Sherwood Park Toyota

hide term of loan we bought rav 4 from them. Finance manager told us your loan is approved at 6.99 % for 7 years and your bi weekly is 255 . So we agreed on 255 but aft we bought rav 4 from them. Finance manager told us your loan is approved at 6.99 % for 7 years and your bi weekly is 255 . So we agreed on 255 but after she told us to buy extended warranty and she says then your bi weekly will be 274 but we said no its not in our budget and then she talk with other finance manager and come back told us we figured it out now your bi weekly should be 251 and we said how it possible because extended warranty and maintenance package is near about 4000 then she says we fought with bank and reduce your interest rate from 8.50 to 6.98%. but later we find out 255 bi weekly comes up with 6.99% not at 8.50 %. They did not reduce interest rate but without telling us they increased loan term from 7 years to 8 years. When we had to signed the contract we asked her that now 251 bi weekly for 7 years and she says absolutely . we trust them did not read any paper work and signed it. This is our 3th vehicle from them in this way they give us unforgettable loyality bonus. Now we have to pay$ 7000 more. More

LIARS & CHEATERS Ayman and Blake - they lie and make false promises - They promised Toyota remote starter and installed something else without informing me. Bill of Sa Ayman and Blake - they lie and make false promises - They promised Toyota remote starter and installed something else without informing me. Bill of Sale does not mention about agreed items. No proper paper works/documentation for 3M installation. Once you make payment, Finance Mgr Jalal does not bother. He will also promise everything in the deal but will not honour it. DON'T BUY HERE. More

Best dealership in Edmonton and surrounding area Bought two vehicles from Art Angielski at Sherwood Park Toyota and the man is a God! He’s fair; knowledgeable and a great Man! He was 100% customer Bought two vehicles from Art Angielski at Sherwood Park Toyota and the man is a God! He’s fair; knowledgeable and a great Man! He was 100% customer focussed, and gave us a great deal on both vehicles. The service Dept is also great. Buy your next vehicle new or used there. More

Stay away Once you pay the deposit you are totally ignored and treated like xxxx. Do yourself a favour stay away from this dealership. Go elsewhere. Best of luc Once you pay the deposit you are totally ignored and treated like xxxx. Do yourself a favour stay away from this dealership. Go elsewhere. Best of luck. More

Excellent service We live in south west of Edmonton, there are Toyota dealers around us, the reason we bought the vehicle from the Sherwood park Toyota dealer was becau We live in south west of Edmonton, there are Toyota dealers around us, the reason we bought the vehicle from the Sherwood park Toyota dealer was because the sales person Braden Noris, we went in to look only that day, was not planning to buy at that place. After he showed us as many vehicles as we wanted to look, he gained our trust, he is very knowledgeable and sincere, that’s why we decided to be serious with him, and finally bought the vehicle from him. We are very happy with his service, and the whole team works there.Excellent service More

Great Experience I emailed the branch on Wednesday night about 10.15 pm and went home with a new truck on Saturday at lunch time. Really good experience. They were qui I emailed the branch on Wednesday night about 10.15 pm and went home with a new truck on Saturday at lunch time. Really good experience. They were quick to quote (got a quote at 10.37 pm the same night), pricing was better than I had gotten elsewhere by quite a bit, and no issue at all with the accessories that I wanted (3 Toyota, 3 non Toyota). Amit was great to deal with, and Matt Tieu bent over backwards to ensure that the closing was fast and easy. Love my new truck!!!! More

Good Dealing and Behaviour - Mahmood Riaz The Sales Manager Ayman Eldoueik was very helpful in car selection. His behaviour was very good and dealing is superb. I really enjoyed this dealershi The Sales Manager Ayman Eldoueik was very helpful in car selection. His behaviour was very good and dealing is superb. I really enjoyed this dealership. More

Friendly and knowledgeable From the first step into SP Toy I was luckily greeted by Landon and from the point until I bought my used 2016 Honda Accord Landon went above and beyo From the first step into SP Toy I was luckily greeted by Landon and from the point until I bought my used 2016 Honda Accord Landon went above and beyond with his friendly personally and knowledge of this car. I would recommend everyone to go and see Landon and you won’t be disappointed. Love me new ride and we had fun working on our deal with Landon Extra shout out to Jalan in Finance too who opened my eyes other methods of payment. Cheers to SP Toy👍 More

