Sherwood Park Toyota

Great overall experience I was intent on purchasing a 2016 RAV4 in Black so called dealership and got connected to Nino. When I arrived, the RAV4 was already parked in front I was intent on purchasing a 2016 RAV4 in Black so called dealership and got connected to Nino. When I arrived, the RAV4 was already parked in front as Nino had it ready. As I was walking around, Charles came by and introduced himself. So within 30 minutes I was already talking with Charles on a price which I felt was fair. Raza in finance did good at explaining the paperwork. So done in 2 hours and everyone was pretty friendly. Picked up the RAV4 in two days and happy with overall experience. More

2013 TOYOTA COROLLA I was extremely happy with the service Jo Cariou gave me. He shook my hand and welcomed me into the dealership, thanked me for coming and offered m I was extremely happy with the service Jo Cariou gave me. He shook my hand and welcomed me into the dealership, thanked me for coming and offered me a refreshment. He explained what we would be doing and took me out to showed me the car I had asked to see (2013 Toyota Corolla). We then proceeded on a test drive. What I liked was his courteous non pushy manner. I felt quite relaxed and was able to make a decision on my own. He had the finance person (Eli) come down to Jo's office as I am unable to walk up stairs. He was very accommodating and was able to get me financing right away. When I went to pick up the car Jo greeted me with the same attitude as the first meeting. He took me out to the car to check it before I drove it off the lot. He then called Eli to come down again to finalize the papers. A few changes were required and Eli made the changes and came back down. I signed all the papers, and Jo filled the car up with gas & put the license plate on the car & then came to take me out to the car. He sat in the passenger seat and went over all the "gadgets" that the car has. I asked about the 4 tires that were included in the deal and he went to find them. John Instroza the used sales manager came out to see me and apologized as the tires were at the warehouse and he wanted to ask me if they could get them in and call me to pick them up. I thought this was very courteous of Jo and John. I then realized that I had not discussed the deposit I had put on my credit card. Jo said he would get that handled right away, and he took my credit card back into to Eli to have the charges refunded for me. All in all, everyone involved (Jo, Eli & John) in the purchase of my car were friendly and courteous and made this an easy process for the elderly person I am. Thank you Terry More

Excellent Service Experience employees are very professional and knowledgable in their choosen field especially Sophear Vong! i like his good sense of humor and never had a doll m employees are very professional and knowledgable in their choosen field especially Sophear Vong! i like his good sense of humor and never had a doll moment, he make sure that we will get the vehicle that we are looking for that fits on what we want and needs for the family. he is very honest, transparent & not taking advantage unlike what the other dealership do. thanks also to Owen Black who work hard talking to the bank to get the finance rate that we can afford & to Sneil who help us out and give a pretty good deal with our vehicle. i will highly recommend this 3 guys to all who wants a new or used vehicle they are easy to deal with and very flexible. i will surely recomend SPToyota to all my family and friends. More

Awesome service. Excellent service!! Highly recommended! They expedited the sale in a very efficient and professional manner. Our daughter is enjoying here new "use Excellent service!! Highly recommended! They expedited the sale in a very efficient and professional manner. Our daughter is enjoying here new "used" ride. No pressure here which is what we liked. Thanks Mario! More

Genuine People who also Sell Vehicles! HEY TOYOTA!! Take note! These guys are very good at what they do for you, and they do it by being genuine people, not by just being programmed salesme HEY TOYOTA!! Take note! These guys are very good at what they do for you, and they do it by being genuine people, not by just being programmed salesmen. Recently I found myself in the market for a new vehicle. The first dealer I stopped at was Sherwood Park Toyota. Now, this was supposed to be the first of several dealerships, that I planned to visit, prior to actually finding the right vehicle for me. The first gentleman I spoke to at the Toyota Dealership, was Shafik. Now I don't usually have much use for salesmen, and even today I originally brushed off, what I assumed was just another salesman. But with Shafik things were a little different. He was a human being, not a sales robot. He wasn't there to just sell. He was polite and interested in what I had to say, without being pushy or irritating. When it was all said and done, 2 days later I signed the papers on a 2013 4RUNNER. WOW! If you had told me that this would happen in just 2 days, I would have told you, your crazy! I didn't even go to another Dealership. For whatever reason, Shafik and I met that day. I needed a vehicle and he was a very nice person, who, in his spare time, also sold vehicles for living. Shafik allowed "me" to decide on what I wanted to buy. He really listened to what I had to say, instead of having a prearranged, rehearsed sales pitch that we have all heard way too often. Shafik is a natural, because he is genuine and honest. Toyota, you are lucky to have this man in your sales department. He makes you all a bunch of money. During the 2 days that it took, to wrap up this deal, I also had the pleasure of meeting 2 other gentlemen. John (Sales Manager) and Eli (Finance Manager). Again, both guys were "actual people," just like you and I. They were not what we have all come to know as the stereotypical Car Salesmen. Of course they wanted to sell me a vehicle, but that did not come across as the end-all, be-all of the conversations we had over 2 days. John pulled a couple of strings to allow the deal to happen, and in fact took the time out of a very busy Sunday, to call me at home and reassure me that he could make the deal happen for me. Both John & Eli were very helpful in getting me approved (something that I wasn't sure, was going to happen). Eli, was very knowledgeable, and again was easy to talk to, when it came to the financing and paperwork side of things. Shafik + John + Eli = My Perfect New ( new to me, anyways ) 4RUNNER. Thanks Guys!!! More

eXcellent customer srevice Niño i will highly recommend sherwood park toyota to get the best deal in buying a car.thank guys for helping us .Nino keep up the excellent cutomer servic i will highly recommend sherwood park toyota to get the best deal in buying a car.thank guys for helping us .Nino keep up the excellent cutomer service.we appreciate it . More

Awesome Customer service I bought my first truck here at Sherwood Park Toyota. Returned back wanted a full size SUV and we were directed to Jo. We threw many questions at him I bought my first truck here at Sherwood Park Toyota. Returned back wanted a full size SUV and we were directed to Jo. We threw many questions at him about the SUV and man did he have all the answers for us. He let us take the vehicle on couple of test drives while he worked numbers for us. Very pleasant and knowledge able individual at the Sherwood Park dealership. Very patient and very understanding. I'd certainly come back when I need a car or even refer a friend, Jo would be the man and Sherwood Park Toyota will be the dealership. More

Great experience! We visited 2 dealerships to buy a new Scion; Sherwood Park Toyota not only beat the price of the other dealerships but also gave us the best acceptabl We visited 2 dealerships to buy a new Scion; Sherwood Park Toyota not only beat the price of the other dealerships but also gave us the best acceptable dollar for the trade-in. Our sales guys Jo and Ayman went the extra mile to ensure 100% customers satisfaction. I would highly recommend anybody looking for the best deal in Alberta with awesome after sale support to visit Sherwood Park Toyota. ~Jamal More

Awesome experience! As soon as I stepped onto the Sherwood Park Toyota's property I was kindly greeted by Shafik who helped me find the perfect truck! The Toyota team was As soon as I stepped onto the Sherwood Park Toyota's property I was kindly greeted by Shafik who helped me find the perfect truck! The Toyota team was knowledgeable, helpful, and provided a very calm and easy environment. I would highly recommend this Toyota site to anyone! More

Easy and friendly service I had such a positive car buying experience here, and it was because of the sales people I dealt with. Nino and Ayman made sure that I got what I wan I had such a positive car buying experience here, and it was because of the sales people I dealt with. Nino and Ayman made sure that I got what I wanted (and then some) and a very great price. They were honest and forthcoming with information, and I never felt like I was rushed or wasting their time. Great service all around! More