Sherwood Park Toyota

No new car customer service for loyalty customer My husband and I each purchased new vehicles in 2014 from this dealership. I went in today to see if they would provide me with an appraisal on my 20 My husband and I each purchased new vehicles in 2014 from this dealership. I went in today to see if they would provide me with an appraisal on my 2014 Prius C and crunch the numbers so I could see what the payments would be in upgrading to a new Prius V. I was told that I would have to purchase the Prius V in order for Sherwood Toyota to appraise my vehicle. I couldn't believe their attitude. I was very disappointed in the service I received. I went to another Toyota dealership and they were more than happy to appraise my vehicle and provide me with the information I was looking for. I will not be going back to a dealership that doesn't appreciate loyalty and can't be bothered to provide basic customer service. More

Friendly and honest It was a nice experience of buying a vehicle at this dealership. I was doubting the honesty of the salesman, Kirk Perrin, but it turned out that both It was a nice experience of buying a vehicle at this dealership. I was doubting the honesty of the salesman, Kirk Perrin, but it turned out that both him and the sales manager, Sastri Udit, are friendly and honest. These two guys' names are not shown on their list. More

Jeff Farrell Sales Master Jeff was amazing yesterday! Came in, he spent over 3 hours with me. Didn’t push me into anything, showed me a lot of different options and opened my e Jeff was amazing yesterday! Came in, he spent over 3 hours with me. Didn’t push me into anything, showed me a lot of different options and opened my eyes to the line of Toyota SUVs when I have always been a dodge driver. Thank you Jeff for your amazing customer service! I have followed him from 2 other dealerships because of his customer excellence! I will continue to recommend him to my friends and family! More

Tacomaguy Saki is very nice and fry to deal with . I got a very good deal with Charles. It’s a deal made thru phone from Winnipeg. Saki is very nice and fry to deal with . I got a very good deal with Charles. It’s a deal made thru phone from Winnipeg. More

They tried to play gimmick with me I purchased used 2017 Toyota highlander from them & I paid for extended warranty and two years of maintenance but when i went over there for vehicle s I purchased used 2017 Toyota highlander from them & I paid for extended warranty and two years of maintenance but when i went over there for vehicle service they told me to pay me for it as it wasn't on the racket so I tried to talk to them but they told me we have returned te money meant for warranty and maintenance to the bank even without asking me once apparently they were backtracking on their committed even though it was two sides contract , these people think they can fool their customers & play smart be care full about these people!! This guy Kevin Kenney was trying to shout me down. More

Blake is the maaann..!! Blake help me find the truck that we want. Very helpful and easy to talk to. Gave us a good deal. Look for Blake Hopp if you need or want a good deal. Blake help me find the truck that we want. Very helpful and easy to talk to. Gave us a good deal. Look for Blake Hopp if you need or want a good deal. More

Not able to work with you lesson learn - when you put a deposit and you ended up not buying their car, they will not refund the $1000.00 deposit. The only thing that was commu lesson learn - when you put a deposit and you ended up not buying their car, they will not refund the $1000.00 deposit. The only thing that was communicated with me was that the deposit is used to hold the car. Nothing about not being refundable if the dealer meets all the requirements. I guess it is in the fine print that was not clearly visible...I called and see if they can understand my situation but they are not willing to refund any kind of amount. They said because they had to pay a new set of key and winter tires, they will be using the $1000.00 towards it. So really in turn I paid for the keys and winter tire. Sherwood Park Toyota also gave me financing which was way higher than what I could get approved for - almost 10%. I went over to Sherwood Honda, and they were able to offer a much better car and much better financing rate. My recommendation, please go to Sherwood Park Honda - ask for Jessie and Kenil. I am no way related or in friends with Jessie and Kenil. More

The tag team took care of everything. Found a great deal on the exact Subaru Outback I had been searching for for months. Blake initially contacted me and set everything up including a per Found a great deal on the exact Subaru Outback I had been searching for for months. Blake initially contacted me and set everything up including a personal pick up from the airport. Stephanie from finance took over once we arrived at the dealership and I was able to have everything finalized and be on the road home in short order. Both Stephanie and Blake were very friendly, professional and accommodating. Thanks again. More

Great customer service Blake Hopp is an awesome salesman with great customer service. He is very informative and helpful. Blake truly put me first and was honest . Thank you Blake Hopp is an awesome salesman with great customer service. He is very informative and helpful. Blake truly put me first and was honest . Thank you Blake for your attention to detail and quick response. More

Great experience with sales and financing. We had a very good experience purchasing an '18 Tundra. We found the service to be prompt and helpful without being pushy. Both Blake and Samantha gav We had a very good experience purchasing an '18 Tundra. We found the service to be prompt and helpful without being pushy. Both Blake and Samantha gave us the information we needed - and more. They were very helpful and forthcoming on points that we wouldn't have been aware of without their advice. Another great aspect with Sherwood Park Toyota is their pricing. We haven't found another dealership that could compete with the price discounts they offer. More