Sherwood Park Toyota

I would recommend Sherwood Park Toyota first and formost Witney was informative, accurate and willing to go the extra mile to answer questions that was asked of her. She took the time to listen to you as a Witney was informative, accurate and willing to go the extra mile to answer questions that was asked of her. She took the time to listen to you as a customer and gave you what you asked, she didnt try to sell you something you didn't want. First she sat you in her office and asked what you were looking for and waited till you made your mind up before she showed you any vehicles She was never pushy but rather gave you the time to think your options through............she took you to potential vehicles and asked if that was what you wanted and if you asked for more options she was ready and followed through. She was knowledgeable about engine size, type of tires you prefered and any accessories you wanted and went to her supervisior to discuss the best possible price for you as a customer...........I went to see the vehicle on a Saturday and decided on buying that day but the final decission whas discussed on the phone almost daily until the deal with decided and she never minded if you changed your mind or added addiontal accessories like air filter,mats or remote ect....it didn't matter she always took the time to listen and talked with you and was honest to give you a straight answer and at one point even said dont worry I am doing everything I can to give you the best price for the most Highlander you want.............it was great to know she was there for her customers Sherwood Park people even take the time to go through everything in your vehicle to make sure you know everything you have and how to use it........who does that? it was great they will even take the time to set up your blue tooth if you have one.........now tell me isnt that worth the time to go see them? This is my second Toyota here in Alberta and I really can't see myself go anywhere else. More

Whitney was very friendly and not at all pushy. She helped us figure out what it was we wanted. She arranged test drives quickly and found vehicles for us that were close to what we wanted. Unfortuna helped us figure out what it was we wanted. She arranged test drives quickly and found vehicles for us that were close to what we wanted. Unfortunately, the vehicles in her dealership were not what we ultimately wanted and they could not supply a vehicle to fit our needs. This was partly due to Toyota packaging (no leather on entry level Highlander Hybrid) and to limited supply of 2012 or pre-owned 4Runners. I can't give a 5 on customer service because we were not able to find the perfect vehicle for us. I would have liked to buy from Whitney, but found my preowned 4Runner at another dealership with better preowned selection. More

I have been looking for a new vehicle for the last two year. With a hectic schedule I do not have many weekends to go car hunting. Numerous dealership I check out did not listen to what I need. All the o year. With a hectic schedule I do not have many weekends to go car hunting. Numerous dealership I check out did not listen to what I need. All the other dealership tried to do the pressure sales tactics and keep telling me that the deal is only good till end off the day. But not Tommy at Sherwood park Toyota. He asked me what is important to me and my family and what I am buying the vehicle for. At this point I have no idea it took me two years just to think off a vehicle I might want. Tommy asked me try what I might like and want and we can go from there. I tried out many vehicle and end up choosing a 4runner. I mention to Tommy I need a few day to think about this investment and he should call me back in 4 days to serif I am still interested. Sure enough Tommy call me back in 4 days and asked me in one more time to test drive the 4runner. I was weary about I might be pressure sale by Tommy when after my test drive but I was mistaken. Tommy took care off me accordingly and was very professional with all my questions and concern. It took me 2 years for some salesperson to WOW me and actually listen to my needs instead of the salesperson want. This is the biggest reason why I recommend Tommy and the Sherwood park Toyota team to any one who is looking to purchase a vehicle. Once again thank you Tommy for the 4runnet that my family enjoy. Alex More

I have had a great experience with sherwood park toyota. My salesman tommy has been excellent all through the purchasing of my latest rav-4. He has been giving excellent after sales service with his regul My salesman tommy has been excellent all through the purchasing of my latest rav-4. He has been giving excellent after sales service with his regular followups to see how everything is with our vehicle.Thats lot more than I ever got with my GM purchases.I give sherwood toyota a big 2 thumbs up. More

