Sherwood Park Toyota

Fantastic experience I came looking for a truck and I searched on Auto trader app. I saw the most reasonable, realistic and within my budget truck at Sharewood Toyota Edmo I came looking for a truck and I searched on Auto trader app. I saw the most reasonable, realistic and within my budget truck at Sharewood Toyota Edmonton. So I reached out to them via email, then in few hours I got a call from one of the sales rep called "Jo Cariou" even though I am in Calgary dealing with Jo was very easy from day one. He answered my questions and concerns and heard what I was looking for. He wasn't pushy at all, in fact he heard and fulfilled all my demands. Jo went over and beyond the Normal sales process and kept his words till the very end. And finally I made a trip to Edmonton and everything was done before I reached the showroom. I did the paperwork and was in and out in and hour. Overall I would highly recommend Sharewood Toyota and specially Jo Cariou for your next vehicle. More

THEY DO FRAUD THEY DO COMPLETE FRAUD BY SELLING TWO BILL OF SALES WITH DIFFERENT FINAL PRICE, MY FINANCIAL ADVISOR RAZA KHAN DID THIS FRAUD AND COMPANY ITSELF SUPPO THEY DO COMPLETE FRAUD BY SELLING TWO BILL OF SALES WITH DIFFERENT FINAL PRICE, MY FINANCIAL ADVISOR RAZA KHAN DID THIS FRAUD AND COMPANY ITSELF SUPPORTING IT INCLUDING SALES GUY WHICH IS DESI PEOPLES, IT IS NOT TRUST ABLE PEOPLE IF YOU CONSIDER AS DESI PEOPLE WHO WILL UNDERSTAND YOUR DEMAND BUT THEY ARE DOING FRAUD ON PAPPER BY NOT TELLING THINGS DURING SALE SO BE CAREFUL DURING SIGNING DOCUMENTS, THEY TAKE YOUR SIGN IN TWO CARBON COPIES OF BILL OF SALES IN WHICH ONE IS WITH HIGHER PRICE. I CAN GIVE THEIR NAMES OF SALES GUY AND FINANCE DIRECTORS WHO ARE INVOLVED IN IT. More

Unprofessional Kevin is rude and defenetily don't behave like a manager. Terrible service department. Will never go back. Tried Gateway Toyota and I'm very happy wit Kevin is rude and defenetily don't behave like a manager. Terrible service department. Will never go back. Tried Gateway Toyota and I'm very happy with them. More

Bought a Toyota Sienna Over the Phone from Calgary I found a used 2013 Toyota Sienna Van for sale in Edmonton on the Sherwood Park Toyota website. I was put in contact with Dave Kizuk. I explained th I found a used 2013 Toyota Sienna Van for sale in Edmonton on the Sherwood Park Toyota website. I was put in contact with Dave Kizuk. I explained that I was calling from Calgary and was interested in the Van. Dave assured me the Van was in excellent shape, sent me a number of pictures, and said I would not be disappointed. I bought the Van "sight unseen" based on Dave's communications and assurances. Part of the deal was to have the Van delivered to me in Calgary. Dave delivered the Van personally - right to my driveway in Calgary. And, I couldn't be more satisfied with the result. The Van is perfect, exactly as Dave described, delivered when he promised it would be, and in excellent condition. I would highly recommend Dave for your vehicle purchasing needs. He was great to deal with, absolutely honest in the condition of the Van considering I never actually saw it before buying it, and went "above and beyond" in getting it to Calgary. Thanks Dave. Appreciate the service. More

Awesome Experience! Sherwood Park Toyota, Paulie, Mario, & Maher, emulated highest leadership qualities we all crave in outstanding proclivities for both business and Sherwood Park Toyota, Paulie, Mario, & Maher, emulated highest leadership qualities we all crave in outstanding proclivities for both business and humanity! Details in Google Review! More

Be careful and attend to details Bought a Toyota Sienna Limited with all the bells and whistles. Part of the deal was to have 3M on bumpers and mirrors. On delivery, it was missing on Bought a Toyota Sienna Limited with all the bells and whistles. Part of the deal was to have 3M on bumpers and mirrors. On delivery, it was missing on both rear bumper and mirrors. Talked to Charles, who was the sales manager who approved the deal. He accused me of playing games because the word rear was not written on paper. Despite them being friendly initially, they will turn a different face when it comes to admitting to mistakes. Felt not appreciated. Would not have business with them again. More

