Sherwood Park Toyota

I would never go here. This dealership was a mess. We felt with so many employees I don't even remember any of their names. They said they locked down multiple vehicles at d This dealership was a mess. We felt with so many employees I don't even remember any of their names. They said they locked down multiple vehicles at different times but when it came to purchase they "accidently" sold them. This happened twice! It was very frustrating to be told you can buy a vehicle twice but then be told it's gone when it was time to pick it up. They rarely called when they said they would.....they would usually call the next day from the day they specified. Overall I wouldn't recommend this dealership to anyone as other have poor service from them too. More

New 2015 Corolla I just purchased a new 2015 corolla, I was very impressed when discussing my purchase with Anya Dickerson. She made purchasing a new car enjoyable, Af I just purchased a new 2015 corolla, I was very impressed when discussing my purchase with Anya Dickerson. She made purchasing a new car enjoyable, After visiting at least 5 other dealerships, I found the one to deal with and the person to talk to! Thanks Anya. Trent More

3 strikes you're out! Went to buy a NEW vehicle in June/15... Passed off to Charles who was not only completely inept but insulting and demeaning, left me sitting in a cubi Went to buy a NEW vehicle in June/15... Passed off to Charles who was not only completely inept but insulting and demeaning, left me sitting in a cubicle for over an hour while he "went to see what they could do with my ok trade " when he was actually dealing with someone else. I couldn't even leave cuz he misplaced my keys. Had to hunt down MY vehicle in the back lot after they took it for a drive without my consent (said they were just looking at it to appraise)...changed all the settings etc. E-mailed Art who actually called back and reassured me enough I thought i'd give them another chance... BIG MISTAKE! Went back in October to consider a USED vehicle... Only to get blown off by the salesman who seemed to think he knew what I wanted better than I did! Got lectured by young punk in finance about what insurance I should have. Left a deposit and when couldn't secure a deal was told it would be refunded. Called several days later spoke with Owen who was too lazy to actually check on it but blatantly LIED saying it was done! Only bright light there was Jennifer H who finally and efficiently did what she promised, getting my refund done. Then I called MULTIPLE times to speak with John, used car mgr to follow up on the possible purchase of my vehicle. Kept getting passed off to someone else and refused to call me back! Can't really say WORST customer service I've ever rec'd by a car dealership but certainly equally bad as Sh pk Chev and Sh pk Nissan... All dishonest & slimy! More

BLKfarms Great experience at Sherwood Park Toyota. Nav was very professional with a polite, friendly disposition. We did not feel pressured into a sale and w Great experience at Sherwood Park Toyota. Nav was very professional with a polite, friendly disposition. We did not feel pressured into a sale and would definitely recommend this dealership. More

All staff with custmer service attitude!!! Nice show room and nice staff with customer service attitude... Very nice especially Nick, Karan, Chris, and Jennifer. But a little long waiting for Nice show room and nice staff with customer service attitude... Very nice especially Nick, Karan, Chris, and Jennifer. But a little long waiting for a finance staff. this dealer seeded pretty busy Jong^^ More

outstanding customer service My wife and I came in to look for a new vehicle with our 4 kids. John was very helpful, he answered all questions. He took the time to remember my kid My wife and I came in to look for a new vehicle with our 4 kids. John was very helpful, he answered all questions. He took the time to remember my kids names and got them toy xxxxxxx. Unfortunately we weren't in the position to buy at that moment but we did recommend friends that did buy. More

Amazing Staff & People I bought my new Toyota Corolla from Sherwood Park Toyota and all the people working there was beyond amazing, they helped me through every step and an I bought my new Toyota Corolla from Sherwood Park Toyota and all the people working there was beyond amazing, they helped me through every step and answered all my questions without any hesitations. The Sales Person Sam Quershi went above and beyond to help me with the car choice, test drive and everything. Also Mr. Owen Black the Accountant was amazing in helping me with the financing part & Mr. Chris did an incredible job asking me if everything went smooth and in finalizing my deal. Zubair Shaikh More

The only place I will take my Trucks I've serviced my truck here since new and every time I get treated like gold. When I drop off my truck I look for Carolyn she always takes the time t I've serviced my truck here since new and every time I get treated like gold. When I drop off my truck I look for Carolyn she always takes the time to explain what needs to be done and gives me a timeline of when the work will be completed. She also looked into possible recall work on my other Toyota truck as well. More

Great Customer Service Carolyn was amazing and went beyond to help me. She was understanding and reliable to get the results I needed promptly. Fantastic customer service - Carolyn was amazing and went beyond to help me. She was understanding and reliable to get the results I needed promptly. Fantastic customer service - Thanks again!!! More

Amazing customer service from beginning to end. Karan made a concerted effort to make this purchase of our new Highlander as personable as possible. In addition dealing with from beginning to end. Karan made a concerted effort to make this purchase of our new Highlander as personable as possible. In addition dealing with Amit and Eli was smooth as silk. Art, you've got quite the team there - well done. More