors, dirty interior and exterio I bought my car here last year. There were some issues (bald tires, burnt out break lights, missing tire pressure sensors, dirty interior and exterior). After posting a negative review to this site, Dave the sales manager agreed to give me 2 years of free oil changes, full detail and replace the missing tire sensor (that they knew was missing all along, but thought it would be easier to lie to me and say the tires were low on air, not that they were missing the sensor) as long as I removed my review from this site. So I changed my review to a positive one. Several months later I called to get the missing tire sensor and free oil change. I was told there was nothing mentioned on my file. I complained and Dave called me back. Dave said they didn't give me the free oil changes because my review was still on the site and he was looking at it (clearly he was lying as my negative review WAS removed). Stay away from these crooks. They sell unsafe cars and don't follow through on their word. This is the worst dealership I've dealt with. More

Excellent to work with, prompt and organiized. I contacted the dealer via the web and got Anya as my sales representative. She was very courteous, knowledgeable and easy to talk too. We quickly w I contacted the dealer via the web and got Anya as my sales representative. She was very courteous, knowledgeable and easy to talk too. We quickly were able to find the truck I was looking for on the lot and I was able to make the complete transaction that same day. When the time came to bring the truck home she went over all functions and features and in great detail. Overall she went above and beyond to make for a smooth very easy to deal with sale. I would recommend her to anyone considering purchasing a new Toyota product. I have purchased many new vehicles in the past of varying brands and this was by far the best sales experience I have ever encountered! More

No pressure just professionalism! We worked with Anya to explore options for a new Toyota. She was professional, very responsive and we felt she went above and beyond in providing ass We worked with Anya to explore options for a new Toyota. She was professional, very responsive and we felt she went above and beyond in providing assistance. We are from the Yukon so all of our contacts were long distance, starting when we were wintering in Arizona. Through all of the contacts we felt well informed and never pressured. We highly recommend her to folks considering a Toyota. More

I love my 4Runner! I had an amazing experience on buying my first ever car, all thanks to Sherwood Park Toyota and especially to Ryian Galdo. He was very personable, goo I had an amazing experience on buying my first ever car, all thanks to Sherwood Park Toyota and especially to Ryian Galdo. He was very personable, good communicator, and overall a good salesperson. My friends always told me to be safe in buying a car but Ryian changed my perspective. Everything was so laidback and no pressure. I am happy with everything and with my fantastic and beautiful 4Runner!! I will definitely recommend my family and friends to Ryian. More