Great Service Great Experience getting my first Vechicle from Sherwood Park Toyota. The Customer service was a 10/10. A Special thank you to Sastri Udit, Blake Hop Great Experience getting my first Vechicle from Sherwood Park Toyota. The Customer service was a 10/10. A Special thank you to Sastri Udit, Blake Hopp and Samantha Walker for making it as easy as possible for me. Would definitely refer this place to anyone. More

2017 Toyota Camry Purchased Sakander was extremely friendly from the get-go. I knew what I wanted when I was browsing Sherwood Toyota's website. After I made an online inquiry he Sakander was extremely friendly from the get-go. I knew what I wanted when I was browsing Sherwood Toyota's website. After I made an online inquiry he responded promptly, asked if I had any questions and when was a good time for me to come and see the car. When I arrived for a test-drive, the car was ready for me to take it for a spin. He had excellent knowledge and was able to answer my questions without overloading with me sales tactics and useless jargon that I see from other dealerships. He was straightforward, friendly, honest and a pleasure to deal with. After the test drive we agreed on a fair deal and the car was soon ready for pick-up a couple days after. The finance lady (Samantha) was very friendly a professional as well. When presented with the paperwork, everything was as discussed and agreed on. No fees/charges in addition to what I wanted the all-price to be. Perfect. Here's why the dealership gets 5-stars... after I got home I was proudly showing off my new Camry and realized there was a stretch and small paint chip just outside the truck door. This is no discredit to the dealership because my car was from the showroom and had probably been sitting there for a a while (I was fully aware of this when I bought it.) Sakander told me to reach out to him if there was anything I needed, so I did and he arranged for me to have the chip/scratch repaired, no questions asked. All the staff were super friendly when I got the work done. This is now my dealership of choice. Worth the drive across Edmonton. More

Professional, No pressure, Accomodating We went in knowing what we wanted and Mario quickly came to help us out. We took the van for a test drive and we really liked the condition of the veh We went in knowing what we wanted and Mario quickly came to help us out. We took the van for a test drive and we really liked the condition of the vehicle, how smooth it drove, the cleanliness, and the features. It met all of our needs and Mario helped us fit this van into our price point. At Sherwood Park Toyota we felt that there wasn't any pressure to buy. Mario told us straight out "either you like it or you don't, I won't sell you anything you don't need". All the employees at Sherwood Park Toyota were professional, and they were excited for us. When we came to pick it up I hadn't gotten my insurance all figured out yet and I wasn't sure if I could pick it up. They were very accommodating and lent me one of their plates and insurance so I could drive the van home and use it until I got the proper paperwork from my insurance. I would definitely go back to Sherwood Park Toyota for any further vehicle needs and I would recommend them, and Mario, to others I know. Thanks! More

Cautions for poor customer service I bought a new RAV4 Hybrid in June 2017. I researched and decided on a reasonable price for the car and a sales person with Sherwood Park contacted me I bought a new RAV4 Hybrid in June 2017. I researched and decided on a reasonable price for the car and a sales person with Sherwood Park contacted me back on it. I also contacted other Toyota dealers in Edmonton. Sherwood Park gave me a slightly better price than Edmonton dealerships and sweet talked me, making it seem as if they could and would do anything to sell the car. We finally agreed on the price and signed a contract, afterwards, their attitude completely changed. A couple of days later the sales person called me demanding for me to pay extra to transfer the car with the colour I want from another dealership, I have to choose different colour I did not really like, or I have to wait 3 months to get the car from manufacturer. So, I chose the colour that was not very preferred. Then I waited another week to get the car. I had to wait more than 2 hours in the dealership when I could finally pick up the car because they did not keep the appointment time. I had to personally find a salesperson to show me how to operate the car and explain the functions it had because he left only after explaining the Bluetooth pairing. They at least gave me a present, but it must have been leftovers from last year because a 2016 diary was included. After the pre-sales agreement was signed they did not provide me even the most basic customer care or service. If I knew this dealership was like this, I would not have bought a car here. I am ashamed whenever I see my vehicle plate surrounded by the Sherwood Park Toyota sign, because of the disappointing service. I would not recommend Sherwood Park Toyota to anybody else unless you want to pay EXTRA for the good customer service. At Sherwood Park Toyota, it seems that if you are receiving adequate customer service you are paying extra for it on top of the car price, please keep this in mind. More