Sherwood Park Toyota

Best car buying experience to date! My wife and I intitally stared talking with Ryian about purchasing a new 4Runner for her. Ryian was wonderful to deal with; very friendly, polite, kno My wife and I intitally stared talking with Ryian about purchasing a new 4Runner for her. Ryian was wonderful to deal with; very friendly, polite, knowledgeable, and if there was something he didn't know he would get it answered right away. Both my wife and I were so impressed dealing with Ryian about half way through purchasing our new 4Runner we decided to upgrade my Tundra as well. We have both purchased a few new vehicles before this trip in to Sherwood Park Toyota, and this was by far the best car buying experience either of us have had. Thanks again Ryian! More

Awesome in every way it could be. I can't say that I have been in to a dealership that had me enjoy the experience so much. Although when entering the establishment, you still feel lik I can't say that I have been in to a dealership that had me enjoy the experience so much. Although when entering the establishment, you still feel like your about to get attacked by sharks, the feeling quickly goes away once someone begins to help you find what you need. In my wife's and my case, this was simply purchasing the cars we had already decided on. The reason I initially came to Sherwood Park Toyota was because I was annoyed and upset with the previous Toyota dealership I had gone to. So, after arriving and being treated well after getting to Sherwood Toyota, I was happy I had taken the time to travel there. The gentleman who helped us was knowledgable (and when he didn't know, he found out for us) and extremely polite. I highly recommend asking for Dom C. in online sales if you go. Otherwise, the site is clean and well presents the cars they sell, and I enjoyed my experience in purchasing two new cars. More

#rd time a charm 3rd time a charm, this was the 3 lease for me through our company. The first 2 were here’s your keys and thanks for the monthly payments, no walk thr 3rd time a charm, this was the 3 lease for me through our company. The first 2 were here’s your keys and thanks for the monthly payments, no walk through at all. When I got my 3rd lease, Anya spent the quality time to walk me through the options before I even got the lease then spent a good hour going through it all again. And it was all info that a new owner should know…warranty & the features (time well needed) and was always making sure I understood the vehicle. I think it was the best service I had ever received on getting/handling a lease in my 30+ years. More

Excellent service I was looking for new car as my lease coming to an end. I approached Chris -sales Manager and Aymen (sales associate) were very patient and helped me I was looking for new car as my lease coming to an end. I approached Chris -sales Manager and Aymen (sales associate) were very patient and helped me choosing a car. I did not even visited any other dealership. Environment was not into a pushy sale making a pleasant experience. The best thing I like was the follow up by the sales staff. More

Wonderful Very helpful and friendly. Found what I was looking for and was able to own it within a week! Was a Great price and great staff. Very helpful and friendly. Found what I was looking for and was able to own it within a week! Was a Great price and great staff. More

I wouldn’t recommend this dealer to anyone I dealt with Ivan through email about a 2013 Toyota Tacoma. He was very helpful in answering all the questions in a fast and timely manner. I live 400 I dealt with Ivan through email about a 2013 Toyota Tacoma. He was very helpful in answering all the questions in a fast and timely manner. I live 400 km away from Sherwood Park so I set up an appointment to come look at the truck and test drive it on Monday. When Monday came I went out looked at the truck it had a cracked windshield but he said they would change it for free and I agreed to purchase the truck. I put a deposit down and Owen had my financing looked after. He said I should have no problem getting approved on my own without a co-signer but this wasn’t the case. I returned home Monday to wait and find out when the financing was approved so I could go back out and get the truck. Tuesday went by and I heard nothing from Owen about my financing. On Wednesday morning Owen called saying I would need a co-signer so he emailed me the documents to sign and sent it back to him immediately after. I heard nothing the rest of the day or Thursday morning so I called Thursday afternoon at 2pm and Owen said he hasn’t even looked at the email yet and that he would call me back in an hour to tell me if the loan was approved I called at 5pm to ask if he had heard anything yet because I was wanting to get the truck Friday. He said he hasn’t heard anything yet and that he would call me by the end of the day. 8:30pm came along I haven’t heard a thing yet I called Owen said my financing was approved and that it was okay to come get the truck without my co-signer there. I made the 400km trip there to get the truck just to find out the windshield was not replaced as we agreed. Ivan took me into Owens office and brought John the sales manager into the office. He said he would give me a $250 credit for the windshield which was a complete joke because I recently replaced the windshield in my Silverado and it was $550. We sat in Owens office for one and a half hours filling out paper work and I finally had the keys in my hand. But then the director of finance Sneil came in saying we couldn’t take the truck and I made the 400km trip out there for nothing. I was outraged as he said it was okay to take the truck without the co-signer. Sneil agreed to have the truck delivered. I left empty handed. Ivan called the following Monday to say he would only bring the truck half way and I would have to come get it at 9pm at night. I said that wasn’t going to work because it was ridiculous so I decided to make another 400km trip out there to get the truck. I wouldn’t recommend this dealership to anyone the customer service is horrible and once they have your deposit good luck getting a hold of anyone with any questions or concerns you have. After my experience with this dealer I honestly don’t know how they are even still in business. More

Great experience Purchased my second Tundra from Anya, as with the first time, she did everything imaginable to get me into a new truck with a lower interest rate. I w Purchased my second Tundra from Anya, as with the first time, she did everything imaginable to get me into a new truck with a lower interest rate. I would absolutely recommend her to anyone looking for a new vehicle. More

2014 Toyota Corolla S I was very indecisive when I walked in and completely overwhelmed of buying my first car from a dealership. The cars I had in mind were luxurious, it I was very indecisive when I walked in and completely overwhelmed of buying my first car from a dealership. The cars I had in mind were luxurious, it had to match who I was and honestly ones I knew I wasn't able to afford. Ryian asked me questions to narrow down what I wanted and still gave my mind an opportunity to know the difference to what I "Want" and the car "Need" I was being a hardball in the end but he stayed professional, patient and smiled. I'll never forget the service and friendliness Ryian had provided! Ryian again, I thank you for my new car Bliss. I'm expecting on going to lots of adventures with her and yes she's a beautiful beast. More

2015 Corolla Fun Fun Fun Buying Experience! We have amazing experience buying our new 2015 Corolla CE, great deal with very good prof. sales and finance people including service. Thanks Ryian fo We have amazing experience buying our new 2015 Corolla CE, great deal with very good prof. sales and finance people including service. Thanks Ryian for all your help and follow ups. Also thank you for Jennifer H...a very good finance manager and special thanks to Amit Singh for a very appreciated good deal given to us! Goodluck and see you around! More

Know How To Treat A Customer I have leased my last three vehicles from this dealership. They welcome you at the door and do everything possible to assist you in making the right I have leased my last three vehicles from this dealership. They welcome you at the door and do everything possible to assist you in making the right choice for your lifestyle and budget. I visited a few different dealerships when I was originally looking and none of the other dealerships would give me the time of day (since I didn't have a man with me making the decisions). This customer service makes me come back each and every time and I always recommend Sherwood Park Toyota as the best place to buy. More