This was our 4th vehicle from this dealership but we had decided to go new there were a few hiccups as we had to order in our new camry hybrid but ryan found us a loaner vehicle. a week into the wait perio decided to go new there were a few hiccups as we had to order in our new camry hybrid but ryan found us a loaner vehicle. a week into the wait period we received a phone call from a very apologetic ryan asking us to bring back the loaner as he had sold it. Ryan is a sales man that didn't try to over sell us and I developed a comraderie with him. Would I refer any of my family to him xxxx yes in a heart beat More

I am a first time buyer and I was looking for a new 2012 vehicle. I have been to numerous dealers in Edmonton in the last week and I have had some decisions to make about purchasing a vehicle. I had trouble vehicle. I have been to numerous dealers in Edmonton in the last week and I have had some decisions to make about purchasing a vehicle. I had troubles with a dealer and decided to try Sherwood Park Toyota, who I was told had excellent customer service. Once at Toyota, I was approached by a salesman, Ryan Matiushyk, who right away asked me if I needed any help. Ryan wasn't pushy in any way but I didn't have to walk around the dealer almost begging for someone to help me and finally get service. Through my experiences with salesman at other dealers Ryan seemed a lot more helpful and friendly. Ryan told me at the start he is a straight shooter and will tell me exactly what I will get and what he can do for me with my purchase. No Secrets! I was looking to buy a 2012 Rav4 Base Model. Ryan put all his effort into getting me the right deal with the things I wanted. He got the payments where I wanted, 0% Financing, upgraded package and overall an awesome first vehicle purchase experience. Throughout this whole sale, Ryan never gave me a price/accessory that he couldn't commit to. He changed my thoughts of salesman and showed that Customer Service is the most important in any sale. I highly recommend Sherwood Park Toyota to anyone looking for a vehicle and who wants great customer service and a great shopping experience. Ryan is definitely a straight forward, friendly and helpful salesman and I would highly recommend him when looking for a vehicle at Sherwood Park Toyota. He makes sure you leave happy, know exactly what you got for your money and puts every ounce of effort into each sale. He wants to change the way people think of salesman at Car Dealerships and for me he has done that 100%. Thanks Ryan More

Great experience with Ryan. Good customer service, Great experience with Ryan. Good customer service, his follow up was exceptional. Courteous, and well knowledgable on the truck I bought T Great experience with Ryan. Good customer service, his follow up was exceptional. Courteous, and well knowledgable on the truck I bought Truck Delivered on time More

I went to Sherwood Park Toyota on a whim to see what new cars were available. From the moment I walked through the front door, I felt I was in control of whether or not I decided to buy a car. Whitney was p cars were available. From the moment I walked through the front door, I felt I was in control of whether or not I decided to buy a car. Whitney was polite, professional and willing to listen to what I was wanted in a new car. When she couldn't see me because of illness, she ensured I was looked after by Ryan. Both of these salespeople made the whole process a very enjoyable experience. I wouldn't hesitate to recommend them or the dealership to anyone. Their followup since then has been great. More

The service we recieved the second we walked in was top notch. Ryan Matiushyk was our salesman and went above and beyond in what we expected and getting us the best price possible. Ryan was very cheerful a notch. Ryan Matiushyk was our salesman and went above and beyond in what we expected and getting us the best price possible. Ryan was very cheerful and was able to answer all of our questions that showed he clearly understands his product. I would definately buy another vehicle from Sherwood Park Toyota. More

This is a super great dealership along with the staff I found exactly what I wanted and at a grey price and great condition as well sherwood toyota was a great place to buy from they showed there a friendl found exactly what I wanted and at a grey price and great condition as well sherwood toyota was a great place to buy from they showed there a friendly and experienced staff wich was awesome! Thanks to Whitney for helping me find the car I need she was very good to work with and got me into exactly what I needed I definatley would recommend her to anybody when buying a car and will go back to her for my next vehicle. The other staff were also very helpful and friendly and I appreciated there hard work. 5 stars!! More