Having good experiences with purchase of new vehicle. Was disappointed by the inappropriate behavior from sale manager Charles Ho. But was impressed by the best customer service provided by sales person K Was disappointed by the inappropriate behavior from sale manager Charles Ho. But was impressed by the best customer service provided by sales person Kapil Raval and GM Amit. I had make up my mind to not purchase a new car from this dealership after getting worst customer service from sale manager Charles, but only changed my mind after getting great customer service from Kapil Raval. More

Outstanding sales and service. I just purchased a used 2016 VW Golf from Sherwood Park Toyota on Saturday the 6th of April. Jonathan Cresta was my salesman and Jonathan Armstrong I just purchased a used 2016 VW Golf from Sherwood Park Toyota on Saturday the 6th of April. Jonathan Cresta was my salesman and Jonathan Armstrong was the Preowned Sales Manager with Jalal Redwan as the Finance Director. This is the first time that I have ever dealt with this dealership. On Friday the 5th of April I arrived at the Dealership as I had done a search of used vehicles and felt I had found one that would suit my purposes. On arrival Jonathan Armstrong the Pre Owned Sales Manager introduced me to the salesman Jonathan Cresta. I explained to Jonathan Creston why I was there and what specific car I would like to test drive. Jonathon got the keys and plates and I looked at the care and felt comfortable with the feeling that it indeed was suitable. During the test drive Jon was able to provide details about the car as he had previously worked at a VW dealership and knew the features on the car in great detail. On return from the test drive Jon and I went over a myriad of details with regards to vehicle history, vehicle inspection, balance of factory warranty, and a host of other questions that I had. At this point I was introduced to the Pre Owned Sales Manager Jonathan Armstrong. Jonathan provided clear details as to the purchase price and what I could expect as a final price for the purchase of the car and was careful to explain that the final price would be determined with the Finance Director. As I was satisfied with the car and with the price I chose to put a deposit on the car to hold it, it was at this time that I met the Finance Director Jalal Redwan. The deposit went smoothly and we agreed that I would come in on Saturday to finalize the purchase. I then went back to the salesman and Sales Manager to discuss the arrangements that would be required to take possession of the car on Saturday. It was at this time that arrangements were made for myself to get to the Dealership. initially there was an offer to pick me up at my home and then as a result later of conflicting timings there was the offer of paying for my cab fare. Though grateful for the offer I declined this as my old vehicle had been hit by another driver and I was not at fault so the insurance company would pay for the cab fare. On Saturday morning there was a flurry of texts from myself to Jonathan Cresta asking numerous questions. I can honestly say that his dedication to me and his quick responses were indeed outstanding. Some of my questions required the Sales Managers input and Jonathan Armstrong provide those answers in a lightning fast manner. This dedication and commitment to sales was a outstanding experience in itself but there is more. On arrival at the Dealership both Jon's greeted me, At this point in time I knew that the purchase was going through and I went back to Jala the Finance Director. Jalal guided me through the reams of paperwork that are a necessary evil in the purchase process with a calm and helpful demeanor. He explained the various options for extended warranty etc and after all was said and done he had me on my way after approval of the loan on favorable terms. Back downstairs I went and it was then that I received Dealership plates as I did not have my own plates. It was agreed that I would come in on Monday to return the plates and finalize any required details. On Saturday I drove off the lot with my new car feeling confident that had purchased a car at a fair price given the low kilometers and showroom condition which the car was in. I was confident that all those I had dealt with at the dealership were serving me with my best interests in mind. Now a bit about myself so that you who are reading this can feel comfortable that this is not someone making this review up. I am a 22 year Veteran who served in Her Majesty's Canadian Army from 1977 to 2000. I was during my service demanding of the troops who served with me. My expectations and demands were to strive for excellence in all areas of being a professional soldier. If the solder performed well then I readily recognized his attention to detail and told him so. If his performance was substandard I brought his shortcomings to his attention and guided him on ways to improve. To this day if a company proves to me that they are worthy of a favorable review or reference I gladly, as in this case post one. Conversely if I have a negative experience I will with all certainty post the details careful to include the facts and not the emotions. So finally, my experience at Sherwood Park Toyota was an outstanding experience. I would recommend this dealership and the following people in purchasing a vehicle. Jonathan Cresta, Salesman. Jonathan Armstrong Pre Owned Sales Director and Jala Redwen Finance Director. Perseverance! Sgt(ret'd) Rod Loesch C.D. More